I would give zero stars if possible. We purchased a pellet stove from Home and Hearth less than a…read moreyear ago, and it already has an issue with the sensor or motherboard. A technician confirmed the problem. I went into the store to explain that the stove is under warranty and that I shouldn't have to pay for the replacement part or repairs covered by it. I was also told I'd have to wait six weeks for service, which is unacceptable, especially since we've had to rely on expensive electric heat while waiting for a fix. While I was explaining this, the man identified as the owner walked over and, in front of other customers, said, "Your heat bill isn't my problem." His tone was rude and dismissive. I told him I never said it was his problem--I was pointing out how unfair it is to pay high electric costs while waiting for a warranty repair on a stove we just bought. I even said I might as well have saved my $5,000. He then raised his voice and said, "Your electric bill isn't my problem, and what you're saying is that you think you're more important than other people who have to wait." I told him that's not what I said, that I just expect timely service on a product that's still under warranty. He continued, saying, "This is just supplemental heat, that's your problem," then walked away and dismissed me entirely. After that, the employee helping me also became rude. He said the wait would be four weeks and that I'd have to pay for labor. When I mentioned the parts were under warranty, he said, "Well, I don't know, I'm not going to look at that right now." This entire experience was unprofessional, disrespectful, and unacceptable. The owner's conduct, especially in front of customers, was out of line. I expect immediate attention to the warranty repair and a response addressing the way this situation was handled.

Home & Hearth in Cortlandt Manor has mastered the art of wasting a customer's time while taking…read moreabsolutely zero responsibility. I ordered an item weeks ago and getting a straight answer about delivery has been nearly impossible. I was bounced around between Mike, Ron, Brian, and John--a revolving door of incompetence where no one knows anything, no one follows up, and no one seems remotely concerned. It took five days just to get an update that went beyond the meaningless line of "it's not ready." Promised callbacks never happen, messages go unanswered, and when you finally get someone on the phone, you're met with excuses instead of solutions. Their favorite move is blaming "non-responsive vendors." That excuse might hold water if the people inside the store weren't so astonishingly disorganized and unprofessional. No ownership. No urgency. No accountability. Just finger-pointing and shrugging while the customer is left in limbo. If you enjoy being ignored, misled, and treated like an inconvenience after you've already paid, this is the place for you. Otherwise, do yourself a favor and shop literally anywhere else. There are plenty of businesses that understand what it means to be client-facing. Home & Hearth clearly does not.

Fernando and his team created my dream office that was beyond my expectations. Fernando is kind,…read more listens to you, supports your vision and delivers exactly what he says he will do and more. He is honest, his prices reasonable, and he truly cares for his work and making you happy. When we first started I felt overwhelmed by the sheer amount of work that needed to be done to renovate a 30 year old dentist office with 7 rooms to a modern beautiful spa like Acupuncture office. Everything needed to be gutted and replaced. We had to demo everything to its bones, tear up carpets and tiles, remove large pieces of walls in each room and then rebuild walls, doors, replace flooring, lights and everything to modernize and give it that spa like feeling. I was stressed....Until I talked with Fernando and we discussed the project and plans going forward. There are some people that instantly make you feel calm, relaxed and like everything is going to be okay. Fernando is one of those people. He is a true gift. The calm I felt was continually delivered over the time of the renovation as his team quickly went to work and my office moved along exactly along the time table he projected. I never saw people work so hard, fast, and efficiently. I trusted Fernando and his team 100%. I always felt heard and listened to, even as we assess and changed quite a few things through the process. I truly can't recommend Fernando enough, he made what I imagined a hellish process, easy, simple and relatively stress free.

Fernando and his crew did an incredible job and I owe it to homeowners in Westchester to write this…read morereview. Top quality, reasonable price, incredibly fast, and on top of all that nice and easy to work with. For more detail I should write some background. When we moved to Croton in 2019, we had plans for updating and customizing our home. We tried really hard to find good contractors, having had bad experiences in the past. Unfortunately we kept having one bad experience after another. Bad quality, unfinished work, open permits, huge delays, big increases in cost from the estimates, and in general headaches for us to deal with. Fernando came in and fixed all our problems. Other contractors took 3 months to grade, install a basic stone wall, and dig a hole for a rain garden. Then they quoted us $45k to finish the work. When we said that was too high they left us with a mess. Fernando took 6 days to do that same work for half the cost. Then on top of that he fixed a huge mistake the other crew made on the rain garden and installed a good system that makes us much more confident our home is protected from big storms. The whole time he was much more transparent about materials and cost and timing than anyone else we dealt with. We're hoping that he's available for all our future projects and so happy that we finally found such a great contractor. Don't hesitate to choose Vista Construction, and you're welcome to visit our place anytime if you want to see how nice his walls look. One of them is even half his work and half the other crew for a perfect comparison.

