Appreciated the installation and installers but was turned off by the sales approach.read more

No one ever called to check how satisfied we were with installation or any issues we had. Shower…read moredoors were installed wrong where we had to be in shower to turn on water and check temp etc, I had to make my own adjustment to doors and change handles etc after spending 13,000 plus. Also had to make cosmetic changes to trim work where it was done unprofessionally. There was no follow up at all. My own fault because their showroom was even unimpressive which should have been a red flag...

Gary & the team at LK&B are in a league of their own. In all of my projects, I have never had the…read morecare, communication, and craftsmanship that we have experienced with our kitchen remodel. From the moment I made contact with Gary, I knew that we would be in good hands. And my feelings never waivered. Our kitchen remodel is stunning, and truly exceeded our expectations. You know it is a great experience when your entire family is going miss seeing your contractor pop by the house. Thank you, Gary & the LKB team, for a stunning kitchen and a seamless process. It was truly a pleasure doing business with you. I only wish we would have found you sooner!

Recently Lemont Kitchen and Bath helped us remodel our kitchen. The solution is fantastic and their…read moreteam is pleasure to work with. Gary Lichlyter, our project manager and owner, was always available and ready to solve what ever issues came up. We always get compliments on the room and I don't know why we didn't remodel sooner ! Thanks LKB, now for the room addition !

Worked with Marc and the Granitex team to install 125 sq ft of quartz coutnertops across our…read morekitchen and baths. Marc provided excellent communication and the Granitex team were incredibly efficient during the demo and installation. Couldn't be happier with the end product that was delivered, along with the outstanding level of customer service that Cabinets 4 U, Inc provides. Highly recommended team to work with if you're looking for positive results, competitive pricing, and high quality products. Looking forward to our next projects!

We ordered custom build cabinets for our family room through Cabinets 4 U. Response time was quick…read more Mike was detailed and very personable. Plus, we were provided a very reasonable estimate. The cabinets took a bit of time to come in but very comparable to other places during these covid times, so it is not related to this business. Mike and his team triple checked that the room measurements were correct before ordering our cabinets which was greatly appreciated! They came over in person to measure. When we did not have enough trim pieces, they ordered more for us and hand-delivered them! We are so happy we chose Cabinets 4 U for our custom cabinets.

We had a so-so experience working with Sterling on a new solid surface double vanity top for our…read morebathroom. The showroom offered an array of setups and samples to choose from, and we had a shorter turnaround on the completion and delivery of our top than anticipated. Things started heading south once we opened up the top and prepped it for install. Despite allowing the top to lay flat for a week to settle, it showed a significant bow on the underside of the middle of the top, a very noticeable warp that could be seen in the backsplash and along the front edge of the counter. We had it installed to see if allowing it to settle further would help, but nothing changed. We then spent several weeks going back and forth with Sterling (and their parent company Americraft) who insisted that the issue must be with the cabinet (which was level) or the wall (which was square). They agreed to make it right with a new top, but initially refused to help cover the install fee which originally cost us $800. Once we agreed they wouldn't have considered replacement without knowing we tried to install it in the first place, they said they would send someone out to install as well. Sterling outsources the manufacture of their tops to Carstin Kitchen & Bath in Arthur, IL and they clearly have an issue with their molds. Even the Americraft installers were taken aback by the noticeable bow in our original top and noticed a minor bowing in the second replacement top. In the end, we got a top that sits level and looks nice in our bathroom, but it was an unnecessarily exhaustive process to get there. I wouldn't recommend working with Sterling unless they commit to working with a different manufacturer.

Home Owners & Interior Designers Sterling Studio is Top Notch to bring your clients to and shop for…read moreKitchen, Bath, Basement cabinetry, flooring, countertops & hardware! They also do Excellent Residential Remodeling! The Staff is Friendly, Knowledgeable and Easy to Work with, all the way 5 Stars!!

Beware of this most unprofessional, dreadful service company. I decided to cancel my order,…read morereceived a phone call from the company about why I was cancelling, told them I had just read some very poor reviews, and this is the email I received from them. " Your order has been cancelled. You are wasting our time. DO NOT ENTER OUR WEBSITE AGAIN. Chef Depot .com " The aggressive email was unprofessional on its own, but at the time of the phone call and their follow-up email, there was no attempt by them to apologize about the poor reviews online, nor to try and keep my business as a 1st time concerned customer, nor any other gesture to protect their reputation and alleviate my concerns. Their deplorable email back to me simply confirmed my original decision to cancel the order after having read poor reviews, and that they are not a company with whom one should engage in any way. There are other fantastic competitor companies out there who have terrific selections equal to or better than this firm, and know how to run a business and how to handle customer concerns without resorting to bullying or demanding a customer never visit their website again. Surreal encounter.

