I have tried to reach global movers several times. I am missing many boxes and also received the wrong box. They broke many of my items. You do a quick internet search and they do everything shady that moving companies are NOT supposed to do. I notice that the only positive reviews seem to be very shady (pictures from magazines) or local moves only. It is harder to get something wrong with a local move when you can follow the truck to your next location. It is almost been 5 months and we have heard NOTHING from the claims people and will probably never get a cent. They often will try to bribe you over the phone to get you to remove the reviews. It would not surprise me if they are bribing people to put in positive reviews. My claim with another company does not even show up on their site even though we even went through mediation with an appointed mediator. They refused to offer us anything other than a paltry amount to remove this review. 1. They do not conduct an onsite assessment/estimate. Our estimate went through the roof after they arrived. 2. "The requested deposit Reputable movers will NOT demand cash or any large deposit before moving you." They demanded a large deposit before they even came. 3. They did the "hostage goods" situation where they got our stuff and then the estimate was 3-4x's the amount they quoted. They told me we would have to go to court to get my stuff back if we did not pay. 4. They demand cash only. Most reputable companies will take credit cards. They only take credit cards for deposit. 5. The estimate was much lower than anything we received. That should have been a huge red flag. 6. They charge by cubic foot and NOT by the standard pound. 7. Late delivery and pick up. They missed the original pick up date and never called us. We had to call them. They missed another subsequent pick up date. They brought a truck that was too small, and then another truck that was too small. They had to come 3 times for my things. They were not packed properly and every single piece of furniture has corner dents. My items arrived broken. They even threw some away that day to hide it and the trash men came that day and took them away before we could take pictures. 8. They disappeared and will NOT call us back when stuff is missing and damaged. They delivered the wrong stuff and were quick to pick up those boxes yet never have called us back or delivered our missing items. 9. . They put boxes I had already packed into another box in order to inflate the square footage. They tossed items carelessly from my drawers into a larger box and then placed the drawers on top and closed the box. I was charged for the dresser, contents of the dresser, and the drawers by cubic foot. They had the worst packing job. They threw items that were fragile in with textbooks. They put boxes I had already packed into their boxes. They did not label anything despite their website. They also put items from my drawers into a box and then put the empty drawers on top of that into a box. I was charged for the items, the drawers, and the piece of furniture. 10. The company I work for has over 10,000 employees. The reimbursement department said that they have moved people across the country with more stuff than I could possibly have had. They said that this is most that they have EVER seen someone pay for moving in their entire history. I had to go down to their reimbursement department to show proof I had paid that much cash for my move. I am still missing items and they pretty told me that they will not even look for them. They sent me to claims to get paid a measly 60 cents per pound....not the value of the items. For claims, we MAY get the lesser of 60 cents a pound or the cost to fix the furniture. Their claims company requires 3 furniture repair estimates. I live in a small town. I will be lucky to find even one furniture repair estimate. I am so frustrated. They did not count the boxes when the took them and they did not count them when they dropped them off. Many items did not have stickers on them and others had 2-4 stickers on them. We received boxes that day that were not ours and were honest and called the drivers to get these boxes. We still have not received our boxes. They had my review deleted off of this yelp page and had responded to me AFTER they saw this review. They called me an offered me a measly $300 to remove my review, but had yelp remove it. My claim is currently in arbitration with the better business bureau and the local police department is currently investigating them with my filed police report. All of the above reviews were put in AFTER my original review was placed in early May. My review keeps getting reported by this business and yelp keeps not counting it. I have reached out to customer service multiple times about this with no good answers. I want people to know. Check their Better Business Bureau ratings. You will see all the complaints on there. read more

Global Movers & Storage - Please note there is an alert on Better Business Bureau regarding Global Movers. They caution about using Global Movers. - Movers Near Me - Saint Louis, Missouri

