Bill and Mark Jr were Great!! They were polite, very careful…read moreand considerate. I Highly recommend. They made a stressful time for us so much easier. A BIG Thank You !!!

I do not write reviews lightly, in fact, this is only the second review I have written and my first…read morewas extremely positive. Unfortunately, my experience with this company requires a cautionary account. My move took place on Nov. 25, 2025. I expected two movers who would conduct themselves in a professional manner, demonstrate knowledge of the task at hand and treat the client with basic respect. The two movers that arrived were young men in their early 20s. Prior to hiring this company, I specifically asked the Manager whether her movers wrapped the furniture and I was assured by her that they did. However, on the day of the move, it became clear that the crew did not understand or follow standard professional moving practices. My furniture was not wrapped or protected; instead, I was told that blankets would be placed on items only after items were already on truck. They were not. The movers were very dismissive and rude. As a woman alone, I felt very uncomfortable speaking up further. This experience reflected a lack of professionalism, preparation, and respect for the customer. Their conduct made an already stressful day more difficult than it needed to be. During the move, furniture damage did occur. After weeks and repeated calls on my part, I was eventually offered monetary compensation. While the amount was nominal, I am grateful that some recompense was finally made. My purpose in writing this is not to be punitive, it is to warn potential customers and to encourage this company to improve. Particularly, in how their movers interact with clients. Skill alone is not enough; of which they had little, but that professional demeanor and respect matter. I sincerely hope this feedback is taken seriously, as it would go along way toward improving the overall customer experience.

Thank you again Tim and George for moving that furniture for us. This is 4th time we have used TJS…read moretransports to move furniture for us and my parents in the last 8 years. Everytime Tim and his crew are professional and dependable. Tim always responds right away to questions or concerns. They are fast but they put such care into moving each item making sure nothing is ever damaged. I definitely give them five stars and highly recommend them, as they are the best moving company in town.

I bought a used dining set from the thrift store for my granddaughter and did not have a way to…read moretransport. I called TJS and within a two hour window he was able to pick it up and deliver to my granddaughters house. He handled that set as if it was an expensive new one. This is the third time I have used his service and I highly recommend it.

Having managed several successful small businesses myself, never before have I experience more…read moreunprofessionalism in my 20+ years of experience. First, their response time for getting back to you with a quote is horrible. And when I finally received a quote, it was not in writing. Second, when the day came for them to move me, they showed up late with a truck that was falling apart. Parts of it were rusting, one of the rear tires on the double axle was flat and hanging on the rim, the gas tank had a piece of plastic stuffed in it to function as a gas cap, and the truck failed to start when they tried to back it up to the storage unit. When the employees called the owner, he cussed a blue streak on the phone and hung up angrily. When he called his employees back again, his attitude was less than professional. The movers themselves were talking about how the truck was unreliable as well. They informed me that the owner would be there in 20 min and I told them to call me when he got there. The next call I received was not from the owner but from the moving crew that had been talking about how unreliable the truck was. I asked them if the owner brought another moving truck or trailer, and they informed me that they had managed to start the truck and were ready to move me. I told them I wasn't comfortable with them using that truck, to which they replied, "F^&K you then." The owner failed to call me at any time to inform me of what was going on or how he planned to complete the move. As a result of their poor customer service, I have now incurred additional storage fees. As a result, I cannot in good conscience recommend this business.

First let me say BUYER BEWARE! As I searched for movers I found the cost to be nearly $2500. Until…read moreI came across Rockford Family Movers. They were nearly half the other quotes. I asked why and Steven said that they had little overhead and were a local family company. I did some research on yelp and google and found every review at 5 STARS!! They are definitely NOT 5 STARS! We tried to support local while saving a few bucks. Don't do it. The movers showed up in a U-Haul, not professional looking at all, just 4 guys one of whom was the owner Steven Eisenach. They took a crazy amount of breaks. Every few minutes was a smoke break. I had to ask them not to smoke in the truck while loading our furniture. Plus they threw their cigarette butts all over the yards and drive ways. In all it took over 10 hours for a 3 bedroom home to go 10 minutes away. After the move we noticed many dings and gouges in the furniture and other items. During the move I noticed a gouge in our downstairs oak door and pointed it out to a mover. I got a shoulder shrug and a "wow! thats bad." After the move we had to repair and paint many scratches in the walls at the old and new home. The worst came as we unpacked. I left my garage tools to unpack last in order to get the house up and running. When I finally got a chance to unpack the garage I noticed many tools missing. I ended up losing many hand tools and some power tools. I have a 4'x8' peg board normally loaded with tools. Now it barely has anything at all. I am finding more tools missing every day. I did reach out to the movers via email and voicemail and have had no response. My wife did some more digging on the company and found a few things. She found that Steven reviewed his own company. And with as many 5 star reviews we believe that most are friends or family. She also found 1 Google review saying pretty much what we say above. They had a couple of tv's go missing. Makes for an interesting read. https://www.google.com/maps/contrib/112013538562282514718/reviews/@42.329958,-89.0485609,17z/data=!3m1!4b1!4m3!8m2!3m1!1e1?hl=en-US And finally, my wife found a news article on Steven Eisenach. It claims that he was arrested for stealing over $17K in jewelry while working for another moving company. See the link. https://www.dnainfo.com/chicago/20151120/lakeview/mover-stole-17500-worth-of-jewelry-from-lakeview-home-prosecutors-say/