I ordered a Waring Blender and was shipped "Edibles", which was not my order. They told us to…read moreenjoy the Edibles, but they will find the blender that was shipped to Maryland. It finally came, missing the blade, the rubber ring, and owner's manual. I shipped the unusable blender back to then requesting a full refund on a botched order and was given a partial refund since the $100 refund was "more than generous on our side". They made me pay dearly for their double mistakes. NEVER will I use this site again because of poor customer service, charging me for their stupid mistakes, and telling me they were "more than generous" in a partial refund when it was their mistake all along. Buyer's beware!!! I wish I would have read alllllll of the reviews first before purchasing and dealing with this company. It is a horrible experience when things go wrong with this company. Never again.

I reached out for a quote on a bathroom remodel and was immediately told they don't do "labor only"…read morejobs, which is fine -- not every company does. However, the representative (Lexis) was incredibly dismissive once I mentioned that I had already selected quality materials from Lowe's. Instead of offering alternatives or explaining their pricing structure, she claimed "Lowe's uses a lower grade of material than we do" -- an inaccurate and unnecessary statement. I had already reviewed the specs and warranties of my chosen products, which are industry standard. I was only looking for skilled installation, not a sales pitch. The interaction came across as condescending and unprofessional, especially for a company advertising itself as customer-focused. If you're a homeowner who has done your own research and simply needs experienced labor -- save your time and look elsewhere.

Prime Baths replaced an old fiberglass shower with new custom-made panels and plumbing. We had…read moreseveral product options from which to choose. Bryce and Fernando worked very hard on the demo and install and the resulting product, finished in one day, looks great. Everyone from the company was pleasant and polite to work with, from sales to Morena on the phones, to Bryce and Fernando. The price was somewhat high, but ultimately we are pleased with the product.

Best crew ever for my new kitchen and bathroom! Kim was extremely helpful when it came to designing…read moremy kitchen and bathroom. They had so many samples and options to choose from, which were also amazingly priced. I had a budget and they were able to keep me under it while I still got everything I wanted! Couldn't have asked for a better company to make my new kitchen and bathroom dreams come true!

Mario and his team redid our small condo kitchen this past summer. They were communicative,…read moreprofessional and did a wonderful job! Kim helped us pick out the right finishes and were flexible and accommodating as we made changes along the way. During work the team was mindful of keeping the space as clean as possible and completed everything on schedule. We shopped around for the best price and quality for a while before settling on Kitchen Bath & Beyond-- they were definitely the right choice! We would most definitely recommend and would use them again for future work.

Couldn't have been more happy with Bart and Agnes. Professional, thoughtful, thorough and quality…read morewas amazing. Would 1000% recommend Granite Design. Helpful in laying out countertops on slabs and sourcing from multiple vendors to help find the best price and quality.

My husband and I have now used Granite Design of Midwest twice and each time we have been very…read morepleased. Everyone involved with our two countertops, one in our basement bar area and now most recently in our kitchen have been professional, courteous, and helpful. The end result is having an absolutely beautiful countertop. We couldn't be happier and we highly recommend Bart and his crew. Thanks for helping to make our kitchen gorgeous. Beverly and Alan Rich

Met with Meg and she was very knowledgeable, and was able to provide ideas and costs quickly. The…read moreMokena showroom is gorgeous also.

We recently sought the advice of Kelsey at Wood Street Cabinet regarding resurfacing our kitchen…read morecabinets and designing and building a new buffet. She visited our home and truly got a sense of our style and taste. She answered every single question and her design and advice regarding the new buffet, color choices and hardware were so appreciated and contributed to our LOVE of the finished result. The measuring and installation teams (Dennis, Colin, Matt) were absolutely great to work with. I would confidently recommend Wood Street Cabinet.

They have what I need when I need it. They also have hoodies and groceries and anything else I can…read morethink of. For some reason I can't put my finger on, I like them better than then the other big box stores.

Purchased Mulch and could not get anyone to load it in my vehicle. Had to call back into the store…read moretwice and still waiting. Talked to manager he said someone was coming but still no luck! This is why Menards may have better prices than Home Depot however, Home Depot has better customer support and service. Had to walk back into the store and requested a refund! Unbelievable!!!