Long story short, I went to a shop that quoted me a large amount for an issue I was unsure I had. After having my car looked at by Jasiel (owner of Gresham Automotive Service) he referred me to Goin' Straight. I went there in the morning before work, (que violin) ran them the story of being an overworked single mom on a budget and the dilemma of the car issue. Jeff and Kim were soooo accommodating! They were able to work around my busy schedule look at my car diagnosis and fix my non-issue! There was no huge fix needed but an alignment that they were able to provide at a reasonable price in fact cheaper than other shops quoted my around the area. When I left the shop later that night the car drove better than I thought because I didn't even know it could feel smoother. I highly recommend you start business with this company! The honesty is much appreciated in a car business, and the way they took care of me felt like family although they called me friend as soon as I walked in the door! read more

called and was told it would be 120$ for an alignment. I had just put brand new tires on my car and the tire place said my old front tires were slightly worn on the inside wall and recommended a alignment. Came to this shop as they had done my daughters car years prior. It took them 13 minutes to figure out that my front end cannot be adjusted, so instead they increased the tire air pressure and changed the toe? They told me to come back in 2000 miles, for what?? Is my car aligned, they didnt tell me. They ended up charging me 80$ to put air in my tires I think. Feel like I need to take it to another shop as I dont feel good about this experience. read more

Every time I think I need to write a review for Goin' Straight, I'm driving! My car is driving so smooth now. I brought in my vehicle for an alignment for my very crooked steering wheel and veering car and left with a new tire rod and straight driving car. They went the extra mile to take care of my car, charged me a very fair price and took on the extra work to get it done the same day. They came highly recommended from a tire company up the road and now I know why. Glad they are in my neighborhood! read more

The BEST. So glad I found them. Friendly and knowledgeable right from the first call. They did pre-purchase inspection on a used vehicle for me (2022 Mazda Miata) and they were VERY thorough. True experts and they really care about their work - they had multiple technicians collaborating to figure out the details on the car! Great communicators too. Other shops should learn from them. Thank you! read more

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First the story - skip to the next paragraph if you jut want to hear about this place. This place was recommended to me by Wayne's RV & I'm thankful to both. Tried for 3 weeks to find a place to service our 1992 Fleetwood Tioga Motorhome & finally found a place but when we got there for our appointment they said we were too big for now. Luckily I had called Wayne's about a propane issue the day before & the gal told me to come right in. Then they recommended this place. Goin' Straight honestly made me a little nervous by the name because I'm married to a woman. I was hoping the owner was just punny ! They seem to be just that. If they took issue with me & my wife I couldn't tell. Very kind & friendly & got me in & ready for my trip the next day. Motorhome doesn't feel so squirrelly any more & doesn't pull so much to the right anymore. Couldn't be happier! read more

Goin' Straight Wheel Alignment - Sign - Auto Repair Near Me - Portland, Oregon

BEST FRICKIN PLACE EVER. COME HERE THEY CARE SO SO MUCH. I got an alignment and they did so well they even offered to look at my check engine light! I value this place very much. read more

Awful service. We dropped our truck off and the office staff seemed like she was altered or extremely disorganized. We called them to see if our truck was done and was told that it was but when we arrived, it hadn't moved and they didn't actually work in the truck. The office staff ran around unaware of what happened with the vehicle. We decided it was probably best to take it somewhere else because this place seemed Like it was run by some very altered people. We won't return. read more

Made and kept appointment; told callback would come. 5 hours later, no call back. Wife called; nothing had been done. Woman said big "trailer job came in." I guess our appointment fell away. Went elsewhere. No idea if their work is any good. read more

I called to make an appointment, and was told that they had a cancellation so the gal took my info and scheduled me for the next day. While I was scheduling I read the most recent yelp reviews and decided to try elsewhere. When I called back 15 minutes later to cancel, the very same gal had no idea who I was, and had no record of a scheduled appointment. Now read the prior two reviews and don't waste your time. If you are the "Gal", and are reading this, you may need to seek professional help. read more

Probably the best mechanic experience I've had. Above and beyond, the owner stops and has a conversation with you and is very experienced. Very friendly and informative, allowed me to get under the car and explained what the issue with my alignment was and what they were going to do to fix it. They all worked quickly and priced fairly. Idk how this place only has one other review. Any questions you have about anything car related they can answer, they're all car enthusiasts. Especially about dirt racing. 10 for 10 will come again. read more

