Great place for unique and custom jewelry. Monique updated…read moremy rings to like new! I would recommend her for unique jewelry.

Monique is a terrific jeweler and person! She is very honest, and knowledgeable. They have a great…read moreselection of diamonds, jewelry, etc. Her pricing is very fair! We traded a necklace in, and purchased a beautiful ring with our sons' birthstones...

My Fiance bought me an Engagement Ring from a different Jewelry store & the band is full of…read moreDiamonds but the center stone was a CZ which I knew that when it was purchased. Knowing that we were gonna have to set a 1.00 CT Diamond for it. We went to the Jewelry Exchange in Eagan, MN on March 25 2021 for my Birthday & Joseph the store manager was unbelievably knowledgeable, honest & made sure this was the Diamond I wanted even after it was set in my ring! I recommend this place to everyone & Joseph being your salesman. I've already referred a friend to Joseph at the Jewelry Exchange Eagan, MN! Shannon M. Goettsche

My friend wanted to look at engagement rings and the selection here was pretty small. There were…read morenot many rings on display to look at. The staff was friendly but passive, and were not very helpful in making recommendations and guiding my friend in this process. If you know exactly what you want this would be a great spot to get a custom ring made.

I purchased a platinum pendant and chain from another jeweler, but later wanted a longer,…read moreadjustable chain. The original jeweler searched cross-country without a solution. New Guild got it done and much faster than expected. After a frustrating experience with the first jeweler, every step of the process at New Guild was a welcome pleasure.

They refurbished my wife's grandma's wedding ring and it blew me away! They set a new stone,…read morerepaired some parts, polished it up and I was so surprised by the result. They turned an old vintage ring into a modern masterpiece. It was more work than originally planned and when I offered to pay more than the original quote they refused. I will definitely go to them again if I ever need custom jewelry.

Wonderful family owned store. They always go the extra mile. Also, they have a rescue dog in the…read morestore that is a bit afraid of people but I love her so much. She lives for treats.

While on vacation we found this custom jewelry store family owned. We purchased a a nice necklace…read moreand two charms. The prices were great we'll be back next trip.

my boyfriend recently bought me the most beautiful bracelet from here for my birthday! he talked…read moreabout how amazing the staff was and how kind they treated him while working with him to choose a piece! they also gift wrapped the jewelry box for him- it was an absolutely amazing gift!

This business tried to swap out my sapphire without telling me when I brought my ring in to be…read moreresized. I noticed immediately when I went to pick up my ring that it wasn't my stone. They did not notify me that the stone was missing and when I asked, they couldn't tell me how it got lost. I've tried for two months to get a proper replacement for it, and they refuse to replace it with the same quality sapphire. In addition, they damaged my gold band at a cost of $295 to repair. Van Guilder's is dishonest, has terrible customer service and are not reputable. Avoid this jewelry store like the plague!

I had an awesome experience here just walking in off the street. I had just purchased a new Citizen…read morewatch and it was too tight - Sarah immediately made me feel at home and took my new watch in the back to add a link back in for me. Mind you, this jeweler does not even offer Citizen watches. They didn't make me feel "less than", and they were extremely friendly and helpful. Sarah even let me try on a $5,000 Breitling while I waiting for my watch to be adjusted. The icing on the cake was when I asked how much I owed them, and she refused payment and said it was on the house. Incredible service, and I will be going to R.F Moeller once a Breitling is finally within the realm of possibility for me :)

i've had excellent experiences here! obviously everything is BEAUTIFUL and the staff is extremely…read moreknowledgeable. i brought in a ring for a gem ID and repair as well as another ring for repair. my heirlooms were in fantastic hands quite pricey, but that is to be expected considering their quality and expertise. AND you get a ring pop on the way out (in case you didn't find one already)!!!