See all

TLDR: RED FLAG!! DO NOT USE THIS COMPANY! SCAM ALERT! I don't often write reviews and if I do they're usually positive ones, but this company is just the worst. Literally, I've never felt more taken advantage of in my life. If I can save you from making the same mistake that I did, I'll feel a little bit better about myself. Alright, now where to begin? The first problem with this company is their name, "Global Moving and Storage" The truth is that they're not a "moving" company. They are a dispatch company. They hire people to go pick up your stuff, then they'll "store" it in a warehouse until they can find a freelance truck driver to deliver your stuff. I promise you they will take the full 21 *business* days as stated in the contract to deliver. This is terrible, but it's not the reason I'm writing this review. The reason I'm writing this review, is because of the sales team (which is probably just one guy, Thomas Jones, and probably a fake name) uses ridiculously unethical sales techniques. Here's how my story goes; I submitted my email address to get quotes and Thomas is among the first to call, he asked me to list everything I had in detail. So, I give him a detailed rundown of the stuff I own, item by item, line by line, let him know everything down to the amount of books on my shelf. He seems enthusiastic, he's excited. His quote comes out to 400 cubic square feet for my stuff. I was like, "great dude! I don't know what that means, but great!" The price was $2400 for a full pack/unpack service with insurance, etc. sign me up, that's $1000 bucks under the flat rate contracts i'd been getting quoted for prior to this call. He requires $495 deposit to get the movers started. That's when I felt in my gut that something was fishy. The problem is he flat out lies. Turns out, he misquoted me by 1.2x what I should've been quoted at. He knew, of course he knew, that if he would have quoted me at the actual square footage that HE knew I needed, that I would have likely used another company. And it's true, I would have. This technique is crooked, it's wrong, and it should be illegal. He also lied about the full "door-to-door" packing and unpacking services. He told me that I would just have to "kick back and watch while they unpack your boxes, assemble everything, and remove the cardboard." My move was full pack and unpack: I paid an extra $727 for this service and that did not happen at all. Everything was still in boxes in the living room and absolutely nothing was assembled. He lied about the insurance - the coverage was 60 cents, per pound, per article. That means if they break my $2000 50" TV that weighs 10 pounds, they would only owe me $6 to replace it. So, they broke a ton of things, as expected, and I'm going to get nothing for it. I could keep going, on and on and on about this joke of a company. I'm guessing it's a hand full of scam artists out of St. Louis, Missouri. This company needs to be stopped. The owner of this company is just so pathetic, he or she needs to stop hiding behind legal loopholes and run a legitimate business, not a Donald Trump style business that takes advantage vulnerable people in need of moving. read more

Global Movers & Storage - Movers Near Me - Saint Louis, Missouri

Pros: I learned a valuable lesson by using them. To never, ever, EVER book a moving company who doesn't use their own trucks and guys. Cons: too many to list. These guys just use a third party company to get the sales/moves on their books. Then they book a different company/guys to do the actual move. The guy who helped me book with them was named Ed Howell and he assured me literally 5-8 times that he works for Global Movers, he lied. Once he took my deposit he disappeared into the night. My stuff took one month to get from Seattle to San Diego. The price was $300 MORE than I was promised, quoted, and the amount on the contract. Then to top it off, about half of the items were broken. My baby grand from my grandmother had barely survived the trek. The Piano bench came broken completely in half. Do yourself a favor and don't ever use these awful scumbags. Even the guys they hired to do the job were like "literally every job we do for them is a nightmare. Now enjoy pics of my broken furniture. I am not going to file a claim with them or ask to get my additional $300 back, because I would rather eat hot coals while being water boarded before I try and get anything accomplished with their customer service. read more

Global Movers Moved a family member of mine last week. Everything went great! I received 3 quotes. I liked what I was told and decided to do it! I did see the most recent review and felt I needed to share my experience. I felt like a good job goes unnoticed and a bad experience get aired out and magnified. Just as all moves go, this one was high stress my family member was moving alone and we needed everything to be perfect! Well, it wasn't perfect but who can control weather or drivers following the laws for hours driving? They answered all of my questions and in formed me of a brief delay as another client wasn't ready to have their belongs delivered and our stuff was on the same truck. Most of us would use this as a reason for a bad review but I didn't see the need. This company told me the truth and most companies will lie or not answer the phone with bad news. They confronted the issue, as they knew we would be high stressed and even though it wasnt what we wanted to hear, they told us the TRUTH! Needless to say they showed up right when they said they would. After the other customer got their keys to their new home and their stuff was in, the guys were on their way to us. We waited about 4 days, and we weren't upset as we were informed the whole time. They told us they were about 4 days behind and all of the reasons were out of their control. Nothing was broken, nothing was missing and there was no price increase. I have heard 100 horror stories and read over tons of reviews. I feel my family let the industry add to the stress and not let these people inform us and prove to us they were trust worthy. I am naturally a nosey person and asked how many moves they do a year. The sales guy laughed and the number was quite high. After hearing the number I realized, there are a lot of high strung customers out there and if you can make 98% happy then you are doing something right! Keep up the communication and always telling the truth to your customers! read more

