While no one wants to deal with getting rid of wildlife in your home, I am fortunate that I found…read moreSummit. I checked with several companies. However, immediately, I was impressed with Summit's fast, clear communications and ability to quickly conduct a survey. This gave me assurance that there was a plan to not only eliminate the squirrels but also to prevent more from returning. Communications throughout the whole process was always proactive, clear, and helpful! Their communications and customer service are a model for companies across industries. Summit stuck with us through a lengthy process (which was no fault of their own). After we caught a squirrel, we heard more noises. Jason worked with us with friendly persistence until the problem was solved by making several trips to isolate where the squirrel was. While I hope, we never have another wildlife problem, I would contact Summit again without hesitation.

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

Great service and the technician was superb. He took the time to explain the process and what the…read moredo. The follow up was timely and the same technician showed up which was super and I felt the continuity of the service was preserved. Good value and the offer a package deal. Well worth the call and they are veteran owned and operated. Best service requested. We had a rodent problem and the knew just how to isolate and identify the problem.

Mr. Murphy did a great job. Sprayed the upper floor of our home promptly and efficiently once I…read moretold him we were having a problem with spiders up there. Very courteous and extremely efficient in his work.

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.

We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

Great experience! Quick responses by text and call. Perfect communication at all steps of the…read moreprocess. We had some critter chewing through our attic into our home and Dustin at Virginia Wildlife Control talked us through likely culprits. He outlined a plan to remove this squirrel, repair the damage, and prevent further animals from entering, while being very transparent on pricing. All around highly recommend.

At the beginning of May, Dustin came out and did good preventative work, but couldn't remove a…read morestarling nest from my vents because it was a little too far back. He said he would come today, May 20th, to do a starling stopper and clear everything out. He also said he would contact me the evening beforehand to confirm a time. I contacted him May 16th to see if he could come earlier because I have bugs dropping out of the vent due to the starling nest: No response. I contacted him again on May 19th to be sure he was coming again the next day, because the situation is extremely bad: No response. It is the end of the day on May 20th, and he did not show up. He did not attempt to get back to me in anyway. I prepaid for a (small) portion of what should have been today's fix, and I now have a full blown bird mite infestation instead.

I contacted Xceptional to remove squirrels that were in my attic. They performed a thorough free…read moreinspection, clearly identified work to resolve issue, as well as optional additional work. Completed the agreed upon work in a single day, verified via pictures and video, and completed one scheduled follow up visit. Work was completed as expected and within the agreed upon price. Showed up every time as scheduled, and had zero problems contacting the office or the individual technicians when necessary. Tracking the work and making payments was easy using their online portal. One month in and no problems with the work completed or any further animal issues.

From the owner: With over 50 years of experience, our team is proud to provide our local communities with…read moretrustworthy, effective, year-round pest control services.

Tim and Carl did a great job with our bat exclusion project…read more Thorough inspection and explanation, and quick work on the job

Communication with these people is horrible. Other than the initial appointment, they don't show…read moreup when they're supposed to and I could never get any straight answers. They were intent on getting my credit card number on file and up selling me on a crawlspace without ever showing me where my crawlspace was compromised.

While Jacob is a nice man, however what he charged and what he did at my home there is a…read moredisconnect. Jacob arrived and the first thing he did was to use my bathroom for #2. Then proceeds to take a look for 5 minutes in my finished basement and does nothing in terms of patching or any other solution. Doesn't bother to look again at the exact spot the snake previously was. When asked if there are the possibilities for others was summarily dismissed. He chose not to inspect the upstairs for penetration points or the attic if other snakes would be present. We proceed outside, points out a very obvious hole between the brick and a joint for the deck. Then walks around points out the possibility of entering where wires from the AC unit run, but does nothing to address. Walks around and gets "distracted" by fruit trees 50 ft away from the house and says "yeah i get distracted easy" Then proceeds to tell me to patch the hole and to call him back if anything enters. All of this in under 20 min. Went with him based on yelp reviews but did not get anywhere near value for a inspection/setup fee.

I have had squirrels in my attic for over a year and tried different ways to get rid of them--high…read morefrequency sounds, peppermint scents, strobe lights, traps. None of these methods worked. I did trap a couple of squirrels but they would always come back. Jacob and his assistant came along and in a couple of weeks trapped all the squirrels and sealed a hole near the roof with pest block and sheet metal. Jacob also installed ridge guards on the ridge vents on the roof and put a cover on the dryer vent. Jacob is a nice guy, single-owner business and a subject matter expert. Check out his YouTube videos on removing wildlife from homes. Before hiring Jacob I worked with 2 other companies and both of them never went up on the roof and after hiring one of them they really did not get rid of the squirrels because of not properly identifying the entry hole. Jacob was also the only one that actually scaled the roof to check for entry and exit points. The other company reps/specialists just walked around and went up to the attic. It's peaceful now and I don't hear any more gnawing or scurrying sounds in the attic. I would highly recommend Jacob the Master Trapper for all your wildlife removal needs!

Have dealt with Scheduler, Supervisor, Inspectors, Technicians, and found them to be excellent at…read moreall these levels. Particularly must acknowledge Dave, Devin, Connor, and Mark. These men have been wonderful at keeping me informed of issues and responding to my calls and questions. They have been super polite, sensitive to my needs, efficient in their work, respectful of my time. Yes, there have been some corrections that needed to be made on their part. But even these have been well handled. Therefore, I highly recommend them. Are they expensive? Yes! But in this case, for me, the old adage of "You get what you pay for " is holding true. Zoila Ortega, R.N., Ph.D.

I have now interrupted 2 instances where they have prayed on the elderly leading them to believe…read morethey have a mice, rat and bat infestation. My aunt was told she had a huge infestation, when she did not, showed her pictures of her attic with mice feces and rat/bat droppings and pushed her by scare tatics of signing up for a $25k repair, I halted them and called my own pest control person and there was ABSOLUTELY NO sign of infestation!! 2nd instance a client of mine same tactic-they must be stopped, beware of this and run away!