Goin' Straight Wheel Alignment - Inside the shop. - Auto Repair Near Me - Portland, Oregon

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Went in 2017, was told I need a strut bushing. I paid a mechanic to do it, $70. The van was practically diving off the road. I went back. They charged me $35 to adjust the steering gears. The van tracked slightly sideways down the road and the steering wheel wasn't straight. I didn't get back for almost a year, as I moved. I went in expecting a free adjustment for the steering wheel. They said the strut bushing was wrong, installed backwards, and my bearings were loose, and I needed a ball joint. I paid $100 to have the strut bushing reversed, and another $275 for the ball joint and another alignment. I went on a trip, there was a lot of bearing sounds, I brought it back. They said both my front bearings were fried. I suggested it was their adjustment that had done it. Next thing I know, the front office woman had gone and said something to John, the owner, and he was standing before me so angry he was literally twitching. My wife had overheard John when he was told I was talking about their adjustment causing the bearings to burn up (and by the way there was wear on the spindle from the fried bearings digging a groove during my trip). She didn't hear the office lady, but she heard John saying he would have my van dragged out of his shop by a tow truck. She said he want from 0 to 10 in anger in a moment. So, I paid for bearings and labor and left. That was a bad experience. read more

I've never been to such a helpful shop until I came here! They do wonderful work great prices the safe is friendly and they go above and beyond! I highly recommend them! read more

They will give it to you straight. No messing around or feeling like you are being taken advantage of. Highly recommend.

I took a 2000 F-150 pickup into have them diagnose my front tires wearing on the inside. While the Ford dealership had tried twice and been unsuccessful, this place got it figured out within about two hours that the ball joints were bad. Unfortunately, I will have to do the repairs myself (my boss doesn't want to spend a bunch of money on our beater shop truck), I will be returning for a full alignment after I am finished. I will be using them again. read more

Extremely prompt service, great environment and customer service, and much more affordable than I assumed. Felt like a homey place where you'd always take your vehicles. If I lived around here I wouldn't pick another place. Very honest people read more

Goin' Straight Wheel Alignment - Viewing room while waiting for vehicle to finish - Auto Repair Near Me - Portland, Oregon

Very honest and knowledgeable. Took my fathers 94 explorer in and had alignment done. Then my dad took it back and got a full work up done because he was so impressed by an honest mechanic. Took my 2005 grand caravan in because the power steering was making horrible noise. They did a quick fix, showed me what needed to be done for long term fix. Didnt charge me a thing! So im still really impressed. Then i take in a 2002 f150 i found at a used car lot that i really liked. Wanted to get a pre purchase inspection. Got me right in and said it was a good rig. But it had about $1500 in work that it would need sooner rather than later. Guess what. Didnt charge me a thing! "Youll be back." is what they said when i tried to pay something. Im very very impressed by them. Dont know why no one has done a review before! Yes! I WILL BE BACK! read more

During the 2 day snow/ice storm that hit PDX this month, I hit a curb pretty hard. My Lexus RX350 was no longer driving straight. Goin Straight was able to assess the damage and subsequently find a part at a reasonable price, and complete the work within 2 days. Throughout the process I felt very comfortable with them and had no doubt these guys knew what they were doing. At the of the day, I think these guys are legit and will be going back again when a need arises. read more

Came in to get my mini school bus aligned, came out with a great experience and a straight driving bus. John even gave me a list of things to check over before my big road trip around the country which was super awesome. Will definitely be back before we leave, just to make sure everything is perfect. Thanks again! read more

