Port Credit store on Lakeshore was terrible for customer service. I brought in a manufacturer…read morecoupon that stated it is for breeders to give to the owners of their new puppies, and the clerk called the owner who refused to honour it. She literally said she didn't care if I never came back or gave a bad review. Sorry I wasted my time but shocked too because pet people are usually the nicest and most loving folks. This owner was cold and rude. So I just hopped down the street to PetSmart and the coupon was no issue whatsoever, all in stride.

I've been coming to Pet Valu for a while now since it's so close to home. I love the atmosphere and…read morelook of the store. It has a more "home" feel than if you would go to Petsmart which feels like a huge corporate just trying to get your money. The staff have always been super helpful and friendly. You can tell they really love their jobs and working with pets! I booked my first grooming appointment with my dog (Chow Chow) yesterday and it couldn't have gone better. I was scared that my dog would give them a hard time because PetSmart will no longer groom him because of his "behaviour". So right before my appointment at PetValu, I gave the groomer a heads up that my dog might growl/bark because that's what I was told from PetSmart. I bought a bag of treats for her to give him throughout the grooming appointment to calm him down just in case. When I came to pick him up 3 hours later, she had nothing but good things to say! He didn't bark or growl at all, and didn't need to be muzzled. She only gave him treats at the end because he was well behaved throughout the whole appointment. I guess all his previous bad behaviour just came because he didn't have a gentle groomer? Either way, I have found my new groomer at PetValu!! (The price is much more affordable too!). Definitely recommend coming to this store. They also host a lot of events throughout the year, and have kittens/cats up for adoption.

Store is supposed to open at 9AM on Saturday (13 June 2026). Then why isn't it open then.read more

Friendly staff, great selection and overall just a wonderful experience each time we visit!read more

A good shop where you can pick up most pet needs. I've got three cats at home and can get their…read morefood, litter, and treats here. It's a big box place, as opposed to the more comfortable feeling you get visiting a Pet Valu, but the variety is good. Plus, you can wander out to the back of the store and look at the birds and fish and reptiles. That's always relaxing.

04/07/2018 still here but change there name only. I bought my baby hamster here "sausage Mc Muffin"…read moreand supplies.

I was looking for a groomer in the mississauga area since we moved and had yet to get our husky…read moreprofessionally bathed and brushed. We're usually quite picky when it comes to husky grooming, only because we've read horror stories in online forums and the like! i found doggie delight from a Yelp search and used the request a quote / message the business feature and they were SO quick at responding and answered any questions i had. communication was super straightforward and they were incredibly responsive, especially considering i messaged them close to the end of their operating hours. the day of the groom was also really simple and straightforward! i was given a rough estimate on when our pup would be ready, but the person at the business also told me they'd text me when she's done. i think they did a great job with my pup and she didn't even seem to be too scared to be there either! unfortunately, i forgot to take pics when she was fresh out of the groomers, but they definitely did a great job and didn't do anything i was worried about! we'll be booking here again next year for our husky's annual professional groom! (don't worry, we brush and clean her at home too lol)

My Mother took her beloved boxer to Doggie Delight many times for bathing and nail trims. Aries is…read morea nervous dog in these situations but was always calm when we picked her up, which speaks volumes. When my Mum passed away, Beata, who works at Doggie Delight, actually adopted Aries, where she still lives happily with their family. Now that is love for your client's pets..!

There's always a smile when I walk into the store and the staff and owner, Andrew, are extremely…read morehelpful. I buy 48lbs of frozen fresh meat for our Doberman every 3 weeks which is more than I like to carry at 78. The girls are always happy to load it into my car. Luckily I have a son that can unload it at home. I really can't understand the negative comment from 5 months ago. There must have been some sort of total misunderstanding. I just don't see the people that I talk to at Tail Blazers being like that. Thank you guys.