Global Movers & Storage has my property. They are a "sister company" with East Coast Moving & Storage 855-844-6194. I cannot reach East Coast Moving & Storage after numerous attempts. After reaching Stephanie I was told I was being "rude and condescending" for wanting to know when the movers were coming back to complete the job & where my property was currently located. I never heard back from East Coast Movers and Stephanie. Global Movers I was able to track down a cell phone number for the General Manager Brian (281-839-5966). I spoke to Brian, I let Brian know that I had contact the police regarding my items. He proceeded to SNAP at me asking why did I make a "fraudulent police report". Brian claims they were coming back to get the rest of my things. Brian said he would call me back in an hour & its been several hours later. I still don't know where my things are. I cannot reach either company and get a manager. No word on when I will be getting my property back. I am going to likely pursue legal action against both East Coast Moving & Storage and Global Movers. These two companies are a total SCAM. I don't understand how these places are in business with the terrible reviews. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID read more

I've used global movers last week to move locally. They were amazing. The crew was fast and efficient. Samantha had the best customer service. I've called three other movers and decides to go with global, the price was decent, I paid $120 per hr and the movers managed to move me out in 4 hrs and managed to unload us I about an hour and a half. I moved out of a 3 bdr apartment. They got me all set up in my new place and unpacked and set up all my furniture. I had a few scratches on my coffee table, I think it happened when the mover took off the pad and cut through the tape with his knife. But when I called in to complain Samantha was very helpful and helped me submit a claim so I can get refunded for the damage. I really appreciate the way my move was handled and would recommend this company to my friends and family. read more

Overall I had a wonderful experience. It was my first time moving cross country and I would absolutely recommend this company for the following reasons: Pros: *I didn't need to lift a finger, the mover took care of every detail. They work fast and hard and were very well mannered. *they wrapped my furniture with moving blankets to avoid scratches and they also wrapped my couch and matters with plastic so it wouldn't get dirty *they also provided wardrobe boxes to hang my clothing from the closet. Cons: *they showed up an hour and a half late ( truck trouble). *it would have been nice if they called to let me know they would be late.. *i had some broken dishes, but that's my fault, I should have lacked them better. *i found some boxes stacked upside down but I guess that the consequence of the mover working so fast. read more

I moved out of my apartment last week and needed a moving company for to help me out during this hectic and chaotic time. Global Movers was the company I went with after receiving a great quote. The gentleman that helped me went above and beyond to make this less stressful. When moving day came, the guys came on time and did a really good job. My new apartment was only about 30 miles away so the process quick and easy. The only reason why I didn't give them 5 full stars was because one of my drawers got a bit dented during the process. Other than that, they did an awesome job! read more

CROOKS, SCAM Please do not use. From over charging by thousands, missing lots of belongings and damage to unreachable items. Intimation and zero customer satisfaction. Please do not use them. read more