I cannot say enough good things about Artelle and the wonderful Stuart and Ellie who own and…read moreoperate it. The short version: amazing customer service, very personable, expert craftmanship with difficult requests with platinum jewelry, all done in a super fast turn around time (like less than two weeks for modifying and making major fixes to four rings). Long version: I came into their shop with a laundry list of repairs and modifications to do to a number of rings, including two platinum rings and a VERY old family ring. Ellie is an absolute dear and even talking to her for a couple minutes makes it feel like you're talking to an old friend. She is so empathetic and sweet. Really just a darling and it's a joy to talk to her every time. Stuart is clearly an expert in his craft. Sometimes you can just tell when someone has really honed their skills in a particular area, not by telling you how experienced they are, but by simply demonstrating deft expertise and earned confidence; that's Stuart. He was so precise in looking over my rings and identifying the problems that I would have never known were there (basically all the accent stones on my engagement ring were loose in addition to one that had fallen out). He was able to explain the sort of work that needed to be done to my ring and explain why in clear terms that made me feel very comfortable and confident that he was really going to take care of my ring. He is not shy about telling you if something is poorly made or not structurally sound lol But I appreciated the candor because I knew the ring would be better off after his work. One of the items on my list was modifying my platinum wedding band that I had gotten made custom through another company and wasn't terribly happy with it. We discussed what a custom design process through Artelle would look like and I know that when I eventually get a new band made that fits my original vision better than what I got, that he will be able to make it happen. In just a couple minutes of discussing the ideas I had and what I wanted, it was clear that he could see the vision I had and would be able to make that a reality. But until such a time as I can commission that, he was able to make some modifications to my existing wedding band to help the design flow better and be more comfortable. I had thought it was a long shot to ask for the sort of modifications I did to the band but he made it work and it looks sooo much better now. One thing that gave me great confidence in Artelle is Stuart and Ellie were clearly not trying to upsell me on services or trying to get money out of me. I had also brought in an older gold ring with a center peridot that has basically never been maintained (old family ring). When talking about trying to clean and polish the ring, reshape, etc Stuart was pretty clear that it would cost more to try to polish the stone than buying a whole new center stone would cost because of its fragile nature. He had said that it could be done, but that it was expensive and probably not worth it outside of sentimental reasons. I was very appreciative that they didn't just say a simple "Sure, we can do that" and quote me the price without explaining the process of what would have had to be done. I tend to trust places that are honest in saying a service that would make them money is not worth the expense to me, the customer. Finally, I had another very old family ring that had never been maintained. As he was examining it, he was able to give me information about the ring that I never knew, like the rough age of the center diamond and the likely time period the ring was made due some details he spotted while examining it that clued towards very old crafting methods. So that was super cool. He touched up the worn-down setting and polished everything up so it looks unrecognizable now after 50+ years of tarnish and daily wear to suddenly glowing and looking new again. It meant a lot that he treated this ring with the utmost care and had warned me of its fragility as well after constant wear without ever having gotten maintenance. I wish I had taken pictures of the ring before I brought it in because it's quite the transformation! So overall, 11/10 would recommend.

I had matching rings made for my daughter and me a few years ago from silverware I had which Stuart…read moremelted down. We collaborated on the design process. We are absolutely in love with these rings. Stuart and Ellie are so talented and professional. I highly recommend Artelle.

I needed the battery replaced in my Swiss watch. I have no idea what tool they used to try to get…read morethe back off, but there were deep scratches. Within two days of wearing it I had water condensation on the inside of my watch and it no longer worked. It should have been an easy battery replacement. Many other jewelers have managed this task before. No attempts to ameliorate or replace were made.

I bought a fabulous Citizen watch from this place a couple years ago and still love it! I received…read moregreat service and there was no pressure to purchase. I looked at some watches on my first visit and told them I needed more time to think about it. I went back soon after and purchased the watch on my second visit and received a nice discount since I worked in the building; I got a really great deal! Even though I no longer work in the building, I would still go back since the employees now know me and they have really nice jewelry there.