My entire experience with Goin' Straight Wheel Alignment was amazing. The friendly staff made the entire experience pleasant and the turnaround was quick. Overall cost was low and there was no surprises with what I was originally quoted! My 2017 Camaro SS had a bent rear knuckle spindle and they were able to diagnose the problem, order the part, and provide me a quote all in the same day in little to no time. They even worked through the Holliday to ensure I was taken care of as soon as possible! The mechanics did amazing work, the quote I received on day 1 was what I paid, they made sure to set proper expectations and follow through. The day they said I'd get the vehicle I did. Most importantly, I never felt pressured or taken advantage of as you might at other places. The mechanics not only showed me what was wrong, they called around to find the most affordable replacement with the quickest delivery time. Their recommendations made sense. I never felt that they were trying to add additional unnecessary repairs, the mechanic was also completely okay with providing me with the damaged parts when I asked! When I went to pick up my car they let me test drive it and make sure it handled well before finalizing the payment. I couldn't believe how trusting and friendly the staff is. There was some stains left on the ceiling liner of my car, which stood out immediately but I was able to get those out for the most part. All in all, I would absolutely recommend Goin' Straight Wheel Alignment to anyone that needs work done! read more

JJ is an outstanding owner who personally gets dirty to understand first hand what's going on with your rig. Diagnosis are OnPoint, fixes get done fast and her quotes are fair to the customer and her employees. I know my vehicles are in good hands here at Goin Straight. -Kirstan read more

Great service! Had my truck ready to go within the hour. Highly recommend and will be back

Unfortunately I have to rate them a one star front desk lady as nice but these guys have no idea what the hell is going on! They don't provide a before and after alignment sheet because they have NO alignment rack they eye ball it with their "experience" let alone after market camber kits they won't even touch them waste of time and money idk how they have 4.5 stars read more

THIS PLACE IS UNDER NEW MANAGMENT WATCH OUT These guys are not friendly. They will tell you that they will do a job for a certain price and at a certain time and then they just decide to change it if they want to without reason or explanation- You would do better to find another better shop where the people are more customer friendly read more

I was never able to get my restored 1979 Ford truck's front end aligned correctly at other shops because of its unique "twin I-beam" suspension. My truck had positive camber that caused the front tires to wear and drive on the outside shoulders. This place knows how to fix just about anything on wheels. They put my truck on a frame rack and bent the I-beams to bring the camber to neutral. Now my truck doesn't roll the tires under the wheels when I make a sharp turn. It drives better on the highway too. It's quite a noticeable improvement. Couldn't get that at other shops I tried over the years. They do a free 3,000 mile follow up inspection to make sure everything is all right with their work. I will never go anywhere else for front end work on any of my cars. read more

John and everyone at Goin' Straight went out of their way to do a fantastic job of taking care of my alignment on my Motorhome. What all they did for me was above and beyond everything I could ever think a business would do for their clients. I left feeling like part of the family. They did what was needed to make it perfect. Thank you, Dave read more

This place is the best! No one would touch my car but they hooked it up! They know what they are doing and take the time to get your whip riding they way it should! Highly recommended for anyone who needs a suspension lift or anything like that!! Top notch read more

It has been a while since I have reviewed Goin' straight, and have continued to take my cars there over the last two years or so since I wrote my last review. I have continued to get wonderful service and have been really happy with the service I have gotten there with my two cars - 2005 Acura TL and Toyota Avalon 2008. Any time another shop has told me I need a bunch of work done, I head to Goin' Straight to see what John the owner thinks about it. He saves me a lot of money by coming up with cheaper alternatives, and telling me whether I really need the work done now recommended by the Acura dealer or Toyota dealer where I occasional take my cars for recommended services. To quote an old cliche John is as honest as the day is long, and doesn't do anything that is unnecessary. And he often checks things out for free. If you think you have any problem with the basic working of your car that support your car going down the road, like alignment, steering, brakes, ball joints, shocks, struts, frame, I definitely recommend you give John and Goin' Straight a call. I think you will be happy you did. read more

Very hard to find a honest shop that does a good job. Everyone was great to work with; John and JJ got a suspension and brake job done right and ahead of schedule. I highly recommend this shop! read more

I had an urgent issue with a stripped out frame nut in a hard to reach location. Called them that evening and JJ quickly returned my call and got me in. Not only did they do what I asked but also went the extra mile to earn a happy customer. JJ and John are amazing and trustworthy. It's good to know honest shops like this are still around. Thank you! read more

Installed front wheel hub, significantly less expensive than shop I usually take my car to, nice people.

