I have personally known Mike Yoakum for many years. As a woman, I can say, he has always treated…read moreme with nothing but respect. As a client the office has gone over and above many times. My late husband had Medicare supplemental policies through this agency. The agent came to our house, 20 miles away. Recently, my mortgage was sold and I received a notice from the new company saying I was out of compliance by not having hazard insurance. The notice is alarming, almost threatening, however, I knew all I needed to do was make a quick phone call to the agent and it would all be taken care of.

Mike Yoakum was overly friendly at first, and always tried to pretend that you were old pals…read morewhenever he talked to you. But after years of not listening when we called and raising our rates annually, and moving to a different city, and no longer needing the crazy wheelchair van rental insurace that only Western Reserve would even offer, we decided it was time to shop around. Mike accused my wife of being drunk when we finally chose another insurance company, verbally harassed her, lied about the policy, and tried to bully her into staying. He even had the gall to insinuate "If you're really a Christian you'd stay with us. We're a Christian company." We never once mentioned religion to him. I find that offensive to Christians and non Christians alike. Then he refused to cancel our policy stating that he only works for his clients which we aren't anymore. "We need you to have the agency send a signed cancel on both home and auto." Worst of all, I believe that he's an old school sexist who would never have said half of those things if he were talking to me instead of my wife. True colors shown, he comes off every bit as low as the classic sleezy used car salesman. Best off elsewhere.

Excellent costumer service!!! So on point with information delivery, loved the professionalism and…read morewarm service. Totally recommend !!

From the owner: My mission is to be the area's office of choice for insurance needs in both the American and…read moreHispanic cultures. We treat State Farm customers like family, we are efficient in our work methods, and be selfless in our giving toward improving our community, through referrals and sustainable systems our office takes pride in achieving our office goals. License #: OH-1009632

I want to start off by saying that in general, it's usually a nightmare to work with insurance…read morecompanies. I've had horrible experiences in the past, but since switching to Chris Champ every experience has been made so much easier. Just yesterday he was able to literally find me a solution within 48 hours for a sudden issue. He's always accessible by text, phone, email and is extremely quick with replying. I would highly recommend this company to everyone. Finally someone I feel I can trust and rely on especially when things are going bad!!!

From the owner: Our mission is to inform and protect due to the risks of life today; We protect families from the…read moreimpact caused by loss of life tomorrow; And we help prepare for a better quality of life in the future. License #: OH-61367, IN-319440, KY-DOI317447

Friendly service. She's able to compare prices at multiple companies to get the best product and…read morerates.

We have been with State Farm for over 30 years and very happy with the services they provide…read more They provide the knowledge and care for our family and we feel very confident with our future planning knowing State Farm is by our side.

Excellent customer service! Very knowledgeable agent and…read morestaff. Offers a variety of insurance and package bundles for savings. You are not just a number with the Pierce Brown agency - they take the time to get to know you and your needs. Highly recommend!