The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

Took a vintage Zodiac watch there because it was losing time. The watchmaker took a look at it, put…read morea couple of drops of oil in a couple of spots and returned it to me. And it is right on time. I would recommend this Buisness but if your watch needs more than a battery ask for the watchmaker to take a look at it.

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.

Stefano did a great job on a watch I had, replacing a special battery in a solar enhanced watch.read more

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

I stopped in with hopes of getting my wife's necklace repaired (toddlers are stronger than you…read morethink) and I was quickly assisted and the necklace was brought back to be fixed while I waited. Moments later my wife's necklace was returned good as new. This was already a great experience but as the staff member handed me the necklace back she gave me the "Have a good day!" which gave me pause for a moment as I was expecting to hear the cost and begin a transaction. The repair was on the house! Thanks to the staff at Fredrick Jewelers for being driven by relationships and not transactions. I will gladly bring my wife to Fredrick's or share their name as a recommendation to anyone looking.

The people that work here are very welcoming and knowledgeable…read more I had them address several pieces of my jewelry and problems were addressed quickly. I recommend them highly.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

Great selection of Swiss watch brands including Cartier, IWC , JLC and more. I have purchased…read moreseveral watches and gifts from Tapper's and have always had a great experience.

Consummate professionals with excellent customer service. You get the personable feel of the family…read morebusiness coupled with an acumen and level of quality that are second to none. I couldn't be happier with my experience here. They worked tirelessly with me to execute my vision and did it in a manner that far exceeded my expectations. Thank you Chapman's!

Wonderful little gift shop with the nicest clerks! I went there while visiting Detroit, from out of…read moretown.

I brought in a vintage ring to get appraised. The process was pretty straightforward and priced…read morefairly. The owner was very knowledgeable and personable. I would do business with him again. He seems to love what he does for a living and it shows in his personality.

Real nice couple that owns the place. I have three Omegas and brought two in for some sizing/band…read moreissues that they were able to help sort out quickly and at a reasonable rate. He's also certified for repairs on major brands so will be back to test that soon. Good pre-owned, luxury jewelry and watch selection as well (particularly Rolex and Cartier) and at fair prices.

Wow I'm really impressed with how well they treat everyone and the great job they did cleaning up…read moremy silver charm! Wide selection of exquisite jewelry and the staff is very friendly and treat you like family.

Paid for a custom ring using special (to me) stones. The…read morefinal piece didn't meet the quality I expected. An attempt at correcting poor workmanship actually made the problem worse. There was no further value in attempting improvements or a re-do. I will not return for future business.