I had an amazing experience getting my car's bodywork done at Goff's. Not ony is the body work they did PERFECT, but they were very accommodating to my situation and made it very easy for me to turn in my car and pick it up during convenient times for me. They booked my rental and did most of the contacting of the insurance company. Missy was a pleasure to work with and went above and beyond her job expectations; she was truly a pleasure to work with!! Missy stayed late in the evening so I could pick my car up even though she was off an hour prior to my pickup time. They returned my car in perfect condition, with excellent repair work, and even cleaned the floors of my car. I will FOREVER go to Goff's in New Berlin for any car work I need done, they made it into a very pleasant experience, which is not normally how I would expect a car repair to go! 100% recommend. Thanks guys! read more

My car was in need of some body work after an accident, and the first local place I went to for an estimate left me extremely unimpressed. I knew I wanted to take my car somewhere else, and a colleague recommended Goff's. I'm so glad she did! The office was very clean and comfortable, and Missy and Jason were extremely professional and helpful. Jason even called halfway through the work to give me an update on everything that had been done so far and confirmed his original estimate of when it would be finished. I was so impressed at how proactive they are - usually you are having to call the shop to get an update. Great customer service! Car was done when promised and it was very easy to drop off my rental and square everything away at pick up. Not to mention my car looked great! If and when my car needs body work again I won't even consider anywhere else! read more

I recently had someone rear end my car when it was parked. I went to Goff's to get an estimate. They were very friendly and I received an estimate of $900. When I went to pick up my car, I was only expecting for the bumper to be replaced and not much else, but it was far more than that. The replacement was done in a timely and professionally. They even took the time for a less expensive bumper so I ended up paying less than $900. They also guaranteed the replacement with a lifetime warranty. I was also suprised to my car super clean inside and out. The customer service was very welcoming . I felt like I was having my car fixed by a friend. The finishing touch was when they handed me my keys with a keychain flashlight on it. Goff's far exceeded my expectations. If I ever need to get my car repaired, they will be the first place I go to. read more

Goff's exceeded my expectations by a ton! This was my first experience with collision repair. Jason and Missy were so helpful. They made the process very simple, I was kept fully informed throughout the process. They took care of all dealings with the insurance and rental car companies. My car looked nicer than it did when I bought it, such a pleasant surprise! The entire car was immaculate when I picked it up, I couldn't have been more satisfied. Randomly, my check engine light came on right after pick up. My car dealer wanted to charge me $100 to diagnosis it, but Goff's kindly hooked it right up and took care of it! Sucks to need collision work done, but this is THE place to go if you do! read more

I own a 2012 Mercedes E-350 and the Goff's Collision Repair Center was recommended to me by a friend whose boyfriend is an insurance claims adjuster. I went to Goff's in New Berlin and Jason Marks immediately greeted me and reviewed what needed to be done. The part and materials were promptly ordered and the repair done in an exceptional manner just a few days later. I am very satisfied with the repair and the professionalism I received from Jason and with Missy at the front desk. I would recommend this business in a heartbeat to anyone needing auto collision repair--whether it is a Mercedes, BMW, or whatever type of vehicle. Thank you so much! The customer service could not be better! read more

I recently had someone rear end my car on the freeway. I went to Goff's for an estimate and to have the repair done. Jason & Missy were great to work with. Both Jason & Missy periodically called to give me updates. Missy was so efficient, she even arranged for the rental car agency to drop off & pick up the rental car at their location. I was also very impressed with the work done on my car and that the work was completed by the date Goff's said it would be - Thanks John! Goff's turned an unpleasant circumstance into a good experience. I would definitely recommend Goff's to a friend. read more

I had to have some body work repair as well as new paint for a door. I questioned the $3000 dollars initial quote as the dent needed to be banged out and the cost for paint and clear coat is not that much. In the end however they did a fantastic job. It looked like it was new. in the end however I ended up paying just over $900, much more reasonable for the work. The service was also nice enough to clean the car as well as finish it one day before they said they would. Highly recommend this place. read more

Great service with friendly and helpful employees. I worked with Missy and Andreas in New Berlin and both made the experience simple and painless. I only needed a broken taillight replaced, but Andreas took me in right away without an appointment and had me fixed and out the door in just 15 minutes. For anyone looking for a body repair shop, Goff's is the place to go. Hopefully I won't be needing their services anytime soon, but if I do I will definitely be back! read more

I brought my Ram 2500 land yacht in for repair after I was hit. The workmanship and quality of their work was absolutely stunning. I wasn't expecting the interior if my truck to be detailed and is was spotless. Even the exterior looked like it rolled off the showroom floor the day I purchased my truck. A HUGE thank you to Mr. Jeff Fyksen and Missy for the great customer service enjoyable experience throughout the whole process. read more

I recently had some minor repair work done. I went in for an estimate and when I did take the car in, the price was as quoted and done within the timeline quoted. The car was returned in great condition and was thoroughly cleaned. Andreas & Missy were very helpful with any questions I had and were very professional. I was very happy with the results and would recommend Goff's to anyone needing repair work done. read more

My front bumper was scraped and dinged in a parking lot. Goff's took care of it quickly (1.5 days including waiting for a part to come in) and it looks like new. I also REALLY appreciated that they cleaned the inside and outside of my car! An unexpected touch. The staff were wonderful to work with and Jeff kept me in the loop the whole time. I will definitely use them again and recommend Goff's to everyone! read more

Super satisfied!! Not how I wanted to return from vacation... seeing that my neighbor drove into my garage (& of course damaged my car-in the garage). :( STEVE WILCOX/Goff's New Berlin to my rescue. He helped with rental car & dealing with neighbor's insurance. Painless process. & of course, car body repairs = SUPERB JOB. She's like new again. WOULD HIGHLY RECOMMEND Steve & Goff's!! read more

Due to a minor accident I had a minor dent in the plastic back rear bump . I went to my usual car dealer and they quoted me $900 to fix it. I went to Goff's and they quoted me $200. They fixed the bump in a few hours and gave me a substantial reduction in cost. The car looks great. They were very friendly and helpful. I would highly recommend Andreas and Goff's to anyone. read more

Goff's was fantastic. They were outstanding not only in the work they did, but also in communicating with me throughout the process. I would recommend Goff's of New Berlin to friends and family without any reservation. If I could give them 6 stars, I would. Great staff, great service, great work. read more

Jeff and Missy went above and beyond to repair our SUV. Great customer service, and the bumper repair looks better than when we bought it. It was a quick process, and they made everything very clear of what was happening. Thank you and we will use you again if we ever need to! read more

Picked up our Venza about 48 hours after we dropped it off. The replacement front bumper is a perfect color match and the inside detailing was a pleasant surprise. The staff, Jeff & Missy, are friendly and helpful making this a pleasant experience. read more

I had a fender problem after a spin-out in the snow and I received fast, efficient, reasonably priced service from the personnel there. I will return there in the future when I need any body work for my vehicles in the future. - D. Benishek read more

Exceptional service from Missy and Andreas Also the finished work on my car was beyond my expectations. Not only did they do body repair but they cleaned it inside and out. Feels like a new car! Thank you read more

Very professional, kept me updated during the repair process. Added bonus car was wash, vacuum and wheels and tires were done! Missy, Nuri and Alicia all great to work with, would recommend to anyone. read more