I cannot recommend Global Movers to anyone and I am hopeful others will read this post and choose another moving company at the time of their move. I purchased a home from a couple that used Global Movers to move them from Indiana to Florida. We closed on our home 4 days prior to taking possession of our home, which was allowed in our contract. The prior owners of the home had expressed frustration with Global Movers that they were a day behind schedule after promising to have them out of the house sooner. We had already made arrangements so this was not an issue with us. It became our issue on July 3 when we were able to take possession of our new home. However, that morning we received a text message that Global Movers had damaged the wall of the basement while moving out the prior owners. We were assured it would not be an issue as the driver had taken full responsibility for the damage caused and Global Movers would repair the damage. I have called Global Movers more than 20 times since July 3rd and have only received 2 return phone calls as of October 10. The 2 return calls came on the same night that I left a stern voice mail requesting their company to show a little professional courtesy of returning a phone call since my calls had gone unanswered. I am still waiting to hear back from their company 3 months after they have caused the damage. I have been patient with their company and I have acquired 3 estimates which their claims company advised me to do. The most expensive estimate I have is for $700. I am grateful unlike other people that have reviewed this same company that my loss isn't as great as theirs. Be prepared in the few instances that you do speak with their customer service department at 832.600.0855 that their representatives will not listen to you but talk over you. They will also offer promises of when they will return your call but will fail to ever offer a return phone call. They will tell you that the manager/contact person is Matt at 314.380.0242. He will not return your phone calls for a 2 week period. Then when he does return your call he will tell you he is not the correct person to speak with and explain he hasn't returned your call promptly because he has been out of the office. This may be a true statement but the customer service department had previously told me Matt was out making deliveries. So it would seem someone was being dishonest, not sure if it is Matt or customer service regarding his schedule. Just like everyone else, my time is very valuable and I never utilize my time to write a review of a company. However, this instance has been so frustrating I felt the review was necessary. I've tried to be patient for Global Movers when my wife has wanted me to be more demanding, so it's even caused conflict in my own home. I wish to save others from this as a move has enough stresses on its own without the mover creating stress because they lack professionalism and concern. read more

Long story short, they quoted us for half of what they ended up actually charging because they said I had more than they expected. Even though they had a complete list of everything I owned. They refused to unload the truck until everything was already signed off on. They misplaced two of my boxes. They slid into the next shipment and rather than looking for them they just said they weren't there. My dad has been calling weekly since the beginning of JULY over my missing boxes. They finally told him that the boxes were found at a ladies house in Illinois but now their trying to force us to accept payment per pound for my boxes which isn't diddly squat because they don't want to be bothered with trying to get my boxes back. These boxes hold years worth of military information. You cannot put a price on the boxes these a holes lost. read more

One of the worst.. I had terrible experience with them. Starting with over charging after all confirmation. I has confirmed receipt from them and the day driver arrived, he had another receipt and asked for more money. he wont deliver if I don't pay. I fought hard for 2 months after delivery to get that back. They promised to deliver in 7 days .. they delivered in 25 days. I had to beg them finally to deliver my stuff. Some of the stuff was damaged later. I filed in for claim, but they don't send the documents to filing company. I have been waiting for 2 months to even move that request. so had to loose that money as well. The call center folks are rude and they don't care what your problem is, they have standard answers.. driver not available, driver on lunch, staff out of office, staff on lunch. pity bad service. i was ready to pay what they asked but all i asked for was good service. read more

I wish I could give them 0 stars. They are the worst movers ever. You pay double in the end due to hidden fees. Half of your stuff is broken. And they show up whenever they want to, hours after the time they say they will come. I would never recommend them to even my enemies. read more

Don't use these boys .If they break something or lose something you are out.They use a company called MovingClaims.net it is my opinion that this company is a scam.The ask for the same papers over and over again.We even sent them with a return signature request and someone signed for the papers they in turn sent a request for the same papers they signed for.As for Global,you talk to them and they refer you to moving claims.net.The round robin of garbage.You cannot win with these people Jim M. read more

Long nightmare story short, my husband received a promotion with his company and we moved from Texas to Missouri. The Houston crew that showed up for packing were not fully trained and did not have the necessary materials to get the job done so they used our own materials we had previously purchased on top of charging us for the packing. A different crew from Missouri showed up to unpack the truck and they were fast and efficient in getting the job done but upon inspection of the larger items such as cabinets and appliances it was a nightmare! Our brand new dishwasher was dented in 5 areas and a curio cabinet was totally destroyed with broken glass and wood everywhere. I filled out the form on the spot before the movers left for them to turn give to their supervisor. We called the person (Aaron Rogers) that we have been dealing with from the company at least half a dozen times with no reply we also emailed him on numerous occasions and told him we would have to get a lawyer involved if they would not call us back. It has been two months now with no resolve and we have contacted our lawyer to try to get some kind of resolve. It is not looking very good at this point. We have learned our expensive lesson with moving. read more

Global Movers & Storage - Just one out of the numerous casualties from this move. - Movers Near Me - Saint Louis, Missouri

Worst experience ever with a moving company, DO NOT USE they are crooks!! Missing and broken boxes, several hundred dollars worth of damage. Only $65 was reimbursed from insurance. Better pay a little more for a professional mover. read more

