This is the most horrible thing I have heard from a medical facility. I told her my son is a new…read morepatient and we need to get him today as he is sick. The lady says She has no availability for a new patient. Talk about care or empathy...!!! Medical practice has become inhumane...

I took my granddaughter in for a follow up appointment after a weekend stop at Care Now. We checked…read morein at the desk with a friendly lady and before we could even get a good look at the fish swimming around in the fish tank in the lobby, we were called back to the lion room. There is a really cute jungle theme here! I thought the Dr was very friendly and thorough. My granddaughter felt completely at ease with her. We talked about allergies and I learned something new today - the correct way to use Flonase! A prescription was sent to the pharmacy via her iPad and off we went. On the way out, there is a sticker station where the kiddos can choose a sticker, so that was the big decision of the hour. Insurance was billed so I didn't need to make a payment at the visit. I thought the practice was efficient, caring and professional.

I'll start by saying we've moved quite a few times in the past few years. We've seen many different…read morepediatricians in many different places at this point, and Cook Children's Denton South is TOP NOTCH! Dr. Williams is primary for both my children and he is excellent! Very friendly and puts my kiddos right at ease. Not only is he patient with all of my stupid questions, but he also explains things in a way that makes sense without making me feel like an idiot. The biggest positive is that he seems to truly care about his patients' well being. At our first visit with Dr. Williams, my husband and I explained our concerns about a long term issue our daughter has had. Other pediatricians have brushed it off, giving inadequate advice and not really addressing the issue. Dr. Williams took our concerns seriously and thoroughly explored possible causes, which we really appreciate! We've also seen Dr. Goff and Dr. Day when my daughter was sick and Dr. Williams was unavailable, and they were both fantastic as well! Each time she went in timid and upset that she had to see a doctor she'd never met, and each time left with a smile on her face asking if she could see that doctor again. They both listened to my concerns as well and got us in and out quickly, but not in a way that it felt like we were being rushed. Would highly recommend this clinic and any of these Physicians!

Dr. Eckels has been a lifesaver for me! He always asks me questions about my life and how school is…read moregoing. I'm 20 years old and I wish I could keep seeing him forever! I highly recommend Dr.Eckels!

The front desk and the doctors are all very welcoming and accommodating. The check in process was…read moreseamless as well.

Dr. Sree is amazing. I am so happy that my boys had the opportunity to see her for many years. My…read morechildren always felt comfortable and were excited to see her. She truly is magical with the children. A huge thank you to Dr. Sree for taking such good care of my boys. Deana William Nolan

Requires all children be up to date on vaccinations. Loved our NP there, sad to get kicked out…read moreafter 15 years.

"Lastly, there are no words to describe our level of disappointment with your egregious comment…read moreabout race. Absolutely abhorrent!" "In fact, we've been attempting for almost a year to obtain these documents from you." I've been on location over 5 times and never did anyone ask me for those forms. Interesting that when I'm there, it's a completely different experience than when my wife is there. with unresponsive people, lack of customer service. Your defensive response just proves it further.

I absolutely love Dr Hogan and Dr Chuong. They're very caring and compassionate doctors and my…read morekiddos loves them too. Staff here are all very attentive and care driven. Nurses are almost always warm and seem pleased to help out. MA's are interactive and listen well. Front end staff is almost always the same people you'll always see so it's great that they're friendly and helpful. Overall the office is well managed and I appreciate that. As a parent of a young toddler it's important for me to be able to be seen in a timely manner and they always are able to fit us in. New patient appts take a while so if you are expecting and need a fantastic Ped I highly recommend booking an appt at around the expected due date for Dr. Hogan. Dr. Chuong has been taking on all sick cases while she's out on mat-leave and Dr. Hogan has a fill in doc she trained for her clients. I haven't seen that doctor as I elected to only see her to minimize my child's interactions with additional medical staff (unless emergent) but I looked at her reviews and they're all stellar. Point is, nobody here is under qualified. They'll take great care of your littles and offer no additional stress to your already heavy load as a parent. No mom shaming, no unsolicited advice, just quality, competent care with a warm smile. I'm kind of shocked this hasn't received other reviews on Yelp so as an elite I feel it's my duty to let you all know how amazing they are. Hopefully I'll still be able to schedule with them after you all book your appts lol. Hope this review helps out!

From the owner: Cook Children's Pediatrics Prosper Trail is here to help you with well-child visits, vaccines,…read moreillnesses, behavior problems, learning disorders or answer questions all parents have. If your child has a chronic illness, we're here to provide you with a medical home and make sure he or she gets the care they need.

New to the area. Dr. Hogan has been helpful in treating our daughters. We can get in quickly for…read moresick appointments and Dr. Hogan takes her time with her care.

We loved Dr. Hogan and miss her dearly. Shame on the new management of Children's Health for…read moreshutting down her location.

Review is based on communication and billing department which is pretty awful. Impossible to get…read moreanyone to call back, on the phone, answer questions. Do not recommend.

The doctors are great but unfortunately the follow through by the staff after an appointment and no…read morecallbacks to messages left is too much to deal with. Prescriptions are rarely ever sent to the pharmacy after an appointment. I can call multiple times and the nurse will say things like well you could just get something over-the-counter in place of what the doctor prescribed because she doesn't want to figure out what the doctor prescribed.

I'm not sure how you can be the only kids "urgent care" and not be able to take a child until the…read morefollow day in the afternoon? I'm so disappointed. Customer service at the front was short and unhelpful for any further assistance.

My grandson fell on the concrete and scraped his face really bad and I took him here because his…read morepediatrician is closed on Sundays. They were so friendly and caring and took excellent care of my grandson. We will use them again. Thank you so much for the excellent level of care.

Now that Children's Health owns Centennial Pediatric they charge by the minute. Took my child in…read morefor a sick visit and paid in full before leaving. I received another bill and when I called to ask why the extra charge I was told even though they charged me for a 20min visit I was actually in the office for 30min. I wanted to laugh. I've been going to this office for 12yrs.........no more, it's ridiculous!!! What doctor office charges by the minute??

The doctors and staff have been amazing for my family. We have been coming here for over 6 years…read more Very attentive and caring.

Childrens is a fun company to work for. The attitudes in the office are always happy and cheerful…read more The children are blessings and a joy to work with!

The office staff is wonderful at this location. Always willing to go above and beyond to take care…read moreof the patients under their care and the nurses they employ. I highly recommend this company.