I have been with Lakeview insurance Agency for more than 20 years and the experience has been…read morefantastic. Linda Richard's provides excellent customer service!

i have had good communication with my agent, Sandra Mangana, in terms of selecting the right level…read moreof coverage and obtaining competitive bids on auto, homeowners and umbrella coverage.

Formerly Insure one and it used to be located across the street on the Chicago side of Cicero…read moreAvenue. It was that time of the year where I had to renew my insurance. Lady here was kind, friendly and helpful. She made me feel welcome and treated me like a valued customer. Insurance prices aren't too bad but the service is great.

This location is the best I have been coming here for 18 years the staff is friendly and very…read morehelpful and they explain anything you want to know about the company I have referred friends here also when you drive with Northwest you drive with the best.

Great service. Being a loyal customer you get discounts on insurance and service is always quick…read more I'd recommend

I have been a client of the Curtis R. Monday State Farm insurance agency for over a decade and I…read morehave always been pleased with the level of service I have been provided. Lisa has provided great guidance and feedback when placing claims and asking questions regarding my insurance policies. Upon losing my mother, Curtis stepped in and walked me through the process of making a death claim, even though he was not my mother's insurance agent. Based on my experience, I would highly recommend the Curtis R.Monday State Farm insurance agency.

I have been with Jo Schneider with both home and auto..maybe 20 years. No claims on either my home…read moreor my 2020 Fit. Paid on time ALWAYS. The credit card I use tp pay got scammed and I emailed to please contact me....I thought since they were a busy agency that was a polite way to contact them. WAS I WRONG! In the mail today came a cancellation of my auto insurance!! This is after I paid more for homeowners insurance thru them than city property taxes. Yes, I called immediately and solved it but I guess they couldn't be bothered to contact me OR return my email. So much for loyalty . Looks like all these reviews are old...so here is one for 2026..when we need loyalty more than ever. I asked for an explanation and /or an apology...did I get one? NO! Am I to be a customer still..I don't think so..

Pretend that you really care. Address customer concerns. Simply returning calls. I was a loyal…read morecustomer for approximately 20 years, never filed a claim, always paid full payment at the beginning of each renewal cycle. Unfortunately a mistake was made by their office and it resulted in my losing a $500 discount, I called the office and tried to resolve the issue but was constantly told we are working on it. I realized the employees of the agency had no interest in helping instead were probably hoping I would get tired of calling and forget about the money. It was then as a business owner myself that I realized I should just speak directly with Joe Schneider, the agency owner and hopefully reach some sort of settlement. I spent the next 2 months writing and or calling the agency. Each time only requesting to speak with Mr. Schneider. I was told he wasn't in the office, and he would get back to me. He even sent several emails saying he realized his office made a mistake and he would call within the week. Each time he didn't call. After almost 3 months he finally called and apologized for the delay and acknowledging he could have done better. Unfortunately they were never able to compensate for the lost discount. I understand the process and I can understand the inability to reach a resolution but I cannot understand why an owner of a business would not at least call a loyal and respectful customer. Especially one who was frustrated by not, at least, being able to talk with the boss (owner) about this. I can accept the loss of the discount but I cannot accept the fact that the owner Joe Schneider wouldn't at least talk to me. Imagine if I had a real problem. I expect a certain minimum amount of customer service and I was very sorry to see that after being a good customer for 20 years. There are a lot of Allstate agencies I will transfer my account to another one. Hopefully they will appreciate their commission and provide at least a minimum of customer service. I would not recommend Joe Schneider agency at all. They are only to happy to write a policy but not willing to at least to pretend they care about the customer. Or provide a minimum of customer service such as returning phone calls in a timely manner.

I have had no negative experiences with State Farm Insurance or with working with Nikki, Allyssa or…read morejust recently with Kim my service agent contacts. Today I had called with questions regarding my policy and asked about certain changes. Kim researched my inquiry and called me with in the hour. I would definitely recommend her and her company & her team for their knowledge and experience in guiding me and explaining how the coverage I wanted adjusted would help for future issues, if they were to occur. KUDOS to you Kim, and thank you! Best Regards, Susan

The staff member provided what I needed right away. She was pleasant and efficient. She sent me a…read moretext cc of my current auto insurance coverage to use while renting a car.

This guy is TERRIBLE. Hard to get in touch with. Been with him for 10 years. Policy gets higher…read moreevery year- home and car with only small claims this whole time. When I needed to get a COI for a day,- tried to coordinate with this guys for almost 2 weeks, leaving email and voicemail- never heard from him.- NOT ENOUGH IN IT FOR HIM TO BOTHER, I suppose. Called another allstate broker in Chicago and she took care of everything for me within an hour. Allstate not a bad company over all- took my business elsewhere

Mark is very knowledgeable, reliable and helpful! Always there when I have policy related questions…read moreor need help filing a claim.. which was very recent. I already received my reimbursement check. I get a refund check every 6 months for being a safe driver too! To my knowledge, every insurance company targets a specific type of drivers.. you could pay a lot less like i do now (switched from State Farm). I contacted Mark 2 years ago for a quote when my ins premium at State Farm increase. It was very quick and easy so i immediately switched!

Mariam, Fowzi and team have been so wonderful to work with, especially through the pandemic. They…read morewent above and beyond to help me with my PPP loan application process when things didn't go smoothly, and I am incredibly grateful for all their efforts during such a stressful and uncertain time! In addition, Mariam reviewed my business financials and we made changes that have helped my small business grow. I can't say enough great things about this team. Yes, there are many companies can do your business and personal taxes, but the Ezzy team's advisory as proven to be invaluable for me and my business.

Greatest decision I ever made to work this company! They are so patient and are experts in the…read morefield! They have helped me save so much money by switching to them. I HIGHLY RECCOMEND YOU DONT GO ANYWHERE ELSE! They make life ezzy!