I couldn't have been any happier than when Michelle cut and permed my hair. She did exactly what I…read moreasked for and it was quality work. The Best!

From the moment I walked into the cozy studio on Monroe Ave, the vibe was luxurious yet welcoming…read more Michelle took the time to listen to my vision, suggested tweaks based on my face shape and dress style, and made the whole process fun and stress-free. She even arrived early on the wedding morning to set up and keep things running smoothly for me and my bridesmaids. The attention to detail is unmatched; it's clear why she's Rochester's go-to for bridal hair.

I remember when she and my friend worked together and she did my blowout for a wedding it was…read moreabsolutely flawless. Now she and her friend Mackenzie now have their own spot. She does fabulous work, cuts, color and if you really want to see the real talent of a stylist have them do a blow out. Elena is lovely, friendly and professional. It's easy to schedule appointments online or message her/call if you have questions. She's in a strip mall area that has a lot of parking. Pay her a visit you will not be disappointed.

Taylor is knowledgeable and strives to help each client meet their goals. She continues to stay up…read moreto date with products, methods, and styles by perusing continuing education opportunities. Her space is clean and inviting. I highly recommend her, you will not be disappointed!

I've been coming to Taylor for years now! She's so sweet and professional. She puts so much care…read moreinto what she does and her skills are magical! I'm a lifer for sure. Going to Taylor doesn't even feel like an appointment it's a friendship and I look forward to it every time!!! Once she does your hair you'll never trust anyone else

Ok, I was here to see Quang for my nails, yes a manicure dear readers. As someone who has lived…read morehere in Rochester for two years I've only gone to two other places one place it was one time & I never went back & the other place I've been going to for the two years I've been here. I'm very particular about my nails. But...I think things have changed. Here is the deal you cannot just walk in, it's like a secret society in a sense. Someone needs to tell you about him they give you his card or information you can call or text him for an appointment. His time like your time is valuable so be prompt it's good for you and good for him. Also it is CASH ONLY... now when you go to this location to give you an idea where he is it's the strip mall area that has Thai Mii Up. Plenty of parking so no qualms. When you get into the salon, it's a big airy place, they have places to sit and etc. I was greeted by the staff and told them I was here to see Quang. He has his own space, he does manicures and pedicures. You can do gel manicures, a regular one, get acrylics and etc. He uses Gelish for the gel manicures along with another companies polishes. He's tidy and precise with his work. His space is tidy as well. It's obvious he enjoys what he does and has loyalty from his clients. (Cause I had to wait for an appointment no joke!) So, here's the deal.. I have my own natural nails, with that; with nails being done, abuse of them and medication give you weak nails. My issue also I have acrylic over one nail due to an accident awhile back and the nail either grows back on its own or when it splits it splits. Now he was honest with me no hard core push or anything but in his professional opinion it was time to do something for a bit to give my nails some strength (yes I take vitamins and etc) so I have a acrylic on my thumbnail I now have them on all my nails. Listen I've never done it before.. to be completely honest; from what I know from other people it is not a inexpensive undertaking. Well... it was very reasonable and anyone who gets gel manicure's you know how much that is between $25-40 on natural nails.. now I got the acrylics and a gel manicure, if I got a regular old school manicure w: acrylics it would have been less. So for this visit it was $20 more than I would pay for my just gel manicure, in this case I got everything done and when I come in next time it's priced accordingly. Now dear reader I can't give you a "price list" since it would depend on what you get but to give you an example price wise between $25-50+ depending on what you are doing. He is seriously precise and does something different when he takes off the gel manicure that I think is easier on your nails. Now he does your nails beautifully, gives you cuticle oil, rubs it in.. checks over it all. Tells you gently not to pick at your nails, use hand cream & etc. Than when your done you can make another appointment while you are there than you go on with your day. While he was finishing his next client was waiting. So, in closing I made another appointment, I now have new nails!! So to be honest go to him if you have acrylic or natural nails. He has a relaxed demeanor and he's an absolute master in his field. He's worth it! Bravo. Go!

I've been going to Kelly for years. I am always happy with how my hair turns out! And I've tried…read moresome different things over the years! She's knowledgeable and up on current trends and listens to what I want.

Not a good experience. I am in my 70's and an artist so I came in my work clothes. I won't want to…read morego into the specifics that were unpleasant but basically I felt marginalized.

My brows look absolutely fabulous, there is no question about that…read more However, if anyone is Covid cautious, they may be uncomfortable at Brow Diva. Although the sign in the lobby states that everyone is welcome- masked or not, vaccinated or not.... I was asked to remove my mask and told to open my eyes and notice that no one else was wearing a mask.

