Working with Kit at Hawaii VA Loans was the best decision we made when we decided to purchase our…read morehome. If we had met him just a few months earlier, we would have done our refinance with him and the team, too. Kit made everything very easy to understand and he was always a call or text away to answer any questions we may have had. Being self-employed, paperwork can get tricky, but once again, Super Kit to the rescue! For the first home that we didn't get, he had our pre-approval done the next day. For our home that we did end up purchasing, same thing, pre-approval done the same day with final approval done right after. This made placing an offer for the home much more appealing to the sellers. Any mortgage needs we may have, Kit and Hawaii VA Loans will be our go to! Mahalo to Kit and the Team!

We don't know what awards or accolades are given to loan officers but Kit deserves them all. He was…read moreextremely knowledgeable, professional, and guided us every step of the way. Kit ensured that any concerns or questions we had were addressed in an expeditious manner and to our outmost satisfaction. He took the time to truly understand our goals and to get to know us as people. He is the epitome of aloha! We greatly appreciate the energy he dedicated to us and would highly recommend him to anyone looking for their first home or to a seasoned investor.

Alexis has been nothing but the most caring honest hard working woman I have ever met. She was…read morethere with me from day one, even when I didn't think owning a home was even possible. And she never left my side once until the very very end. She did everything in her power to ensure that I got the best deals with my loan. And she ensured that I was going to be able to do all of this at the end of the day when everything was said and done. When it comes to buying a home, having a good team by your side will make or break your sale. Between Alexis and my real estate agent, they literally held my hand through every single step of this. And we closed before my scheduled time! Alexis is truly an amazing person and you can tell that she absolutely loves her career. I work with people all day, everyday. And I understand how being able to relate with a person and trust them with something as serious as this. Take her on as your lender. You will not be disappointed.

Loved the honesty and attention to detail--- very responsive and transparent throughout the entire…read moreprocess

I have the most positive experiences at this AMS branch! Everyone there is amazingly helpful,…read morecheerful, willing to help! In the most uncomfortable situations they have been professional, non-judgmental, and detail oriented! Highly recommended this branch! Mahalo for always helping

Great Bank and customer service. Quality staff with great rates for mortgage and loans.read more

Great working with Jason and his team. They are very patient and creative in helping local…read morebusinesses get funds. Where the banks are very kimited paciifc business shines through to find solutions. Highly recommend

Wish I could give zero stars but highly would not recommend especially for small businesses that…read moreare starting out. Before signing anything I highly recommend to read through the contract carefully and know what you're getting yourself into as they won't go through it with you verbally or mention in person that there will be a 5% charge on whatever you get approved for. Our fault on not being thorough but we'll take it as a lesson learned. They also have a clause that every week the invoice isn't paid, there is an additional 10% charge which to me seems like collecting the invoice may have been an issue in the past (maybe... I don't know, not being clear on the charge?). They LITERALLY just help you sign up for a business credit card and eat 5% of whatever amount you get approved for. Which FYI, had we were more aware of the charge we would have just said no, we already have a business credit card that we did online ON OUR OWN in a matter of MINUTES. Why would we pay someone to do something we did ourselves already? Our credit scores are 700+ so maybe they would be of more help to someone who has trouble securing lines of credit. Also, their advice to do a cash advance on the credit card regardless of the one year no interest just isn't a smart move to start your business on. Look else where for help, not here. Edit: They gave us a discount on the 5% charge since there was a miscommunication and they don't want bad business vibes but still paying $600+ to do something you can do on your own at a faster pace and the convenience of your own phone/computer seems ridiculous.

Title Guaranty of Hawaii has a helpful, knowledgeable, professional and patient staff. Plus they…read moreare & covid-safe!

I have been a realtor for 18 years and what a disappointment using TG as my first time and this is…read moremy last time. I was referred by a a loan officer. Their marketing staff Carla is great, responsive and creative. Their designs and graphics of post cards, factsheets are nice that captured me to try their company. What a disappointment with their escrow officers. In the beginning I used Jeffrey Lee escrow officer, he is non communicative person, not even called my seller to answer questions and failed to copy me a document that my seller scanned to him. I asked him why, and his response was he was busy and forgot. I was direct with him that don't let this happen again. Next he called me back saying that he was unable to respond to me or my client as I expected. So I changed escrow officer per Carla's recommendation to work with Relly Hirokawa. She was not communicative neither, when I asked her to call my client because he had a question regarding an email from her title department she said to me " we don't normally call Realtor's clients" what the heck? She didn't return my call several times. Only negative from the start. Unfortunately my transaction over $1M failed out of escrow. Not one call from Relly to show some empathy, only sent us cancellation letter for my client to sign. Days after, my transaction coordinator found out that Relly did not get final documents signed by buyers. Only when I reached out and asked her. Overall, after trying 2 of their escrow officers I realize they have "chip in their shoulders" and not very responsive and not keeping communication flowing. They are cold and uncaring. Too bad, they just lost a good Real Estate Broker who would given them a lot of business.

We are a young family and just closed on our HELOC loan with Aloha Lending Services. Shannon and…read moreher team were very knowledgable, patient, and helpful. It was our very first experience applying for a mortgage loan and they gently held our hands throughout the entire process. Initially we were rejected by a bank, but Shannon and her team worked hard to find a lender so that we could keep and fix the home for our new baby that my fiance's grandparents built over 50 years ago. Don't waste your time going to anyone else. If you want a professional and passionate, locally owned company, go straight to Shannon Taparra and her team at Aloha Lending. The process can be overwhelming, but they will patiently walk you through it. Don't give up! We're so glad we didn't.

They were so professional and caring! Very helpful and easy to work with! Totally would recommend…read moreto anyone that needs a trustworthy team!

Sarah @ Aikahi Park the Best Helpful courteous kind brave…read moreclean and reverent This app should allow 1 or 2 word comments.

My husband went in to withdraw some cash. It was a bit out of our way to get here, so having a few…read moremore accessible locations in Waikiki, North Shore, Ko Olina, etc. just to cover all the coasts--where most tourists spend their time--would be great. Other than the drive, the service was quick and efficient.