Went in for yappy hour to get my dogs nails trimmed and the salon was closed... wanted gas…read more Energy.. sure to staffing issues..disappointed

*Service Levels Have Significantly Dropped*…read more Locals businesses are held to a standard of professionalism​. So should large corporations that want to do business in our city. Heres my latest story... I have had my Yellow Lab for 10 years. Bought every item for his care, his food and all my grooming from Pet Smart. In the last 2 years they have been out of his food several times. ( It had become an issue) I Recently booked a grooming appointment over the phone for the next day. They asked for vaccination info which I could not provide. I did provide them with the vets contact that I have used for 25 years. (They chose not to call) I had an important meeting that was booked months in advance for the next day. I decided to drop off the dog on the way to my appointment. When I arrived I was greeted and asked if I had brought my vaccination report. I reminded them of our phone call the day prior and asked them if they had called. They had not. It was now and issue and I did not have time to return my dog home. They then called the vet while I stood there to find out the vaccination expired 2 days prior. I expressed my extreme displeasure to the attendant and the manager and again explained that I didn't have time for what was going on. As I was walking out the door the manager said they would "let it slide this time". After all the grief I explained that I wouldn't be back and would tell everyone that cared about my experience. All they had to do was call my vet (when I called) as was done many times in the last 10 years. Their inefficiency and lack of respect for my time and was more grief than anyone should have to endure to wash a dog.

I enjoy going to this Pet Value location. The staff go out of their way to assist you and are very…read morepatient with customer questions which puts me at ease allowing me to have all the information I need to make an informed purchase. This is a very clean store and they seem organized. Anyway, keep up the good work folks!

Great service, great products and knowledgeable staff. Bellevilles' original pet food and supply…read morestore.

I will forever tell anyone and everyone how absolutely HORRIBLE this business and these people are…read more They mutilated my dog's nails and cut a CHUNK out of her nose. Not just a nick, or a cut, a literal chunk. As you can see in the photos, the nails were obviously cut sickeningly short. This was her second ever groom and she has been terrified of getting groomed since. She is the sweetest dog ever and that experience permanently scarred her.

my dog... vi vi was just gorgeous when she came home..i was very very pleasesed with her .and how…read morethey new about my dog..this was the first time for her and definitly i will be taking her back again.

new location and new ownership in the Bayview mall. Used to be next to giant tiger. New location…read morehas lots of parking. Can enter through mall or outside door with extended hours.

Great selection of fish and the staff was outstanding . I strongly recommend them and look forward…read moreto working with them further.

Great products , the girl at the counter was a great help and very educated in the field. We…read morebriefly chatted about the products and services offered , also how to get my wife's hair that red haha. Would greatly recommend speaking to her.

From the owner: Furball's Choice is a combination of a Pet Store that specializes in Raw and Natural pet food and…read moreproducts, as well as offering Dog Walking and Pet Sitting services in the Quinte Region. Furball's Choice first opened in 2011 offering Dog Walking and Pet Sitting. Today in 2023, Furball's Choice has expanded their offerings with services such as Pet Taxi and Transport Services, Group Adventure Walk Programs and more! In May 2022 the Furball's Choice Raw and Natural Pet Food store relocated to 300 Bell Blvd in Belleville, which offered a 8000 square foot facility. At this location the company produces and retails their Raw Dog & Cat food, they also have a Pet Store that carries a wide variety of Natural and Holistic animal supplements, dog and cat toys, treats and many other items. The owner of Furball's Choice is a CPN (Certified Pet Nutritionist) for dogs and cats, offering wellness consultations and custom meal plans. She is also a certified Pet First Aid & CPR Instructor through Walks N Wags and, Certified in Canine Behaviour and Body Language, Certified Professional Pet Sitter through Pet Sitters International and a Certified Professional Dog Walker through Canine Foundations. At Furball's Choice she maintains a team of highly trained Animal Care Professionals that are available 7 days a week, year round. The company and its staff are Insured, Bonded and Certified for your peace of mind.

This is truly a luxury spot for your animal. The staff is…read morealways pleasant and informative and are able to answer any questions I have regarding food, grooming, etc without implying their personal opinions or bias. The owner Blaze is typically always working and knows everything about anything animal related. They have the best toys, treats, clothes and food your animals could need. They also always make sure to accommodate grooming/ nail clipping as soon as possible. Once they even opened on a day they were off so I could get food for my dog because he was completely out and due to his allergies cannot eat other less quality grade food. This customer service deserves a 10/10 review.

AWFUL haircut. Dog was anxious. Customers needs were not met. Was asked what I wanted when an…read moreappointment was previously booked. Staff was flustered and should of rescheduled. A complaint to the business later was handled VERY poorly. I would NEVER take my fur baby back here.