Very irresponsible!! They lost my stuff. I expected good service from them when they called me to book the move. Totally 8 boxes are missing, few parts of bunk bed, TV stand. I don't know if it is the safety issue at their warehouse or employees are irresponsible shifting the stuff. Because it is matter of 8 boxes. I cant even use my bunk bed without those missing parts. I am still waiting for their response. All the boxes they lost have stuff which I use and need everyday. I have to spend lot of money to buy them. Expected good service from them. But got dissappointed!! My suggestion would be better sell your stuff and buy new stuff at new place instead of hiring Global movers. read more

To Global Movers Manager, Not sure but no amount has been re-funded. Even though my wooden bed base is missing, I would not want to again reach out to get the refund.. I am responding because wrong update that refund was given has been shared.. Thanks, Sujatha read more

This was for a cross country move, so I believe I spoke with people located in Houston, TX. When I booked the moving truck, I asked for a special request to get my stuff between June 1-June 5. I was told that my stuff would get there in that time frame, which was the only reason that I booked this company. A week before my delivery (at which point it was too late to call another company) I received an email notifying me that deliveries could arrive between 2-21 days after the initial delivery date unless there were special requests. I replied to the email with a call reminding the woman of my special requests. I was told that this was ok, so I thought everything was set. I did not receive a call from my mover, so I reached out to get a number. I did not get a call back with an update after 4 days despite several voice mails, text messages, and promises from Global Movers to return my call. When I eventually got a hold of the General Manager, Kevin, I was told that the promise would not been met. Despite being told otherwise on two separate occasions, I was told that the June 1-June 5 window was a confirmation of feasibility, not a promise of service and that if I wanted the expedited service I would have to pay an extra $500. This service was not mentioned to me when I twice told them of my delivery window, which I likely would have purchased to ensure my stuff arrived on time. I am leaving the country on June 6 for several weeks, and needed my stuff for the trip. I will now have to make redundant purchases for my trip. There were several issues with the initial quoting (I was told I was quoted for a 3rd story move, but later I was charged an additional $150 for the 3rd floor move). I am extremely disappointed with the service that was provided and was ultimately mislead on several occasions about what I was paying for. read more

First you speak with a sales consultant who gives you an initial quote based on what information you provide over the phone. Packing materials includeThere is no on-site assessment to get a better price quote. 1st quote was $4,500 estimated. Second, you speak with the quality management dept and you go through the inventory again, and the price quote increased to $1,800 estimated difference. And then gives you a financial information to pay $2,912 in cashiers check upon pickup, and then $1,320.90 upon delivery. Third, on the day of pick up, this is when it gets frustrating and surprising! After everything is uploaded into the vehicle, the final price jumped significantly to $8,084 of which I had to add another $1,320 on top of the $2,912 cashier's check. And upon delivery, the final payment of $2,822. I must say that they were at least careful with packing my things. But what I was told was that they will transfer all my goods at the warehouse into another truck for delivery. This is when I knew the nightmare begins! On the day of delivery, we met the most rudest and potty mouth truck driver who refused to assemble most of my furnitures and only did the easy ones. He had two young guys in their early 20's helping out. They arrived 3pm and pulled the entire job until 10pm. I felt sorry for the young gentlemen as they were tired and the truck driver who was suppose to help them mostly slept in his truck with his doberman dog. My project was suppose to be a 4-5 man job. About half of my good were damaged and/or not functional anymore. I knew the poor handling of my goods started from the warehouse when they were all transferred. I would not recommend this company, because they are not locals and work with other brokers to get the job done. Once you contract with them, they can't further assist you with any complaints/issues you have. This was a horrible moving experience. Reminds me of, a phony sales consultant who just wanted to earn our business. read more

