Great agency to work with! Competitive, knowledgeable and never pushy…read more Thanks Olivia!

Proactive and calls to review policies when they are renewing and to offer advice as your life…read morechanges

Mark has been so awesome helping us transition to State Farm from our former agency. He even…read moreoffered me more help and attentiveness than my erstwhile agency did as we were navigating a difficult situation with our daughter's car being involved in a hit and run. I would recommend anyone to get insurance help from Mark Miklautsch. He is personable, knowledgeable, honest, and very responsive. We are glad to be working with him and his team now... Ryan S.

Avoid this agent. My opinion is that he is not honest and doesn't keep his word. We tried to go…read moreto another state farm agent, but no other State Farm agent will talk to you long if you already have an agent with State Farm. Following my complaint today, he set up another appointment in almost 2 WEEKS. I doubt he shows, and why wait about 2 weeks to respond to an unhappy customer. From my mother who is a senior citizen: An employee from this State Farm office called the first of the week to say she wanted to come out and visit and go over the changes to my homeowners policy. I was elated that finally I was going to see and talk to a real live person. She called yesterday to say the owner told her it would be much easier to give me the info over the phone. The owner is the individual who made an appointment on two separate occasions in two different years to come and visit when I complained about never seeing anyone from the office and then having his secretary call me the day of the appointment and cancel. I told the girl who called yesterday that I was disappointed that she wouldn't be coming b/c it was really important to me to go over the info with someone face to face and a phone conversation wasn't acceptable when I've been a good customer for over 6 years, have always paid my premiums on time, and have never filed a claim. She suggested I visit their office. I told her I was the customer and I wasn't going to drive to her office when I needed answers. I mentioned the two previous cancellations I received when an agent made arrangements to come and visit only to receive a call from a staff member a few hours before they were to be at my home. I told her that clearly the distance between their office and my home was a problem and I therefore planned to find an agent/agency nearer my home.

Called to get a quote on my condo, car, and a house I had inherited. Spoke to a guy named Alex on a…read moreFri and he said he'd get back to me early the next week. I didn't hear back from him for over a week so I called again and asked for him, and they put me through to his voicemail. I left a msg asking for him to return my call and again, never heard back from him. Either they are doing so well that they don't need any new customers, or they are just terrible at customer service. If I could give zero stars, I would.

Great independent agency. I've kept my home and auto insurance with them more years than I can…read moreremember. They represent multiple reputable insurance companies and so have always provided good competitive quotes to me. I usually deal with Alex who provides prompt answers to my questions. Highly recommend.

There are other agents out there; if you want State Farm, you need not use this office. I started…read morewith Bonnie when she had this office, always had good service from her, but she retired. I just changed State Farm agents, because when I had an issue recently, I visited the office and from behind his three foot wall, Jeff spoke to me and my fiance rudely and condescendingly. Rather than inviting me to sit down to talk about my situation (issue in my basement) and my policy, he was dismissive and unhelpful. Just the fact that he kept me and the Hoff standing there while he was hiding behind his wall told me he didn't want to deal with me. He seemed angry with me that I hadn't sat down with him earlier to talk about my policies, and when I explained that I work a lot, he made some sort of comment about being available in the evening to meet with me. When I said I sometimes taught until 10pm, he seemed incredulous. So, at a moment when he could have been being helpful, he was scolding me for not having found time in my schedule to sit down with him - even though I had come in to renew my policies with one of his employees and had an extended conversation with her at this time (by the way, she's a wonderful, friendly person, and I think she knows her "boss" is not customer-friendly). I do not recommend this office.

We have had nothing but impeccable service from Jeff Mundy, and all of his support staff. Jeff has…read morebeen very accessible when we have questions about our policies, and returns phone calls promptly. We have always found Jeff to be nothing but friendly, and extremely knowledgeable about all the products and services his office has to offer. We were so impressed with Jeff that we changed all of our policies (auto, home, renter's, life insurance) over to State Farm, under his care. We are continually impressed by his excellent service.

I'd like to give Blake Jeffrey Leonard a huge shoutout for being so helpful to me and my friends…read more He's a great agent and was on top of his work!!

I love Mellisa and her staff. If she can find me a discount she does it without me even asking.read more

I have had home, auto, and umbrella coverage with Andy Crouch through CMS Insurance Agency, Inc…read more since 2007. Andy is an independent agent, and he's always been very friendly and helpful with any questions that I've had regarding my coverage. Insurance reviews are never an issue, and Andy is very good at making recommendations when appropriate -- including when changes are not needed. My coverage costs were better than I expected and the service is spectacular. I have recommended Andy to several people, and at least one switched to him.

Had a wonderful, professional experience with this agent. very knowledgeable and genuinely cared…read moreabout the results I was looking for for my car insurance needs. Her staff were efficient and timely in their tasks to get my policy going. Would recommend this office to anyone seeking insurance.

Greg was most helpful finding homeowner's insurance for me. He found me one that I can afford and…read morewill work with me by letting me pay monthly. It also has the coverage that I need. I am very satisfied and appreciative. I am happy to recommend.