The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

Took a vintage Zodiac watch there because it was losing time. The watchmaker took a look at it, put…read morea couple of drops of oil in a couple of spots and returned it to me. And it is right on time. I would recommend this Buisness but if your watch needs more than a battery ask for the watchmaker to take a look at it.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

We absolutely love Miner's Den and have had an amazing experience with the whole staff, but…read moreespecially Angela, with whom we've worked to design my custom engagement ring and purchase our wedding bands. Every time we go in, the staff are attentive and friendly, and we will be lifelong customers for any jewelry needs.

This man Bob is trying to charge my old Vietnam Veteran dad $200 to clean and oil a watch that I…read moreonly paid $150 for. This man shouldn't be in business he doesn't know how to talk to customers he immediately becomes irate. If I could give this place 0 stars I would. He should be more clear with customers on the price -- I can't image an oil job on a watch costing $200. Sad to say I bought this watch for my dad years ago for Christmas and I told him not even to pick the watch up for $200 oil job. What a crock! I'm sure his sons Nate and Kyle won't be joining the family business they probably can't stand this evil man

This is probably a dire emergency and they just neglected to leave any information on the front of…read morethe door or it's a family emergency and they should get a pass. However if it's neither of those things or anything reasonably close, this is probably the worst thing that a business could do to itself. I'll let the photos tell my story today while I locate an alternative location for my watch and battery services... Note: Most people don't even wear any watches that require any type of service like this. However I guess I'm an old-timer so I do. But it's amazing to me how a place like this could not stay open. Just a flat failure.

Consummate professionals with excellent customer service. You get the personable feel of the family…read morebusiness coupled with an acumen and level of quality that are second to none. I couldn't be happier with my experience here. They worked tirelessly with me to execute my vision and did it in a manner that far exceeded my expectations. Thank you Chapman's!

Wonderful little gift shop with the nicest clerks! I went there while visiting Detroit, from out of…read moretown.

Incredible experience! I tried to change the battery in my Shinola watch. I was able to do it --…read morebut I was also successful in dislodging all 3 of the watch hands from the face of the watch. I saw on the Stefano Watch Repair website that Mr. Stefano had previously built watches for Shinola. I dropped my watch off one afternoon, and it was ready in less than 24 hours -- for an amazingly low price! I highly recommend Stefano Watch Repair -- you can expect friendly, quality service in a clean and organized workshop at a great price!

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.