I had an issue with my storage unit and had to leave a voicemail message for someone to return my…read morecall. Arlene, the Property Manager, promptly returned my call and was extremely knowledgeable and helpful in resolving my issue.

Bait and switch. Rate hikes for nothing. Bad business. Their published rates are to lure you in…read more Then they double. Beware these scammers.

BUYER BEWARE: purchased this unit advertised at 125 monthly, did not know the rent would increase…read moreevery couple of months. Ended up close to $300 before leaving . The Manager Marvin is very nice and worked with me to get a better price after each increase , however their rates for the amount of space you get just is not worth it (mind you this is for a small outside storage unit ), I also expect to pay the price advertised. Onsite Management is great, Extra space storage as a company not so much.

Super easy to rent online and just moments later a get a customer service call from manager,…read moreMarvin, to introduce himself, share office hours, process to get key etc. Customer service at its best. I really felt like he valued my business. Robin R

So happy with the management and their willingness to always help and be available. I also feel…read morelike if the rates go up, they try to work with you because they truly value your business

clean and decently priced with a manager on site 5 days a week. security cameras and gated entrance.read more

Love this place! Always staffed, never had an issue with the gate, and you can speak to a human on…read morethe phone with ease.

The unit smelled like rat pee and rat poop was everywhere, they ate the inside of my shoe. Foam…read morefell from the ceiling and I was not able to get any money back although I moved out of the unit 3 weeks before the next due date. It was a horrible experience. I didn't see any rat traps or poison which would have been nice.

Do not go here, I repeat do not go here unless you want to be treated with pure disrespect.... I've…read morenever been late. I paid my storage on time every month which is the 25th went to pay it this month and there was a lien on mine saying I near $160 which is two months I sent them an email showing my receipt that it was paid but went ahead and because I didn't want my belongings taken out of there and sold.... I emailed them a copy of the receipt with no response. I called when they opened this morning. She was extremely rude with an attitude and ended up hanging up on me so I called right back. Another woman answered. She was just as rude to me, said I still owed it even though it shows on my bank statement and the receipt from them themselves, they said they got a notice from the bank so it didn't go through, but that's not what it shows on my end and they are no help. All they did was talk over top of me when I told the second person I talked to that she was extremely rude and that I planned on giving them a bad review she literally" I don't care" she didn't let me talk. Never answered any questions and was just as rude as the first girl if not worse and she's the one that runs it. And from what I know you're not allowed to live in storage units well, the first day I got mine when she was giving me the directions to get to it drive past the privacy fence that's where one of my employees lives with her family.... like what you have people living in a storage unit that you're not even allowed to put food in make it make sense. I think they should be turned in for letting somebody live in the storage unit.

Justin and the staff there are so respectful and caring. This location is just down the street from…read moreme so it makes for easy access and the quality of the storage space itself is top tier. 5/5 will recommend

We couldn't believe what wonderful people the owners are. They answered all our questions. We…read moreforgot the password to get in and after the security check out they gave us a code to get in. We used them two years in a row for the summer. We couldn't have been more happier with their services.

These folks are so lovely! The storage units are in great shape, security is great, and Christine…read moreand Tim are helpful and kind people-- they both went above and beyond to help me. I've dealt with about 6 storage companies before-- this one is top of the list!

Moments ago, I returned home from renting a 10'x20' storage room at Store Space Hilliard-Brown. I'm…read moreso impressed by the facility and the customer service. Manager Chandler, and staff members Tim and Michael provided amazing service, patiently answered my questions, provided a tour of the facility, and thoroughly reviewed and explained my lease. I left feeling confident that my belongings will be completely safe. Most of all, their friendliness and professionalism made me feel that my business is appreciated. Customer service is extremely important to me and these gentlemen receive an A+. Store Space Hilliard-Brown provides exceptional indoor climate controlled self storage in a secure and heavily monitored 3-story building. The entire facility is immaculate and very well maintained. They offer storage units in a variety of sizes to fit the customer's needs. There are two large elevators to accommodate large loads of items. They even have flatbed carts to use free of charge. I love that I can enter my unique building code to open a large garage door and pull my car into a sheltered and heated loading area. Several cars can easily fit in the space at once. The ability to unload and load items into my car while avoiding the elements outdoors is priceless. Store Space also sells a variety of moving and storage supplies as well as enhanced safety locks for the individual storage space doors. I have access to my storage space 7 days a week between 6am and 10pm. I highly recommend Store Space Hilliard-Brown located at 3927 Brown Park Drive. Their prices are very competitive with other storage places that are outdoors and not climate controlled.

From the owner: Create space where it matters most and rent from the professionals at Store Space. We offer a wide…read morevariety of self storage units in Hilliard, OH, at our storage facility near The Ohio State University. If you're looking for temporary storage to manage a life transition or a long-term place to stash away extra business items, you can find it here. Our storage facility, located at 3927 Brown Park Drive, is near the intersection of Leap Road and Cemetery Road, and is easily accessible from Interstate 270 and Penn Station. We're also next to the U.S. Postal Service office and Kroger, and only a short distance down the road from Roger A.

Great, clean, new facility. Friendly staff. Good availability of unit types. competitive rates…read more Location is easy to access. Had a great experience with office staff who helped me figure out the best unit size. They also have heated units as an option.

From the owner: Come check out our self storage facility in Plain City, Ohio. We have a wide selection of storage…read moreunit sizes and types, including climate controlled options. Reserve your unit right on our website or give us a call today!

Everyone at Extra Space Storage has always been friendly and helpful. The units are clean and…read moresecurity is excellent. Special shout out to TJ. He is always on top of things!

The only think I don't like, is that I can't access my storage space 24/hrs. Not that big a deal…read morebut I work late so it would be more convenient for me to be able to go when I have the time. Other than that it's clean, curtious staff, secure, reasonably priced.