WARNING!! DO NOT go to this store!! All they do is belittle and tell my Mother, whom has dementia…read morethat she is rude to her staff and they are afraid when she comes into the store (as per owner) I called to make a complaint as the owner upset my Mother to the point of tears! Horrible customer service! Horrible attitudes! And no stock! Will NEVER return as a 5 year customer. #dontgo #seniorsbeware!! Wish I could give zero rating!!!

Great selection of pet's supplies. I love the newer Pet Valu a lot since they are a lot more…read morespacious and their merchandise always set up in a way that is much easier for browsing! Self Served Dog Wash at the back with 2 stations so there is never a wait if your dog needs a quick wash. Staff is so friendly and helpful.. (patiently looking at the photos of my dog and give me some advice about how to make his washing experience better!)

It's a new and clean store. Lots of products, staff is friendly. But the main attraction remain the…read moreowner's two border collies that are super gorgeous and super smart. They will bring you the ball so you play with them. I love this store.

ALWAYS A LINE at the check-out whenever I go. Not sure why…read morethe manager is not more proactive about getting additional support at the cash when a line develops, but it never misses- each and every time I come here, which is every week or so- there's a line up of 5+ customers. Aside from this annoyance, I have to say I quite like this location because it's large, well organized, well stocked and feels clean when you walk in as compared to some other PetSmart locations I have gone to. The staff are friendly, and helpful. *I have seen other customer reviews regarding grooming/pet boarding experiences which is quite disturbing and unacceptable to say the least- I have never used their boarding or grooming services so my review is not about that. I'm the kind of shopper who knows what they came for; quick in and out, which is why the line up really bothers me so much.

Will definitely be returning…read more.. Great job done on our baby boy by Teresa! Thanks again for the positive experience.

Went in this place yesterday and I can honestly say I felt bad for the animals. The place is TINY…read moreand packed with people. A small glass aquarium housed 6-7 large rats. African Grey parrots (4 of them) were all in the same 2'x2' cage. The store was so hot because of all the people. The canaries and small finches looked to be in decent shape, and the bunnies looked clean. There was a very loud parrot-type bird placed on the floor in a cage who was clearly upset about being on the ground. I'm sure these birds are healthy enough, and I almost bought some to take them out of there... but if I were to buy them I'd be supporting the store. Parrots, conure, lovebirds etc were going for prices much cheaper than other pet stores. The sign on the door said "puppy and kittens avail." but I can't see where they'd fit them in the tiny aisles. Something about this place gave me a bad feeling...

I ordered bird treats online and confirmed that it was what I wanted based on the picture on the…read moreproduct page. I received a different treat. I contacted the store via email on two occasions and never got a response. I do not recommend for online purchases or good customer service.

Went to exotic wings on May 9 to pick up my cockatiel, The employees were awesome & they really…read moretook care & made sure that the bird is healthy & the bird was happy with them I could really tell that my bird really likes one of the ladies there my bird came out whistling & on one of the employees shoulders when they brought her out My bird is quite intrigued by everything & she matches so well with my lifestyle & she loves to eat & whistle in the car & loves to go on adventures in her backpack she loves to get into trouble sometimes & she loves to cuddle The breeders helped me by taking the time by answering my emails I'm so happy with my bird

I got my budgie from Exotic Wings in 2022 and have never had such a wonderful bird. I have taken…read morehim back for grooming many times, and the grooming is very efficient and fairly priced. I've also boarded him with EW&PT twice while away on holidays and he has always been well taken care of. The staff is always helpful and friendly and very knowledgeable. I highly recommend Exotic Wings and Pet Things. Here's a picture of Joey. He loves EW&PT too.

Place is filthy, full of feces and tens of animals are packed into single cages stacked one on top…read moreof the other. Feces is literally crusting on the inside of the glass of the store front. They also have a "no photo or video" policy to keep people from revealing the conditions they keep these poor animals in. Don't let these 6+ year old reviews fool you.

I can't say enough about this wonderfully friendly, family run business . The knowledgeable staff…read moreat this pet shop is eager to share their expertise so that you come away confident that your new pet/fish etc has exactly what they will need for a strong start to their life in their new home with you. Highly recommend this pet store for all your pet needs.