Arron was awesome showed up on time and fixed the problem in no time at all! Strongly recommend…read morethis company

Worked with them for a prepurchase inspection…read more Good: - fast and clear initial communication, straightforwards - very quick to schedule, same day - friendly and easy going - provided photo of an axle leak issue that otherwise nobody had caught Not too good: - as other reviewers have noted, they weren't responsive with followup questions - Expect to get a verbal rundown of inspection results and nothing further in writing, despite what they say - Missed a small oil leak from front crankshaft seal that dealers were aware of and I had also seen evidence of during my own cursory inspection. But it's possible it'd been cleaned up before they arrived... - Mechanic arrived at dealership more than two hours late and I received no notification about this, and my calls asking for an updated ETA were dropped From time of mechanics arrival to when I received findings, the inspection took between 30-45 minutes including a test drive.

Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

owner is committed to quality work. And he stands behind the work. Was able to have him visit my…read morehome to get the repairs done, and a road test for an affordable clear price up front.

I didn't actually go through with the inspection but the beginning process in which they provided…read morewith carfax and vehicle history report and any known issues with that model car gave me confidence that they would be thorough during the inspection process.

Really great having an inspection done remotely. Gave me a baseline to make sure I was looking at a…read moregood vehicle before I drove 200 miles to buy. Ultimately did not buy it but was money well spent.

I have used Master Tech twice over the last couple of months, once on my Civic and then on my CRV…read more They go over your car extensively upon receipt. They wrote up a report on the findings and recommended fixes. I appreciate how well they communicate and keep me informed about the quotes, progress, and work performed. It's never great to have to deal with a car issue, but dealing with professionals definitely helps.

I don't feel that their price structure is completely fair. They quoted me a price of $129 to…read morereplace my cabin air filter on a Dodge charger. And this is what I got when I googled it. The average cost for a Dodge Charger Cabin Air Filter Replacement is between $49 and $56. I just called Jiffy Lube and they quoted me a price of $49. All I can say is beware of add-ons!

Welp what can you say about the best dealership I've ever been to and I'm old AF and have had many…read morecars. Donovan and Grace the finance lady obsessed with Starbucks were easy to work with. I felt no pressure from either and wasn't constantly hounded by annoying phone calls during the process. I recommend them 100 percent without hesitation.

called to get warrenty repair done to my 1month old F250 with less than 800 miles…read more drivers window will not roll up. asked about loaner vehicle - service said none available. trucks brand new, bought from there dealership with less than 800 miles. do not buy new vehicle and expect good service from this dealership

I called Alex and he came out and gave me a really good price to fix a 2002 Toyota Camry that had a…read morebad alternator and a broken tensioner. Alex was super patient. This guy easy to work with if you're looking for someone that really knows what they're doing is hard-working shows up on time doesn't leave till the work is completely done. Hundred percent recommend him very easy to work with really chill guy. Alex really knows his parts and is great at diagnosing cars. He also speaks Russian if that helps. He's also very professional

Unprofessional coordination and poor communication. The…read morequality of the mechanical work itself was decent, but the overall experience was extremely frustrating due to poor coordination and unprofessional behavior. I was asked to meet so parts could be picked up. I was sent a Google Maps location, drove there, and waited--only to be asked where I was. I was then sent a second location, which turned out to be 18 minutes away, after I had already spent about 20 minutes driving to the first spot based on the information provided. Instead of acknowledging the confusion, I was told that the situation was a waste of time and that I should find another mechanic. This was after I had already rearranged my schedule and made the effort to meet based on his directions. The lack of consideration, poor communication, and dismissive attitude were very unprofessional. Coordination matters just as much as technical skill, and unfortunately, this experience fell far short in that area.

Elvis B. delivers again! Elvis B. provides excellent auto service professionalism by being thorough…read moreand patient in providing timely detailed explanations and line item cost estimates. Elvis B. always uses a respectful tone, is very knowledgeable and patient not only with me but other customers. Elvis B. has shown again that Gresham Subaru consistently provides excellent service, courtesy, and respect to clients. Edison W. at Parts Department has also assisted me during my visit as well as in the past. Edison always uses a respectful tone, is very knowledgeable and patient not only with me but other customers. In my experience, the Gresham Subaru Staff in the Service Department and Parts Department will only perform the necessary service and nothing more than your vehicle needs. Extremely honest folks!