If I could give zero stars, I would. I booked what I thought was a simple blowout for a wedding,…read moreand somehow this salon turned it into a masterclass in how not to treat a customer. I showed up ready for my appointment, only to be told I "missed it" -- and instead of an ounce of flexibility, compassion, or basic customer service, they hit me with a $54 charge for absolutely nothing. Let me get this straight: I didn't receive a service, didn't sit in a chair, didn't even get a squirt of shampoo -- but they still charged me as if I had? What a brilliant business model. Take people's money, offer zero solutions, and call it "policy." The level of smug indifference was actually impressive. No effort to help, no reschedule, just a robotic "that's our policy" repeated like a script. It's wild that a business so obsessed with "no-shows" seems to have no problem no-showing on basic decency. I hope the $54 was worth it -- because that's the last dime this place will ever see from me. If you value customer service, honesty, or common sense, take your business anywhere else.

I had a truly great experience with Olivia at Blowout Studio today. She was so nice and friendly…read moreand did an AMAZING job on my hair. She did a great job making sure she knew what I wanted and delivering it. Plus it was easy to book online. I will absolutely be back!!!!

Hmmm~ Where to start... So when I first started going here I was so overwhelmingly blown away by…read morehow amazing Tessa was & not only w/ her knowledge, but, w/ her natural abilities & willingness to listen/take time/really make sure her client was pleased. I've always been satisfied, and, am the first to admit I can be fussy; I mean, who really isn't when it comes to looking nice?! I've always felt welcomed & heard. Tammy is as amazing & surely the apple doesn't fall far from the tree. I would rave to everyone & anyone who I spoke w/ about how great they are. Fast forward & my latest experience really has me bummed out. I couldn't get in b/c getting an appt. is very difficult w/ the schedule lately & especially if you prefer your normal stylist. I felt comfortable enough to try someone new & trusted that I would be just as pleased. No offense b/c this person is super kind/nice & nothing personal, but, I surely wish that the professionals would have walked me through a bit more w/ how my grays would react adversely to the bleach highlights. My hair is soo super dry now & my nice & normally long layers are super choppy & unruly & are driving me nuts. I loved that Tessa was so conservative w/ her charging me & she's always charged me the very same amount. It's been nice for sure. I was charged much more (I respect the fact that most likely due to the dumb highlights I thought I would be pleased w/), but, still NOT happy that I spent so much to now be so unhappy & stuck w/ a dried head of choppy layers that aren't falling smooth & as sweet as they used to. Again, yes, fussy, but, when we go to a salon & especially one we've gone to many, many times b4 I would surely hope to be happy enough w/ the hairstyle/services at least until the next time. Not so. I'm bummed.:((((( ***Update*** Not quite sure how to update, but had to b/c let me tell you Tammy the owner is the bomb. She's amazing & quickly got back to me. She has provided me some products to help & did so ever so quickly. I've revised my review b/c she has reached out to me w/ kindness & I appreciate that.

I have been a client of BANGZ! salon for over 20 years. From a precision bob, a sassy pixie,…read moreextensions, and every color from funky platinum blonde to smudge rooted softness to dark and mysterious, Tammy and Tess have made me look and feel amazing. I alway say, "It's a NYC salon in Penfield..all the talent and craft with zero attitude!" and its taken me so long to write a review because selfishly , I don't want them to get busier than they are! The stylists at BANGZ! are all lovely, accommodating, and never have a one-size-fits-all approach, treating each of us like the individual Queens we are. Their work makes me feel like on every. single. time.

Can not say enough amazing things about the work my hairstylist Lenzie does on my hair. As someone…read morewho moved here from another city, it took me three years to find someone I could trust. Having naturally curly, thick hair it is hard to find someone who knows how to cut it right and not look uneven. Not only am I her client my wife is too and we would not have it any other way. Lenzie is kind, funny and helpful and offers suggestions when I am looking to try something new. She also handles my hair dye and root coverage. I highly recommend you check her out! I have included pictures to show off her work!

First time here a received a gift card. Easy to book appointment online. Even though I had a gift…read morecard I still had to reserve my appt by keeping a credit card on file. Arrived 15 mins early and walked into bouquet that sells products and clothes. I was escorted to a set of chairs to wait for my time. I was seated in a high traffic area that everyone walks by. I waited 20 mins in the chair. Was not offered anything to drink. Another lady came in and the tech said let me get you a glass of wine. No one even acknowledged that the tech was running late. Upon entering the pedicure/nail area I noticed it was a very loud environment. For $60 for a pedicure I expected more. Asena was friendly but you can tell either she was rushed or new. I had quit a bit of dead skin around my cuticles still after and had to ask her to do it again. I was then placed under a fan which didn't cover all my toes to dry and was blowing cold air. I saw a dryer open and asked to move under it and it had heat. I didn't noticed the spa music playing at all until I was getting ready to leave as that is how noisy it was.