DO NOT HIRE THIS COMPANY WHATEVER YOU DO...... I WISH THERE WAS ANOTHER RATING LESS THAN 1 LIKE ZERO. Called Global Movers in May to receive a quote, I was informed that all the moving people worked for Global. I called several other movers and decided to use this company as they sounded honest. They quoted me a low price which it seems like they do as I started to read the BBB after I experienced t his horrific incident with them. When they picked up our stuff the quote turned out to be $19,261. We were already in a bind as we had to be out of the house by the 21st. I was also told that they will store free of charge for 30 days in a climate control environment. They said they are legit, but every time I called I was either placed on hold or hung up on. Then when I did get someone I was informed that the contact I had was no longer working there, but come to find out this is a lie. Finally get to Florida and was under the impression that our stuff would be here waiting to be delivered as this is also what we were told. Well that was another lie, come to find out that our stuff was still in Colorado. On Nov 30, I called for our stuff was told it will be shipped out that Friday, which was a lie. I waited and waited and by the 5th when I saw no delivery, I kept calling with no response. I finally had to threaten them and I finally received a phone call from a Nina, where I told her that i expect our stuff and nothing had better be stolen or damaged. Well after waiting for two weeks we finally got our stuff December 22nd. They also lied about the number of people delivering the stuff. There were 4 people. My husbands 125 tank that Global packed was damaged and can no longer be used. They broke the TV stand that they packed, they broke our china and coffee cups. Nina claimed and I have it in writing that they will replace anything that was damaged or stolen. The WORSE THING IS THAT ONE OF THE MOVERS WENT INTO OUR MASTER BATHROOM AND STOLE MY ENGAGEMENT AND WEDDING RINGS OFF OUR COUNTER. I was informed that Ed and Errol no longer works for Global, BUT THAT IS ANOTHER LIE AS NINA CLAIMS MY EMAIL WAS SENT TO ED AND HE WAS ON VACATION. SO I GUESS HE STILL WORKS THERE. This company does not know how to tell the truth. They should not be in business. they are a rip off. read more

I wish I could give a Negative 5 stars to this group. I've moved 8 or 9 times in my life and I have NEVER seen a moving company act the way this company does. Company started a shakedown for more money within an hour of the loading being started for my daughter and her husband. Furniture was broken before it even got on the truck. The lead worker was disrespectful, rude, and the most unprofessional person I've ever had to deal with. In hind site, police should have been called and the move cancelled in the middle. Everything arrived at destination yesterday, again with threats of costing more money, workers arguing, yelling, at customer, etc. The worst was revealed at the unload, so much damage to belongings it will take several days to document for authorities. Boxes opened (by who?), boxes crushed, contents smashed, boxes wet. Furniture ruined. Items missing. Please please look elsewhere for your move. I would never wish this experience on anyone. There is no reason for the dishonesty and absolute meanness that has been heaped on my daughter and her husband. There are reputable moving companies who will work hard for you. This is not that company. read more

Probably the worst company ever. Customer service is nonexistent. Price gouged and absolutely refused to even discuss being accountable for damaged/missing items. I tried giving them a zero rating but Yelp requires at least one star. read more

