I have used Integrity Auto 3 times in the last year and half. Todd and his staff are totally…read moreprofessional and courteous. Their work is excellent, fairly priced, and completed in a timely manner. I will always choose them for future needs!

I have had all my cars serviced at Integrity. They have always provided excellent work at…read morereasonable prices. I highly recommend them.

Great work and service! I brought my C6 Corvette in to get new rims installed but forgot to have my…read morenew lug nuts put on. I came back the next day, and the manager sent someone out right away to help install them. Great customer service and a really helpful team! Only thing I would complain about is the pricing and no military discount on specific services.

Fred's Tire Discounters…read more If you are a woman beware. I would strongly advise not doing business with Tire Discounters (formally known as Fred's tires). This used to be the only place I would use but always would have my Dad take my vehicle. I called to make an appointment to see why my air conditioner was not working. I called a few days prior and was quoted $280. On the day of my appointment the 4th of April, I had made to have my air conditioner checked due to it not cooling. I arrived on the 4th and the man explained that they would only charge me for the Freon that needed to be added. After they took my truck back. They advised me that my hoses and everything was good and the Freon was good but my compressor had went out. I asked them how much that would be. They told me they would not be able to fix it that day even though the appointment was at 9 AM that morning. They quoted $1300 for the compressor and having to charge the system again. So once I went inside the office, I found how they had charged me for draining my lines and charging a system of $400 prior to checking my compressor. After talking they agreed that was not right and they were going to refund my money. After giving the run around for 3 days and the refund was not returned to my card, I sent my Dad up there to handle it. They told him it would be returned by April 11th and if not to come back up there. On April 13th he went back up there and was told by Kim to give it until April 25th, they were either going to refund back to the card or send a check in the mail by April 25th. When I didn't receive either one my Dad went back up there on April 27th and was told by Kim that they were not going to refund the money. It took them 3 weeks to give me the run around and then refuse to refund my money. I advise you to find somewhere else to do business. Here is a voicemail from Kim saying that I was going to get a refund.

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

My daughter's Audi battery was dying a slow death. I had it tested elsewhere but knew that Audi…read morecomputer would not allow just a quick switch out. I called Whitt's on a Tuesday, he ordered the battery, had an appointment for Friday, he kept me updated along the way, and she drove home a couple hours later. So, old fashioned great service!!

I brought my vehicle in to Whitt's Auto Service Center for an A/C issue and was quoted $1,300 for a…read morecompressor replacement. I agreed to the repair based on how the service is described on their website, which states that compressor replacements are typically performed using a kit that includes the compressor, accumulator (drier), and any needed expansion components. After the compressor was installed, the system did not operate correctly. The pressure readings indicated a restriction in the system. During the repair, the accumulator/drier and expansion valve were not replaced. When I raised this concern, I was informed that replacing those components was not part of the original scope of work and was quoted an additional $1,400 to complete those repairs. From my understanding, those components are commonly addressed as part of a complete A/C repair and are also referenced in the service description on the shop's website. Throughout the discussion, I made it clear that I was not trying to avoid paying for the work performed, but rather wanted the repair completed in a way that would result in a properly functioning system. At times, it was difficult to fully communicate my concerns, and there was some disagreement regarding the information I was referencing. I clarified that my understanding was based on the shop's own website. Ultimately, we were unable to come to an agreement on how to proceed. The shop removed the newly installed compressor, reinstalled my original unit, and returned the vehicle to me at no charge. I do appreciate that I was not billed and that the shop was willing to reverse the work. However, the A/C system remains unresolved, and there was a disconnect between how the compressor replacement service is described and what was performed in my case.

Bought new headlights from a store thinking I could put it in myself. Realized it was way beyond my…read moreskill level for my car's model, and every other place refused to service me unless i bought overpriced bulbs from them. These guys agreed to help me out without hesitation, super friendly, short wait, and below the quoted price. I'd gladly go back

they were super helpful with my diagnostic issue!! They also did not make me wait at all!! I will…read moredefinitely be back!!!

Super fast service, great communication, competitive pricing. Nothing not to like, the guys at PTAP…read moredo great work. Highly recommend.

The crew at PTAP is amazing. After being told by a stealership that I needed 4 tires, PTAP…read moreconfirmed only 2 needed replaced , and the cost per tire was much lower. These guys are trustworthy and do quality work! Plan to take all my business there.

Got a flat fixed and on the road again in no time. Great service and quality work. Good value for…read morethe prompt service on a lat afternoon mishap

Once again, the folks at Franklin showed why they have such loyal customers, including me. I showed…read moreup at the end of the day with a dead battery. They were very busy. It would have been easy to tell me they were full and that I'd need to come back tomorrow. Instead, David listened to my story, took the keys and went to check it out. The battery tested fine, of course. He could have left it at that and sent me on my way. Instead, he looked around the battery and noticed what seemed to be a loose connection. As he thought about it, he noticed the battery was a bit askew. He came back in to tell me what was wrong and that he had ordered the replacement part to secure the battery and fix the connection. 20 minutes later, he handed me my keys, refusing to charge me a dime, and told me to have a good day. As I stood there incredulously, he said he thought they should have noticed it at my last visit, 2 months ago. Of course they should not have. It probably wasn't loose then. However, it is self effacing, compassionate and detailed service that sets Franklin apart from most businesses. It is why I tell everyone about them. In the end, it is why I keep going back.

They did a great job, and did it in a timely manner. I would highly recommend them !!read more

I have had several vehicles serviced by these guys! I always receive awesome customer service!…read moreKevin and Chris always go out of their way to make sure that we are happy and satisfied with the service we receive. top notch repair facility with a great staff!