I didn't have them move anything. I I just was on the end of how kind and helpful a gentleman who…read morewas working hard on a day at a storage facility moving a customer's things into a storage unit. Luis I hope I spelled your name correctly. I know it's been a while since September 1st. I cut my leg pretty bad and I couldn't get a hold of anyone to help me. I was really upset and you came to help me. Of course I didn't have a first aid kit like I needed but that was the first thing you asked. So you asked what could you do to help me and I said I can't lock up my storage units. You said you could do that. You helped me in a way that some people would have ignored me. I did ask your name before I thanked you because I wanted to thank the man who helped in the most kindest way possible. So if you are looking for a good man and he is careful about your items (I watched him) he is your man to move forward. Again thank you for being a great man Luis. Cindy Hildebrand

I would give Luis and Christian a 10++ out of ten. They were very helpful and accomodating, making…read moresure all furniture was wrapped or protected with moving balankets during transport. Compared to other moving companies I contacted, they were extremely reasonable. I would highly recommend them!

This is a terrible company. They ruined our items due to negligent movers and refuse to acknowledge…read moreour claims. It has been 4 months of silence from them. HIGHLY advise choosing another company. This one is awful and we will be seeing them in court!

Let me start with saying this was one of the most stressful times we've had in so long that I'm…read moreunable to remember the last time. Being a content creator is all fun & games until you've got no walking room in your home. Enter Tim w/ Straightline. Tim showed up to get an idea of our needs not fully understanding that we needed to move, before we could move. After some clarification on his end, his guys showed up on time removing every single box bag & bucket. Tim walked me thru the entire process in order for our actual move to take place. If you need to move, call Straightline. If you're unsure where to start, call Straightline. Fantastic people who're willing to work with whatever the situation may be with the quote upfront enabling you to look around if you still want that 2nd or 3rd opinion. I can tell you you'll be back. No extra over lbs fee, no stairs fee - all one price. Call them & let them take the stress out of it for you.

Dean is awesome! We needed furniture and such moved from IL to Minneapolis. Besides a great…read moreprice, Dean and his crew took great care to ensure our treasures arrived safe and sound. PLUS SUPER FAST! No messing around with a wait, I got my delivery very quick. Support locally owned business, call Middleton Movers.

Great in-town piano move by this company. They arrived on time, actually a little early, and they…read morewere professional, fast, and courteous. Clearly it was not their first rodeo; they knew exactly what needed doing. The piano was perfectly protected and handled. The crew suspected the piano dolly might damage my entryway tile and took care to protect it. All phone conversations were professional and friendly. Highly recommended.

Eric's helped up move some very heavy exercise equipment as we prepare for a move. They could not…read morehave been nicer or more professional. He returned our call same day. He let us know when he was coming and he showed up when he said he would. The pricing was fair and Eric was upfront about his rates beforehand. He did everything we asked and did such a great job. We will use them again in the future and will recommend them to anybody looking for a reliable moving company.

I had to move in January of this year and got quotes for moving about 30 miles. Eric was responsive…read moreto my questions so I went with his company. The week I was supposed to move brought bad weather. I had a long gravel driveway and expressed to Eric that his truck may not make it through on moving day and that we should reschedule. He assured me that it would. On moving day they spent in total almost 2 hours trying to get the truck in and out of the driveway. They were not able to take my mower or other lawn equipment on the truck and offered a flatbed at an additional cost. I had no faith that the flatbed would be able to get in/out of the driveway with the snow so I decided to call on a later date for the equipment. His crew cracked my headboard and left cigarette butts at both houses. When I contacted him about moving the lawn equipment in April he did not respond.

I bought a full sized mattress, adjustable bedframe and a decorative bedframe to fit around the…read moreadjustable one. They were shipped to my driveway and I was barely able to get them in my detached garage. I hired this company and was surprised at how quickly he scheduled my job. He also gave me a really good price compared to other quotes. He and a helper moved the boxes into the house and second floor bedroom. They assembled all of the parts and spent less than 2 hours. The only issue I had was the huge shipping boxes were not taken away. Now I am left to cut them down to fit in my recycling bin. But otherwise I was very satisfied with the job they did.

My family had just moved to the area and I needed help unloading my huge U-Haul. I found 1 Man 2…read moreHands online and requested their services, he was at my house a few hours later and unpacked the WHOLE thing himself! In under 2 hours. Everything was cared for and nothing broken. Definitely recommend.