I brought in a $500 pair of shoes to get the strap altered. The man working made a lot of snarky…read morecomments. Some of the comments being "Do you understand how physics works." And " there's no point to alter the strap because your foot will slide." When I handed over the shoe, they were still strapped together. I had offered to help him undo the strap, and he decided to look at me and go "What" with a rude demeanor. He then punched a hole into the strap, not listening to where I wanted. When he handed it back to me to try it on for sizing. I realized that it wouldn't slide anymore because he ripped the inside of the strap. I handed it back to him so he could fix it and instead he decided to cut it more and add another hole. The right shoe now has more holes than the left. When me and my mom were talking he kept saying that the right shoe would need another hole and decided to just punch it in without my knowledge. I didn't think he would do something without my okay, but that was furthest from the truth. He not only didn't apologize for the damages he caused. The whole time that I was in there he seemed very inconvenienced and it felt very rushed. I could tell he just wanted to do it as fast as possible so we would leave him alone. He could have told us that he didn't have time and to either make an appointment or come back later. I am happy I wasn't charged, but he caused damages that I will never be able to fix without having to redo the whole strap. I wouldn't be able to buy this shoe again because they no longer make them. Although the damage may be small to the inside it was more the fact he wasn't kind from the beginning and I never got an apology from his mistakes. I understand that he has done this for a long time and knows what he is talking about however he took what I said and completely disregarded it and chose to do whatever he wanted.

Service with a smile! my husband has been using the cobbler in Danvers Square for years... After a…read morevery recent interaction where the cobbler not only jacked up his prices but also got verbally argumentative with my husband... We were at a loss. I found this place and great yelp reviews only confirmed my decision. They were spot on. Fair pricing, fast service, incredibly friendly and honest so happy to have found them and support a local business doing it right!

I brought my 2 iPad to swap screen and the one with the good screen got broke on the process…read more.. didn't consider giving or offer a deal to get a new screen still charging same price. those tech just want to ripe your pocket, bad costumer service. Didn't care of broking my screen to charge 2 or not get it fix. Did not accomplish what was need it even when was told if you were not able to do it don't do it.

Garrett was great!! Water in charging port. Fixed in an hour. He explained the process well and…read morewas incredibly courteous and professional. Ty!!

perfect fitting Very…read moreprofessional and on time. Highly recommend for an and all alterations

Owner is very friendly and polite. I had a pair of jeans repaired and the work was flawless as she…read moredefinitely takes pride in her work. Also had them back in a few days vs several weeks comoared to other places. Highly recommend!

Josh at Dogtown Restoration restored our 30+ year Pennsylvania House highboy drawers back to like…read morenew condition. I was absolutely astonished at the level of restoration, but even more impressed with Josh's professionalism and easy to work with attitude. Highly recommend Dogtown. We will be back!

Josh just finished re-finishing our kitchen cherry countertops, and I am beyond impressed. He is…read moresuch an intelligent hard-working and knowledgeable artist. We couldn't be happier with his work, or recommend him highly enough. The Northshore is lucky to have him and I will sing his praises to all I know. JDM

Fantastic experience across the board! From the initial phone call, I felt like my concerns were…read moreheard and I never felt pressured into any sort of upsell. Then Mike came out and did a great job with the service - super friendly, super helpful, and took care of any questions I had. A few weeks after we got our initial service, I called Jeff with some questions and he was more than happy to help. I felt cared for as a customer and a person, and I didn't feel like I was someone they wanted to just try and extract money from. Now, a month later, our mouse problem is so much better! And we feel confident that if we have any problems again, we'll give Advantage a call immediately!

Love these guys! We use them for summer ant spraying on an as-needed basis, and just recently had…read morethem come out for a thorough mouse-proofing. We didn't want to use rodenticide, so they were just fine foaming and screening in all of the potential mouse entry spots in our basement and lower level. As a bonus, they also noticed a cracked, leaky faucet that likely would've escaped my eye until it was far too late. Highly recommended!

We've had Joe work on our bathroom, our 2 kids's bathrooms and kitchens. We are all very pleased…read morewith Joe's outstanding work. His quotes are always spot on and he is very friendly and a joy to work with. We recommend Joe to all our friends and neighbors. Joe is very proud of his work and we understand why. A+++++

From the owner: Our professionals have 25+ years of experience and take pride in delivering the best results for…read moreyour home improvement project. We specialize in Bathroom & Kitchen Remodeling.

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

Although communication presented some uncertainty, the work done refinishing our living and dining…read moreroom floors (including replacing some stained portions of wood) was industrious, careful, and came out beautifully. Tao was able to arrange to begin quite soon after he came to provide the estimate. We needed furniture moved to tight quarters, and for this he recommended a mover he knows (minimum moving fee = 3 hours per visit) who pulled it off within an hour, which required some creativity.

I ordered kitchen cabinets and matching bookcases/lower cabinets for family room. The delivery date…read morewas first week in November 2019. A number of cabinets were defective. Grands Banks arranged for replacements. Several of the replacements were defective. Grand Banks fought with their supplier until all the components were acceptable. It took 6 months. They graciously helped with some of the extra cost with repeated defective pieces

The best place around for building products. Anything from the basics to completely customized,…read morethis is the place to go. Incredibly knowledgeable staff and always a pleasure to deal with. If looking for the best that Cape Ann has to offer, look no further