They were amazing. Great price, on time, finished early. Cleaned up everything, complete…read moreprofessionals and best part, they did AMAZING work. We couldn't be happier and plan on hiring them again on future projects. HIGHLY RECOMMEND!!

Mike did a great job repairing a Murphy Bookcase Door that wouldn't open and close properly. Mike…read moreis very professional and pays attention to detail. I won't hesitate to use Mike for future projects, big and small. Thanks Mike.

I am extremely happy with the renovation of a kitchen and two bathrooms done by Marie Frenkel (…read moreDreamStyle Kitchens & Baths) Marie custom designed a kitchen perfectly fitted to my needs. She came up with original ideas which gave me much more cabinet space as well as an appliance garage, which enables me to keep my counters clutter free. She also came up with a special "cove" for my cat, while creating a mini desk area for me with more drawers and cabinets and shelves for my cookbooks while creating a more spacious kitchen. Marie has excellent taste and practical ideas, She listens well to what you want and helps you come up with a design, cabinets, backsplash, tiles etc that you love. Marie is practical and gets the big picture as well as being detailed oriented. She coordinates extremely well with the contractor, cabinet company and stays on top of everything. She returns calls, emails, or texts promptly. She is a consummate professional, a caring person who is totally invested in the work she does for you. I cannot recommend Marie more highly. She made the whole renovation process easier and more fun. Janet Catalina

From the owner: DreamStyle Kitchens & Baths, LLC provide solutions to create the kitchen or bath of your dreams to…read morehomeowners within Westchester & Putnam County NY. Your lifestyle needs are important to us and we design to meet them.

I had DNA Kitchens gut renovate both my kitchen and bathroom in my Brooklyn apartment, and I'm so…read morehappy with the result! It's kinda hard to describe my style, but I really enjoyed working with Ady (designer) along the way. She worked with me meticulously until everything was perfect, even when we had to change the designs halfway through (they couldn't tear down a wall that had some heating pipes). I'll post some pictures after I clean up all the dust and do a little organizing!

It's still in progress... so I will update this review. So far, it's been 5 months and nothing is…read morefinalized!! Why?? I wish I knew this before I paid the deposit to commit. This was totally not what I expected!! They do have nice kitchen fabrication but not much for the bathroom. I hope they are little more easy to communicate and quicker to response. I will update with picture and more details when it's done.

Sam's tile has amazing quality tile! I renovated two full bathrooms this spring and they came out…read moreabsolutely amazing! Nick was so helpful throughout the entire design decision making process as well as ensuring that everything was received. Sam's tile stands behind all products they sell and they truly want the customer to be very happy! 100% would recommend!

Fabulous ..... the price, the value, the service: epic! The installation was smooth and amazing!read more

Professional, polite and stands by his work. Highly…read morerecommend. Took an old bathtub and made it look like new.

From the owner: At Bathtub Reglazing On The Hudson, we enjoy helping clients with their bathroom remodeling needs…read more We offer detailed bathtub resurfacing and repair services. We also refinish sinks and tiles for home and business owners. When you put your needs in our hands, we ensure quality work is provided. We'll go above and beyond to make sure your vision(s) are met. Communication is a key standard in our work, from start to end. We can't wait to assist and help you with your needs.Reglaze bathtub and tiles at the fraction of the cost of replacement

Had several small jobs that needed to be done. He worked…read morewith me on the price and got it done. No issues. Would recommend.

From the owner: We have over 14 years of general remodeling experience. Our goal is to ensure that our customers…read moreare 100% satisfied. We offer quality workmanship. We take pride in remodeling your home. We have done all types of home improvement projects from new hardwood flooring installation, kitchen and bath remodeling, interior and exterior painting, all ceramic tile backsplashes and any type of flooring. Call us today for your free estimate. We would love the opportunity to make your dream home a reality!