I am disappointed with my experience, as this is now the second time my reservation has been…read morecanceled just 30 minutes before the scheduled appointment. While I understand that unforeseen circumstances can happen, last minute cancellations like this are highly inconvenient and disruptive. What makes this situation frustrating is the strict enforcement of the company's cancellation policy, which charges customers a 50% fee when canceling less than 24hrs in advance. It is only fair that the same level of accountability be upheld on both sides. Customers are expected to respect the policy, and in return, the business should demonstrate the same consideration and reliability. Not be compensated with a $5 discount. When if I had canceled the appointment would have been charged $30. Experiencing this issue more than once concerns me about their consistency and professionalism. I hope improvements are made to better manage scheduling or compensation.

Sugar & Glow wasn't hard to find and parking was a breeze. Booking online was simple. I got the…read moreBrazilian + Hydrojelly Mask because I knew I'd need a little TLC after getting sugared. I used to get sugared regularly years ago so I kind of forgot what to expect. Darlene walked me through it and made the experience tolerable as possible. I'm not sure if I've just gotten more sensitive through the years or if I blocked out how painful it used to be but she kept me comfortable as possible. Darlene let me take as many breaks as I needed. She's a sweetheart, I'd definitely recommend her to anybody getting a Brazilian for the first or millionth time.

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

More often than not I come to this location because the prices are good compared to other…read morelocations.. today's experience wasn't great! The front desk lady with long hair, still wearing Halloween nails doesn't seem like she wants to be working, very monotone when greeting... it doesn't feel welcoming when you enter the establishment should check her attitude, but maybe she had a long day-- waiting longer than your appointment time and seeing other people that just walked In go ahead of you can make the day longer. You make an appointment and you still wait over 15 minutes for your wax service even if you check in early or on time isn't great. European Wax Center has a Late Policy Form Stating if you're 9 minutes late you will be marked as a no show, what happens when they don't respect your appointment time ? So if you have time to waste or if you want to sit around smelling wax then book here.

5 stars!! I love my tan!! Crystal is the best! The vibe was definitely there good playlist super…read moreclean she explained everything and mixes the color to match your skin I am in love I will be back frequently!! Recommended 10 out of 10!!!!!

Crystal is the best!! I requested a last minute session before my vacation and she was able to fit…read moreme in. This was only my second time getting a spray tan so I was a little nervous. Crystal talked me through everything step by step and made me feel super comfortable. I would recommend her over and over again!

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.

Ive gone with Hima, this would be my third time. Now. I did went with another another closer…read morelocation, but I was too spoiled from Hima's perfect lamination brow, that I had to come back. Its a further drive for me but so worth it. Totally recommend

1. $12 for eye brow clean up 2. There is a little wait, i…read morewaited about 10-15 minutes to get called and another 10-15 minutes in the chair, from the comments i have ready regardless if you made an appointment. Don't come if you need to get in and out quick. I went in a Monday around 1pm 3. I think they did a good job. Not amazing but good. 4. Threading hurts but this was the least painful threading i have ever received

Wow, this girl knows what she is doing! I love my new eyebrows. I'd never had them done so I was…read morenervous about how they were going to turn but I am happy!

Mari knew exactly what to do to fix my thinning crooked eyebrows. I will be coming back. Thank you…read moreMari!

I love it here she gets you in and out super quick and efficiently. soft as a baby. she definitely…read moreknows what's she's doing because I've had different experience's and it was nothing compared to how she waxes. i got a Brazilian wax and it was not uncomfortable at all. she kept the conversation going like if we were sipping coffee lol 10/10 during my lunch break :)

Had a great experience with Jazmina! She had such a gentle hand & I barely felt any pain during my…read moreBrazilian. I was amazed the hair was even coming off because it felt so effortless. She is super friendly & makes you feel so comfortable. 100% recommend her and will be coming back!