The new owners are fantastic! I've known them for a couple of years now and when they said they…read morewere taking over this establishment, I knew they'd do an amazing job...and they have. They treat Brady like family...I once told them it was his birthday, and they went out of their way to make him a little treat and take birthday photos. Super cute! My go-to pet shop! It should be yours too....

New owners and a world of difference from the old. Hana loves coming here and is always excited to…read morevisit and buy her treats. The owners are welcoming and engaging with their customers.

Brand New Pet Valu location in Pickering. Located in a strip Mall that is nice and clean…read more Pet Valu is always the pet food stores I recommend pet owners to get their pet supplies as they are all independently owned and the staffs are knowledgeable. One good thing is they don't sell Live animal... like other chain pet supply stores!

This store deserves top score. The staff are super friendly and helpful, now that my puppy has…read morearrived. They offer expert advice on harness, collar, treats, etc. The above and beyond service has not gone unnoticed. Top notch.

Went to mister pet a while back when I run out of spray millet, it's nice store & I get to feed…read morespray millet to a Amazon parrot although he loves to make more of a mess with the millet rather than eat it it's a nice treat to interact with him the other parrot is a bit skittish so I can't feed them I love to to watch the bird when it picks up the millet with his foot, it's nice to interact with the parrots because i usually don't interact with big parrots in my normal in my day to day routine i interact with budgies & zebra & now a cockatiel

This is an amazing pad store. The owner is an absolute gem who can answer pretty much any questions…read moreyou have. He's a very generous person, and always took care of my young daughter, who would go in there for cricket, and all sort of foods for her reptiles.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

great people and birds are very well taken care of they have everything you need for you bird I…read morewill be dealing with them all the time great store and great customer service

I bought a baby conure here about 2 years ago. They really care about their pets. The baby conure…read morethat was sold to me was hand trained, meaning the birds are use to going on people's shoulders, hands and being petted. I bought my baby conure for about $300 which included the cage and a bag of food for it which i think is a pretty good price compared to other pet stores. The baby conure I bought was about three months old. I come back to this store at times when I need to get my bird's nails trimmed. The person who trimmed and sold my bird really cares for his birds, when I brought my conure back after a year for a trim, you can see by the way he calms my bird that he really cares for the safety and health of the birds even after it's sold. You can also get your birds feathers trimmed here as well. The bag of conure food that they sell is only for conures meaning this store actually measures how much sunflower seeds is needed in a conures diet. They also sell other exotic birds hence the name of the pet store like cockatiels, ring necks, finches, parrots etc. I really would love to adopt a ringneck here one day!

The bath for dogs is fantastic. Excellent value for the cost. Also food selection, toys & treats…read morefor dogs & cats.

I love coming to Pet Value to peruse the finely curated items, a lot of them being high quality and…read moremade right here in Canada. There isn't as much selection versus Petsmart but you're getting good stuff. In preparation for more snowy weather and salty sidewalks, I was able to pick up some paw protectant balm and booties for my bigger dog. At the register the cashier let me know that they have a 30 day return policy on the booties in case my dog doesn't take to them. This location also has a self dog wash at the back.

PetPlanet is a pet store I stumbled upon with my dog named Dude and have been a regular of for the…read morelast year, the staff in PetPlanet are extremely friendly, love animals and are very knowledgeable about various pet products. There are 3 staff that work at the Brant Street location and all of them are terrific, if you haven't experienced this store before check it out on a Friday which is the day when you get free dog treats if you bring your dog into the location with NO PURCHASE necessary. Be warned the prices on much of the products in the store are rather expensive but that is because the quality of the product is above what you will find at most locations however there are several decent products to buy which are rather cheap such as their individual cookies, pig ears and raw or baked marrow bones which are three of my dogs favorite treats. They also price match, once confirmed they will match the price of a competitor for identical items. This location also offers a full self-washing facility complete with a locking door and locking gate for their tub which is large enough to accommodate several hundred pounds of dog (it makes me 102 pound lab look small). Do yourself a favor and experience what Mike and others have to offer at this location and I'm sure you'll keep coming back specifically to say hello to them and just be in a friendly environment.

Tru Pet is one of the best pet stores in Richmond Hill. The owners care deeply about their…read morebusiness, are very knowledgeable and are very happy to help out their customers. A good store to shop for pet food and accessories. They also support saving the lives of cats by cat adoption. They've connected clients interested in adopting pets with Forgotten Ones Cat Rescue.

I shop at TruPet almost once a week for cat and lizard food. They offer a wide selection of canned…read moreand bagged cat food. My bearded dragon prefers live crickets, so it's handy to have a store in my neighbourhood that stocks them. Staff is friendly and knowledgeable. The store has a spacious screened off room for a local cat rescue. You're able to look at the cats from both inside and outside of the store. The cats don't seem to be there long so I figure TruPet and the cat rescue must be doing a good job finding them homes.

Our go to place for dog food and snacks. The staff are always helpful and polite. No pressure ever…read morefrom the staff. Very clean store and happy to call you when products come in. Highly recommended Can't remember the manager's name but super nice and helpful as are the whole staff

Stopped in here with our 10 month old lab to escape the pouring rain. The staff at this location…read moreare super helpful, attentive + it shows that they love animals. They were especially helpful while helping us try on life jackets and harnesses and our pup is forever thankful for the treat to end the visit. While this location is one of the smaller ones, so selection can be limited, their customer care goes a long way!

This shop has a mom and pop feel, with a nice selection of items for every pet in your family. I…read morewas greeted by a friendly and knowledgeable sales lady who went out of her way to help me. I was shopping for two growing kitties, and was happy to see they had a different selection than the cookie cutter duplicated items at all the PetSmart stores. My observation was that the focus was more on customer and quality, than size and quantity. This location is in a small strip mall with ample parking and is right beside the Port Union exit of Hwy 401....not sure it could be any easier to get here. They even managed to up-sell me my 1st bag of cat treats, then gave me a $5 savings voucher for my next visit. Excellent customer service

I used to think that this store was the best. Their staff was really quite helpful. However,…read moretheir current manager has been quite rude to me on two occasions and I finally said 'Enough!' I've since taken my business elsewhere, and I'm sure they haven't noticed nor could they care less. They have a steady flow of regular customers, so one less won't make a difference. I have three pets at home and spend quite a bit of money to make sure that they are healthy and happy. That money will now go to a competitor whose staff are more mature and who understand what customer service means.