Please if you read nothing else just avoid this company at all costs and go with a nationally known moving company like Allied. I know the company will respond with some BS response like they have on all the other bad reviews but dont be fooled. I wish I would have read the reviews before I booked them because my experience was very similar to everyone else. The booking and pre-move- I requested a quote and they had an operator call me to give me a quote and we walked through everything on the phone. He quoted me $5,000 and I asked if they would do an onsite and he said no he is comfortable that they are fairly accurate. He said I must book that day and put a deposit down in order to secure the reservation so I did. I also had Allied come out and an onsite estimate where they quoted the exact cubic feet that would need to be moved. I ended up send this binding estimate from Allied to Global and they upped my quote to $7,500 for full pack, move etc. They told me it would be no more than that. I had never used moves before and took their word for it. I tried contacting them a couple times before the actual move and could never get a hold of anyone. Finally, the morning of the second quoted day of pickup the movers called and said they would be there in an hour (again I had been trying to get a hold of someone for days). The move out- the movers showed up and the lead guy walked around and did an assessment and was like "whoa whoa you guys have way more than was quoted." I have moved 5,000 sq ft houses that have less stuff, etc and said he had to up the original quote. The final amount came in just over $10,000 (from an original quote of $5,000 may I remind you). I realize I had a chance to back at this point but they came on a Friday and we were closing on the house Monday so I really had no option but to take it and then try to deal with it after. The movers did an overall decent enough job. They broke a couple things and put a hole in the wall but I expected some of that moving so that didnt bother me too much. Again I tried to call after and finally got the "general manager" Kevin on the phone and he said there is much they could do. He pretty much told me what the original guy quoting the job did was illegal. Oh and he also told me not to threaten him with posting on Yelp or BBB The time in between- the way Global movers works is you give them your first day of delivery and they give you a 21 day window. So that is all fine I was not too worried about that as I had a place to live and was in no hurry to get in the house. Anyway we were out of town on a vacation and this Kevin guy called me and was like hey we will give you a $200 discount just based on your experience. He also said oh good news your stuff is being loaded into trucks this week. I told him there was no way we can take delivery this week as we are on vacation and he said oh yeah no big deal it will be there at the beginning of next week. So I was fine with it and went about my vacation. That Thursday night I get a call from the movers saying everything is loaded and they are on their way and we will be there Friday morning. I told him I had already discussed with Kevin and there was no possible way that could happen. After talking with Kevin again and telling him our discussion we had earlier in the week and him denying every having that conversation he came back from a 15 min pause and said oh yeah we can help you with your mistake and we will take it to Houston and you tell us when you are ready. The move in- I called him the following Monday and told him we were ready. He said our stuff would be in Austin by the end of the week. I call him on Wednesday of that week and he said oh we made a mistake end of the next. Well long story short this went on for 3 weeks until it was finally delivered the third week (and the movers gave me a 3 hour warning to be ready). So the moved unpacked everything. They did a decent job with again a few minor damages but nothing big. They did not put together any piece of furniture as promised in the original quote. After they unpacked everything I started to do the math on how much was actually there and I realized the final invoice said 2,400 cubic feet and we only had 1,800 cubic feet (one large truck full) so I called the number back I had. Again after a lot of around and around the lady I talked to Nicole said oh yeah they had to leave some stuff in Houston but will deliver the beginning of next week. Well guess what that stuff didnt come until a week later and when it did arrive it was only about 200 cubic feet of stuff which totals 2,000 when I was charged 2,400 which is about $2,000 difference when you do the math. Anyway I called Nicole about this and she was like "oh well i will call you tomorrow". No return call. I have tried to call every number I have and left messages with each one multiple times. No return calls. Please do not use this company! read more

PLEASE,PLEASE,don't use this company! They seemed to be the most honest, and simple. I learned the hard way they are not!! Broken and missing items, and a lot of them. They quote low, until they have your stuff! Once they have your stuff your nothing. They don't call you back, they hang up on you. They do not deliver when promised a date. So please people take these reviews seriously. Don't want to see anyone else go through what we did. They are a scam! Check the BBB as well! I gave one star because you can't give them 0. And your Items Are not in climate control, and had Rat dropping on my boxes! read more

So I am again waiting on responses, as the Customer Service dept know my cell number they do not answer and they put the call thru to the voicemail. Every time I have called so far. I need to report the 37 items that I am missing that did not get delivered in July. They had my items for 6 weeks before delivery. They did not like a negative report on here, which I am sure many of you that have put negative remarks they have probably called you and said they didn't like that.!!!! I have had so many items broken on delivery and after packing, I have antiques that were well packed and survived moves from England to Colorado to Texas to Wyoming back to Colorado and many times we moved ourselves or the military moved us!!! and I had only a couple of items broken in all those years in 15 years!!!! Now on this one move I have received the worst customer service, they think its ok to tell you that you are wrong! They changed the price on arrival to pick up items and will not deliver until you pay the final amount and if you look inside the truck - you will see how badly packed it is for delivery. The crew that packed the truck did it perfectly and packed totes and boxes in the right manner, they put fragile at the top. The crew that packed to sent it to delivery did not.....The boxes were squashed and heavy items were on top of fragile boxes that were clearly marked, Lots of boxes got smashed up, my totes were new totes and they got smashed /cracked or split and un-useable. So maybe we will get a response, Trying to put in a complaint for damages and want my 37 boxes / totes returned and am getting no response. IT's about to turn to October and We moved down to Florida on Memorial day. A long time. Looks like they even got my previous review deleted. Maybe Nicole would be able to answer my emails or my phone calls and get me some answers as Chole does not seem to answer the emails I sent. As when I put a negative Review I seem to get someone calling me. So please Global movers call me and let me know how I can send you my pictures of my damaged items and my list of 37 items missing from the move. If any of you have boxes that are not yours and you have orange stickers on them - maybe they are my boxes - thanks read more