I had an absolutely outstanding experience at Go Car Wash, and I have to give a huge shoutout to Jalen for making it unforgettable. From the moment I pulled in, Jalen went above and beyond to make sure everything was smooth, quick, and actually enjoyable--which is not something you usually say about a car wash! He was incredibly friendly, professional, and genuinely cared about making sure my car came out spotless. He took the time to explain the different wash options, helped me pick the best one for what I needed, and even made sure I was completely satisfied before I left. That kind of attention to detail and customer care is rare. My car has honestly never looked better. The whole place is well-run, efficient, and clearly staffed by people who take pride in what they do--but Jalen really stands out as someone who elevates the entire experience. If you're thinking about where to go for a car wash, this is the spot. And if you get the chance, hope Jalen is there--he'll take great care of you! read more

Came after a large snowstorm to get all the salt and crap washed off my car. It was a lovely, warm-ish sunny day. Most of the vacuum wands were on the ground; none of them was working. The cart with rags and bottles of window cleaner was nowhere to be found. I moved my car to three different bays before realizing that the vacuums weren't working. I asked the cranky short-tempered woman taking money at the entrance if there were any vacuums working. She SHOUTED at me "The weather is not under my control!!!" Yeah, honey, it isn't, but if the equipment isn't working, WHY ARE YOU CHARGING ME FULL PRICE?? I was so effing pissed. I will be going to Hang 10 from now on--or rinsing my car off myself. What a waste of money. Car wash people: Do you realize that your job is to provide GOOD SERVICE??? P.S.: They also record your license plate number every time you come through. Creepy as hell. read more

161 Fairfax, Pike, Stevens, Virginia : I paid for a basic wash. Significant soil remains on vehicle. I addressed it with the two polite people operating the wash. The wash technician told me there are no re-washes with a basic wash. I don't get it, I paid for a car wash and came out with the car with soil on it. While he was cordial, the technician said they do not do re-washes. They certainly will never get to wash my vehicle again. I'd say it's a "no go" car wash. read more

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GO Car Wash should show some integrity and pay for the deep scratches in my car! See pics below. Don't take your car here unless you do not care about fixing damage on your own! read more

GO Car Wash - Ford Explorer ST with scratches - Car Wash Near Me - Winchester, Virginia

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Just updating my review - my red Ford Explorer was damaged at this carwash. The manager finally met with me and was extremely confrontational! She claimed, "There is no way our carwash could have done that to your car." I said, "But yet it did." She then said, "I can offer you some touchup paint." Who offers you touchup paint when there is no way their carwash damaged the car? The assistant manager Jalen had looked at the video and told me that the scratch was not there when I went into the carwash. I showed the two associates the scratches immediately after my wash. They took pics and apologized. Do NOT USE GO Carwash. Even corporate will not stand behind their service. they are to be avoided. read more

Today I visited this newly opened "GO" car wash on Valley Avenue in Winchester Virginia which for the past 40 years has been Peterson's Car Wash. I had been sent just the day before a coupon for the first two month FREE. To make a long story short I was refused the use of this coupon. I was told that "GO" should have never sent it to me because it was only for customers who had signed up prior to its Grand Opening. Be that what it may I was still sent the coupon which had the date and time it was sent and my name on the e-mail. Still refused to honor the gift so the general manager asked me to park and come in to talk about it, which I did. Michael Robertson, who is today the General Manager was very polite and courteous to me but while I was talking to him about this some attractive woman with long dark hair chimed in and was POLITELY RUDE! She was confrontation with me and when it became obvious, she didn't want to deal with what I had been sent I simply told her "That's okay I will just patronize Tidal Wave Car Wash located just a mile or so from Go car wash". When I said that she pushed by me and opened the door and said to me, "I think that is a good idea I think you should use Tidal Wave HERE IS THE WAY OUT"! I have spent 35 years going to Peterson's car was located at this address. I have spent thousands of dollars over the years here. I would take my assigned Police car through the car wash every single day when I was working when it was a pay for each car wash you received instead of this unlimited wash deal. A lot of money was paid for this. So, for $40.00 in free car washes that they could have honored they have cost themselves thousands more in future revenue. I do mean thousands because I intend to tell every single person I am friends with never go to this place. They give you an incentive to lure you out there and once you are stuck in between 15 cars and can't leave they attempt to capture your business, but that didn't work with me! I feel this company is dishonest with their business practices and I'm reporting them to the BBB and also having this experience placed on face book and anywhere else I can put it including google, Twitter, Instagram, and any other social media I can think of. I WOULD PERSONALLY STAY AWAY FROM THIS BUSINESS AND PATRONIZE TIDAL WAVE CAR WASH ON 522 SOUTH AT THE INTERCHANGE OF INTERSTATE 81. read more

Great staff, always there getting the job done. Car wash works well and I love the free spray nozzles and vacuums! Also, they have license plate readers for the monthly members so you don't have to put a stupid sticker in your window like other places!!! Keep up the great work guys!! read more

easily the best car wash i've ever been to,Very helpful and respectful people that work there and have always been there at the pay screens to help.And not only was the customer service amazing my car looked great!! read more

Tried out the new wash and i loved it, this employee named jo helped me out and showed me how to work the vacuums. informed me what was in the washes and about the memberships; he was overall an amazing employee! The carwash in general was amazing and far better than the other washes around here! it cleaned my car amazingly and all the employees are super nice!! read more

terrible since it became Go. always broken down or under renovations with obnoxious and rude employees