This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

Contact me please for a referral! Jason@micro-monkey.com…read more 32 Solar panels installed in the backyard of my house, 2 inverters in the basement, trenching to backyard (also to my pool), competitive prices, professional install, as usual with contractors you have to keep on them and push them along well at least with this company but they have lots of work I am sure, they only have 1 engineering company contact for structural work as I had a special stadium mount which was a cheaper install, all went fairly smoothly, they could be faster and more responsive

The entire experience with NECE was fantastic, from the initial sales discussions with the owner,…read moreMark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

I talked to absolutely every one about a solar panel installation. I easily spent months on…read moreresearching the topic, vendors, and installation techniques. Ultimately I settled on on a mechanically mounted system for my flat roof, which was wonderful. Some vendors would not touch a flat roof. Some only installed ballasted systems. Some vendors assumed that they could use a lift to get onto my roof when they actually needed a crane. Some just wanted to overcharge me with the hot new technology, sweeping the nation. After reviewing multiple bids, I settled on Sunbug to install my system. Chris Miller was a no nonsense saleman throughout my whole research phase. He answered all of my questions, and disabused me of any misinformation I may have had. He was polite, but firm, which is exactly what a layman consumer needs when making a large, delayed gratification purchase like a solar system. Once I signed on the dotted line, their team actually moved fairly quickly through the rest of the process. We were able to install my system before the end of the tax year, so some of that delayed gratification is delayed just a little less. I would give a five star review, but there were a few hiccups. Once I signed the dotted line, the team was less responsive than I needed with my subsequent questions. They installed the inverter in my basement without my input, which is a problem when I plan to finish my basement. We quickly fixed that by simply moving it, but we could have avoided that problem altogether by filling me in on the plan first. I chalk that up to some disorganization, and rushing to complete systems before the end of the tax year. Another silly issue is that their electrician upgraded me to a 200A panel, which is wonderful. For some reason though he reinstalled the same 100A main breaker I originally had, which makes no sense. Now I have to pay some one else to upgrade my main breaker. A month later I am actually still waiting for an inspector to check off on their work so that I can turn the system on, but that may be more an issue with the inspector than with Sunbug. In any event, I am mostly pleased with my purchase, and look forward to bathing my roof in sun shine in the coming years.

They never returned my call. So I can't speak to their work. They were highly recommended by a…read morefriend in MA. So I'm disappointed

I can no longer recommend Boston Solar. The company was acquired, the founding team is gone, and…read morethey are no longer committed to customer service. I recommend going with a different installer.

Potential new customers should be aware that Boston Solar customer service is deteriorating fast…read more They seem to be focusing on new business while ignoring the needs of existing customers. I had an electrical service upgrade at my house about four weeks ago. To this end, my solar system had to be disconnected. Unbeknownst to me, Boston Solar was needed to reconnect the system to preserve product warranty, a very simple procedure. I called them right away to request their service, only to be told I should have let them known way ahead of time that I was going to need their help. Never did they alert me back when they installed my system over 5 years ago that their help would be needed for this. I have since contacted their service department numerous times, to no avail. They don't even have the courtesy return my call to set up an appointment. It's been almost 4 weeks now, and I'm completely in a bind. Customer beware!

I hired Great Sky Solar (GSS) to do an install on my home a few years back, and had one of the best…read moreexperiences with a company ever. From the very beginning, with initial outreach, to the installation, to the system start-up, and to follow up requests, everything was AMAZING. First off, the initial consultation and discussion of the possibilities was exactly how every experience should be. There was no pressure whatsoever, and everything was explained clearly. The representative was super knowledgeable, and responded to all questions quickly. I had a quote within a day of the visit, and phone calls/e-mails with questions were answered promptly. From a price perspective, Great Sky was extremely competitive, something that I honestly did not expect based on everything the company offered. Once the contract was signed, GSS did a fantastic job working with me and the banks, Eversource, and MassSave to make the paperwork process a breeze. During the installation, I continued to be impressed by the GSS folks. Everyone showed up on time, were respectful of my property, and cleaned up at the end as if they were never there- Something that is relatively rare when it comes to construction crews. When I unfortunately did run into issues with my PV system (nothing related to anything GSS did), they were just as impressive with assisting in getting a resolution each time. They communicated with the appropriate parties, including equipment manufacturers, and the State reporting agency, and got my system back up quickly. Overall, I have not one bad thing to say about Great Sky, and it is the only company I recommend to friends and family when they tell me they are considered installing solar panels. Good them a call, you will be glad you did!

Our experience working with Great Sky Solar was exceptional. Every person we dealt with, from our…read moreinitial contact through the installation crew, was kind, communicative, informative, professional, and excellent at their job. The company talks about being invested in the customer experience, and they do everything they can to make things as transparent and seamless as possible. They manage every step of a complicated process that includes design details, permitting, dealing with the electric utility and lots of paperwork. Their products are top of the line and their prices are very competitive (after having researched 5 other companies). We are so happy with our 16-panel array and very enthusiastically recommend Great Sky Solar.

Run run run away from this scam of a company! Solar was installed 3 years ago and never worked…read moreproperly. Their "computers tell them it is running perfect" it doesn't! We had to call in and tell them it was not working it's ridiculous that we have a $500 electric bill plus the solar payment each month! Believe me they hound you every month for their payment ( which we have never missed or been late on). We have a performance guarantee in our contract and now that they have to compensate it is a constant run around. The answer when I call is always " you have a new case manager and they will call you in 24-48 hours" BS they never call. I have called every week for 4 months after we discovered our panels were not producing with no resolve. Next move lawyer and removal of panels. Done playing with this scam of a company. SUNRUN SUCKS!!!

As I said 10 years ago with the predecessor vivint solar, don't do it. When sun run took over a few…read moreyears ago things ( customer service ) improved . But now , it's gone back to the same song and dance only worse. My solar system hasn't worked since March . I missed the whole summer of savings ( about 2/3s typically) and credits back to national grid. Today , I actually got a phone call that said that they wanted to come out sept 15th. . Really? It hasn't worked for 5 months and you want to come out on the 15th? Of sept? ‍. The upside is it's only another 10 years till their contract is up