Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Marc Nimetz has provided insurance for numerous of my clients. Marc and his team are very…read moreresponsive, they reply to inquiries very quickly. Their rates are competitive and they find creative ways to find the best insurance. I highly recommend Marc Nimetz and Farmers Insurance

That one star rating is actually negative 100 stars. Listen to this! I called Geico and instead of…read moregetting them....I got a scammer! From just telling him my name he was able to pull up my information and actually told me all the vehicles on my policy, years, makes, models and VIN. He asked what I needed to do and I told him I need to remove a car from my policy. He told me he did everything I asked. He then charged my credit card $200+ and after hanging up with him I checked my card and saw the charges were not from Geico so I called another number for them and after many calls got a human on the line. The agent told me that it was indeed a scammer. She told me that their system is hacked and that there are scammers in it 24/7 and although they constantly combat this...they can never get rid of them entirely. I asked her to look closely at my policy as he made changes and asked her to make sure everything was ok. She said he (scammers ) did all the changes correctly! WHAT!! I asked could he go in and simply cancel insurance on a policyholder if he wanted and SHE SAID HE COULD! And if he did and I got into an accident.....that I would not be covered!! WHAT! This is a MAJOR PROBLEM GEICO!! This is 100% true and they can and should contact me immediately. You have my number....Im sick of trying to call you! CAL ME IMMEDIATELY! FIX THIS ISSUE ASAP!!

I guess most people only leave a review on the GEICO Yelp site when they have a bad experience. We…read morehave had GEICO for our auto, renters and Umbrella coverage for the past 12 years. Have never had an issue with claims, in fact I have always been pleasantly surprised on how efficient GEICO has been in processing and taking care of us with any claim we have submitted. Prices are fair for California and we demand good coverage. Warren Buffett owns the company so they have sufficient funds behind them. Pretty much everything is done online and at our convenience. I carry a hundred dollar comprehensive insurance deductible which if I repair 1 broken windshield it pays for itself for the next 10 years. That is a bit of information I pass on to most people is to compare rates on comprehensive insurance premiums $100 deductible vs $500 deductible. The difference is marginal and 1 claim covers the extra costs of premiums for 10 years or more. We are happy customers of GEICO and I felt it only appropriate to leave a good review amongst the several negative reviews left by people that seem to only use Yelp to bad mouth a business.

Amazing five star agent and team. They take care of all of your needs with quintessential…read morecommunication and amazing service. Five stars all day long!

I had been with Wawanesa Insurance for almost 10 years. After a horrible experience and always…read morebeing pushed from one adjuster to another with tons of paperwork. I finally realized - I DESERVE BETTER - I needed a new insurance carrier. So I spent the better half of the last week in February looking for a new insurance company to cover my home, property and car. Want to know why I choose Francy's Team and State Farm?!? The absolute best service!!!!!!!! Being able to go to my agents office, for them to know who I am with no question, joke about where we are from and what we love, makes it feel like family. I have a team that cares about me and wants to make sure I am protected. Chris McMurry was so kind and helpful to me while I was deciding on a new carrier. Because of his level of service & honesty with me, I chose State Farm over others. You can't go wrong with this team and I have already been referring my closest friends to this agency office!!! You rock Team Francy!!!!!

I have been with Ron for many years now. I recommend him to all of my clients and friends. He is…read moreso well respected that my lender now refers business to his clients looking for home owners insurance. Ron is a solid, hard working and honest individual with a lot of patience! Thanks Ron for all you do!

Ron Tocki really cares about his clients. We have been with Allstate for over 25 years but unlike…read morethe previous Allstate agent we had for many of those 25 years, Ron really cares about his clients. He is patient when asked questions, he is very helpful and caring, and of course he knows his stuff! Good to work with a people person.

I've thought about starting a website for people like me to vent about the bad service they…read morereceive. As one that has worked in food service, retail, banking, software design/user interface and technical support over the years of my career, I think I know bad service when I see it. It's more the rule than the exception these days. Happy to say that my interaction with the Poway State Farm, first Mike Dolan, now Bob Francy has been excellent. Great responsiveness by phone, e-mail, whatever. As much as I like to do things for myself (like adding a car, or reporting mileage on a vehicle using the State Farm website), the personal touch and assurance of things getting done (right) by making a simple phone call to their office is actually easier. Great Job ya'all :-)

These guys are the best! I had a HUMVEE that had a short vin and no one would insure it because the…read moredidn't know how to handle it, but they did! not to mentioned when I added another car, the gave me an insane discount! These guys are fast and know their shit. 100% would recommend!

I just have to say, never have I had a insurance company call me to wish me a Happy Birthday…read morepersonally! It's the little things- and great service with insurance! Thank you to the team at Mike Dolan State Farm!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams License #: CA-0604379

My son took owner ship of a new car late Friday afternoon so I left a message at around 4:30pm for…read morethe office to get back to me Monday. Becky returned my call just minutes later and was super helpful and friendly, as well as knowledgable. She got us up and running and insured in minutes. Absolutely stellar customer service!!

Luis was incredibly helpful while I was sorting out my auto insurance. He was kind, patient, and…read moremade the whole experience feel warm and personal instead of just transactional. I really appreciated how easy he made everything to understand. I feel confident choosing this company so far because the service has truly been 10/10.

This was my first time using an AAA location to renew my car registration and omg.... super easy…read moreand convenient especially because I needed my tag right away. The wait was less the. 10 minutes. There's a 2.3% surcharge if you pay with a credit card instead of check or cash so go prepared.

They only care about sales. If you are a loyal customer for decades they ignore requests, drop…read moreyour phone call and are unresponsive the one time you need help. Switch right away and take every service with you. I wished I had earlier. They had a great reputation years ago but no longer about customer service.

My parents been with Mari and Allstate for years. Parents have a leak upstairs bathroom That just…read morehappened. No issues In the past with any leaks of any kind. Allstate Won't cover because they said leek was ongoing. Typical insurance company tactics ! Will report to BBB to protect the next people who may have same issues.

Working with the staff is a pleasure, they go out of their way to make sure things go smooth. They…read morework hard at getting any issues resolved quickly and keep you up to date on the progress. They'll work with you on the best options for your insurance needs.

Had to call for roadside support today woke up to a flat tire. Has to get towed to Discount Tire…read morein San Marcos. Used the app to get the tow and it was pretty smooth. Driver was there in about 30 minutes and had me to the destination in like 20 minutes. Tow truck was from ASAP Towing and they were awesome!

Geico Insurance violated my privacy. A man from Seattle called me to tell me they merged my…read moreinsurance with his and he had the user ID and password for my online because he reset them. Also, he had our policy number. I have contacted Geico four years in a row because the insurance cards came in someone else's name. This man has our names, our address and our email and phone numbers. From THEIR web site. Guess what? They don't care. Took them TWO WEEKS to finally fix it. They blamed it on my husbands DL # from when he was 16 and lived in another state. This other guy never lived in THAT state. Don't trust Geico with your Insurance needs . They are HORRIBLE! I couldn't give a Zero or I would have.