I will not be taking my car back here to get serviced again. They're not good at communicating with…read morepeople who do not understand cars nor do they fully document what they've reviewed. They said they fixed my vehicle and within a week it stopped working. They told me I needed a new battery but I took it back to the auto zone I bought it at 3 months ago who tested it at 100%. Never once on the paperwork or via phone was it explained that they did a deep dive test that found an issue that might not register directly on a more surface level test by autozone but no one reviewed that with me or made any note about it on the original paperwork that I could show autozone relating to my concern. I reached out to speak with a manager regarding my concerns 4 different times and not once did they reach back out to me. I wish I could just ignore my clients I don't want to talk to - highly unprofessional. I will be complaining to Subaru corporate about my experience. Do not take your vehicle here. I will be going to Vancouver next time. I finally heard back from a a manager who basically didn't give a crap about what had happened. He said that I left messages with a third party call center so he never was truly notified about my concern and didn't seem terribly concerned and just got mad at me that he hadn't gotten contact as if I would know who is fielding my call when I dial the service information listed on the Gresham Subaru website.

I stopped here sometime in October because my tires felt off and they were in the area. Yeah I…read morecould have stopped anywhere else but it was rainy and I needed to stop somewhere. As soon as I parked I wasn't even a customer going in the shop, I parked near the garage and a friendly tech walked over to me and asked if I needed help, this is NOT normal. You go to a shop and the techs almost ALWAYS avoid eye contact with anyone. I mentioned my tpms light kept going on and he adjusted the air pressure. It was all good and then a few days later, the SAME THING happened again. So, I decided maybe I'll go to another shop. The tech at the other shop looked at my tire and said nope it looks fine I don't know what could be wrong and why it keeps going flat. So I just ordered new wheels and new tires and waited for them to come in because of course winter is coming and I don't want to be stranded. Before my wheels arrived I made another stop to Midas and the same tech greeted me and helped me and said, air already? I said yeah the guys at the other shop couldn't figure out what's wrong. So I mentioned there wasn't any nails or anything. So he took the time to take the wheel off.. I'm not even a customer. Just someone asking for help. He realized the valve needle(?) in my tire wasn't locked in all the way so the air wasn't staying in. He adjusted it and told me to come back if any other issues arise. I didn't go back after he fixed that and I thanked them and promised to go to their shop when my service is due. So months go by it's the end of December. I decide to do an early oil change to get ahead and see if there's anything else that needs to be done to my car, I went back to Midas as promised and the same tech was there! He loved my car and said wow you have a clean tlx! He mentioned he got an Acura recently as well. We both agreed they are beautiful and he told me something's about my car and as I waited for my oil change I chatted up with the manager and he was very kind as well. They gave me a list of things that need to be done to my car and I mentioned I got some spare parts and he mentioned if they fit my car they can use it in place of ordering to get the work done on my car. While it is pricey to get car repairs, if I could afford to have them do it all at once, honestly I would. These guys are genuinely kind. As I drove off I had noticed my car was making weird noises, they did a tire rotation for me. I called them and they invited me back and lifted my car up again and showed me that the shop that installed my wheels and tires put the wheel weights in a very awkward spot making it rub against my brake caliper. So no problem, the tech switch the wheels back and told me to demand I get that fixed because as much as he would be able to do it. He wants to be sure that I go back to the shop I went to so that the manager can see what went wrong to prevent the next customer at the other shop from having a hard time. Nice right? Anyways, these guys have my loyalty.

Went in for an alignment today. Kiefer at the front desk was very cordial. They also texted me a…read morevehicle inspection report with what was needed to be fixed and a quote for the work to be done. Good experience.

Karrar was great work with her made the process so easy…read more Bought a brand new ram 2026

was in today looking to get a new car. heather was very prompt in seeking to what I was looking…read morefor. very adamant about my concerns and the needs of my family. if I could give a higher rating, ABSOLUTELY!

Ryan is a cool, very down to earth person. I bought a 2013 RAV4 used and brought it in for…read moreinspection. He walked me through every nook and cranny of the vehicle and walked me through every detail of what he noticed. I appricate his transparency and I can tell he really took the time to make sure my car was safe. The inspection cost me $145 which may be pricy but since I can tell he went through every inch of my car I feel it was worth it. Will be going back.

This place is the BEST. Ryan is always great to work with and will get you in & out asap! The…read morepricing is always fair, one of the only mechanics I trust. 10/10 will always recommend & won't go anywhere else.