Also known as "Goin Straight" Alignment! The best experience I've ever had with a mechanic. I highly recommend these guys if you're tired of getting taken advantage of and lied to by other shops that want to make a quick buck on replacement parts and want an honest and fair experience with your vehicle. read more

After all the great reviews of this place I had high hopes. This is how it went......... So here's how this played out. Went in for an estimate for a frame fix on my sons truck. They looked at it and JJ said she would email a "written" estimate so I gave her my email address. Two days later after not getting the estimate, I called. She said, " I'm sorry sweety, the estimate is $1250. Do you want me to email this to you? I said, yes please. She's like, "what's your email address"? So I gave it to her again. After two more days, I called again. Got voicemail, relayed my message about "written" estimate, which she was supposed to have emailed me 4 days ago. Oh I'm sorry, we're sooooo busy, busier than anyone on the planet. Ok, I embellished a bit. Not long after I got a text. "Hey, its jj I missed your call" Me: JJ who? JJ: Oops, sorry. jj from going straight. Just missed your call Me: So you gonna email that estimate to me eventually? JJ: Remind me ??? Me: I've reminded you for a week now JJ: OK then, remind me who this is. Because I do not save every # to a customer vehicle Me: John Latter. 2000 Ford Ranger JJ: We talked last week, gave you a price. Did you want something in writing? Me: Yes please. You already said u had something written up and were going to email it to me JJ: I do have it written up. Just have not had the time to email it to you. I'm a very, very, very very, busy shop. I get all the total jobs that nobody wants to do...so if I have not got back to you, it's cause I'm busy. If I'm not quick enough for you, you can go somewhere else. Me: You can take your attitude and pack sand. You'll be getting your first negative review on Yelp from me JJ: Sweet, good to know....gonna pass on the job, good luck. Been in business 47 years, good luck with that Me: Whatever. You're not the only game in town JJ: Nope, but we're the best in town ! Me: LOL Everybody's busy. That doesn't mean you don't do what you say you're going to. Now let me ask you this. If this woman had so much time to make text with me....how long could it have possible taken her to email the supposedly already written up estimate. I only wanted it so I could show the person who wrecked my sons truck what it was going to cost to fix. The JJ's attitude was totally uncalled for. Would never go back, will tell everyone I know to stay away from the place with the woman with the nasty attitude. By the way, gave her my email address 3-4 times and she still didn't get it. I'll be sharing this on Facebook This place sucks nuts and jj is a snotbag....Too busy to email an estimate....plenty of time to make snotty text read more

I appreciate the professionalism and integrity. After a quick inspection, and road test evaluation - no work was needed. When it is needed, I will definitely use these folks. They changed their name to Straight Ahead.... read more

I've had major bad luck trying to find someone to align my 1967 ford F100, and I couldn't find anyone to do it then I called this place and not only were they able to do it but they were even able to get me in right then. Then they even went above and beyond with doing some other things on my truck. You can just tell they take pride in their work and that they stand by their work. I will ALWAYS go here. read more

I took my 1987 4runner to John's a few days ago to get the alignment fixed after a collision. Everyone in the shop was super nice. They explained everything that was being done to my truck and didn't push services I didn't need. I had one part that needed replaced and they had it delivered to the shop and installed super quick and cheaper than I expected. Truck drives better now than it did when I bought it. read more

Amazing people. Took the car in for an alignment and they tweaked and tweaked and tweaked it again to get it just right. They also fixed a problem we've had for almost 15 years and nobody else could find the prob. It is a rare thing to find a shop that getting it right is a top priority. read more

This is one of the best experiences I've had with mechanics. JJ's always there with her excellent customer service that always exceeds my customer service expectations. The mechanics there are always fast and efficient. You get great quality work from them. I have a mechanic as a father and didn't get any bs from them. They respected the fact he worked on my car and I appreciated the fact they told me to get a Camber kit and told me to have my dad do it. Can't say I've come across many mechanics that respected me wanting to have my father do most of my mechanic work. Had a hybrid Camry that needed an alignment, JJ recommended the Camber kit after my first alignment, knew my dad could do it and told me to come back for my second alignment after dad put the Camber kit on. Which is awesome! Another thing that's awesome is they're prices, they are very reasonable and affordable!!! Any work my dad can't do at his shop I'm coming to theirs, they gained my respect and a lifetime customer. read more