The experience with DCP / Mobile Mechanic was less than stellar. I used the Request A Quote option…read moreand received a reply days later from a guy that goes by the name Leroy. I noticed that he happens to respond to a few customer reviews periodically, mainly in a defensive and insulting manner to divert attention away potential customer or actual customer feedback. Leroy sent me a reply stating the following: "My minimum service fee to come out is $100. If it is a minor issue, it would be covered. If it is something more, then the $100 service fee would go towards the labor." I had no issues with this. In reply, I simply asked to be quoted for an actuator replacement in my AC and a quote for repairing a Freon leak that has already been dyed to make it easier to find the leak. I gather that this request did not make Leroy happy and rather than be provided a quote, I was told to go to Honda. Having already diagnosed the problem myself, in order to save time and compare pricing, I wanted to get a quote for the service to assess the reasonableness of the charge. In my mind, like any other conscious customer, I feel that is reasonable. From there, I'm assuming Leroy wasn't pleased because having them come out to inspect the car would allow him to lock in the $100 and poke around longer in the car to try and "discover" if there are other issues. Understanding that the $100 fee is reasonable and had no issues with the charge, my goal was to get a reasonable quote for the service. From that point on in the conversation, Leroy, representing DCP/Mobile Mechanics decided to engage in insults. The insults were about how old my car was and that it was junkie. That I was "broke" and apparently wasted my time when I was younger and "I'm too old to be driving junk cars" (I drive a 2013 Honda Accord that runs very well and taken great care of the care over the years with minimum problems). The insults continued throughout the conversation (not sure why) and was told to "stop wasting peoples time and confusing people." I assumed Requesting a Quote for service and providing a description of the problem was what Yelp intended to occur by creating the option, but apparently this isn't the case with some mechanics. Maybe pricing transparency isn't in Leroy's best interest to offer me a reasonable quote to complete the service request. I'm not sure. But, as I mentioned to Leroy, refusing service wasn't the problem in this situation, even refusing to offer a quote as requested. The issue was Leroy, acting on behalf of DCP/Mobile Mechanic decided it was in his best interest and in the business' best interest to insult and discourage a potential customer that is just trying to get price estimates to help make a decision regarding the maintenance of his vehicle. Simply put: Leroy and his business were attempting to disrupt the customers ability to make an informed decision. He could have simply just stated "Unable to service your vehicle" if he wasn't interested when the request for a quote was made. I'm sure Leroy will have a reply to this review and make a defensive response that tries to deflect and may even attempt to throw additional insults, but a few snippets of the conversation are attached as evidence. (PS: As you can see in his reply to my message, he continues to insult and act defensive. SMH)

Customer Service needs improvement. There has to be a level of professionalism when talking with…read morecustomers who have questions and concerns.

Be cautious when dealing with this company. My neighbor recently called and had them tow my car…read moreaway illegally. I was parked in a public space. No tow away zones, no no parking signs. not only did they not follow any of the normal tow laws but when calling to retrieve my vehicle, I was met with a grumpy man with a bad attitude. Never mind the fact that I caught one of them in my car rummaging through my belongings. I would never recommend this company to anyone.

Yesterday my car's lower ball joint came off and the control arm ripped out the axle. So of course…read morethe car was undrivable. AAA sent a tow truck from ANOTHER company, Palm Beach Finest Towing. Beware, PB Finest Towing is a scam. They told me my tow was not covered (I am a AAA Plus member) and that I would have to pay $150 to tow the car. And that after waiting 3 hours. I called AAA back for help, they said of course the tow was covered and they called Steve's Towing. Steve's Towing arrived within 45 minutes and Joe, the driver, was EXCEPTIONAL! In fact, it turns out Joe was done for the day but because all the other drivers were out on calls, he came out to help me. Joe was efficient in analyzing the problem with my car and careful setting up the tow. He was kind, informative and polite. After the previous bad experience, Steve's Towing and Joe got me (and my car) safely home. With scamming companies out there, it is nice to know there are honorable, hard-working people like Joe and companies with integrity like Steve's Towing. I cannot say enough good things about both Steve's Towing and driver Joe!

These guys really helped me out when our electric golf cart battery died, while we were out and…read moreabout and far from the house. Dave, the tow truck driver, was super friendly and helpful. I also felt like the cost was reasonable . Would definitely call them again in the future.

Thank you so much, Johnny from Tows Are Us for the amazing customer service and delivery of my…read moretruck back home! From Jupiter to Miami, you made me forget you were towing my car. You're a great man. I wish you & your family continued blessings!

Bryant is amazing, he's the owner and a "True" Mechanic! He also has Robert, also a "True" mechanic…read morethat between the both of them your car/SUV will be repaired! I'm a retired 60's mechanic and I trust these guys 100%! They relentlessly repaired my Hummer H3 and I couldn't say enough of how diligently they both worked on my Hummer and installed major parts and gave me the best price all around!! Bravo for you guys! ...also Bryant is a veteran who has severed with "Honors" and loves his/our country so support this business and get a true estimate for your repairs!

Great honest service. Best price guarantee, there's never any doubt when coming to this shop.read more

I called at 6 am and he delivered by 7!!!! made it to work on time and he was a sweetheart on…read moreexplaining everythin.

Came to my work and replaced my motor mounts and transmission mounts and transmission fluid change…read moredone aswell not to mention it was in the middle 30s out did a very good job will be having more things done in the future.

Was a excellent experience from beginning to end. I feel he went above and beyond with the service…read more Please if your looking for Mobile Repair choose Thompson Automotive as one of the business to get a quote from.

Jason came to repair some bumper damage on our Toyota RAV 4. He was punctual and did fantastic work…read morefor a reasonable price. You can't tell anything was wrong. Thanks again, Jason! We appreciate you!

Jason from Flawless Finishes is the consummate pro when it comes to mobile body work. I hired one…read moreof his competitors, (who I will not name here), come to my home to repaint the front bumber on my Porsche 911. After several hours of work, he gave up and left the bumper a big mess with paint bubbling up in several places. So bad was his work that he left without even asking for payment! I called Jason! After confidently explaining that he could repair the mess he made the bumper look like new. Please don't make the same mistake as me.....Don't let anyone other than Jason from Flawless Finishes touch your car.

Brandon was amazing regarding his attention to details, and understood the need to expedite repair…read moreto my daughters car! He informed me all the way through his diagnosis, and offered any alternate solutions if applicable. Safety was his main concern, on top of the immediate engine problems. I highly recommend this business! Thank you brandon!

It's like talking to a sales man ,I need a diagnosis for engine running rough but your oil gauge…read moreain't running and you have play in steering column , doesn't listen, I said engine running rough . Here comes the computer and codes , no hands on till the computer tells you what it is . I fixed it my self , these guys don't use their senses, useless . Saying I'm the best posting diplomas doesn't mean shit if you don't put hands on it's like a barking dog , no bite no action. Don't fall for these scammers