Great spot. Fixed my wall clocks quickly. Highly recommend this establishment. Price was right too.read more

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

I can't say enough good things about this place. Everyone was so kind, professional, and genuinely…read morehelpful. They treated my jewelry with care and explained my options without any pressure. It's rare to find a shop this trustworthy -- I'll definitely be returning.

I am thrilled with the service on my shoes. I took two high end pairs of shoes to be cleaned up and…read moreI can't believe what a spectacular job they did. This is my new find!!!

I went in for a battery change on an Omega Constellation. The gentleman provided excellent, fast,…read moreservice at a very reasonable price.

Excellent service!…read more Had three of my citizen watches repaired (all Eco-drive -- solar -- models) for a modest cost, unexpectedly lower than what I've been charged at other watch service/repair centers. Very nice man. Quick repairs, and he even polished the crystal face of all three watches (they get scratched readily in the tight confines of a cockpit). I highly recommend this company. Small shop, low frills, excellent service and prices.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

My watch got water inside and Brad took care of it quickly. I recommend his watch repair service.read more

Best watch repair man in town! Friendly, great communication, and excellent workmanship.read more

Keith Was amazing, timely and flexible! Broke 2 of my…read morechains, one with a complicated link, and needed them fixed. He came to my home, 40 minutes after contacting him, and did all the work from his Van. He was so quick, under 30 minutes, even did a little extra work on them for me! All this for a very affordable price. I recommend him 1000%. Will definitely be using his services again

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Mary Ellen is always happy to help me. I typically buy watches online, and they always help me to…read moreremove links. The service is fast. I looked at a few of the watches, they are competitive prices. I am definitely coming back to purchase my next watch.

Ryan at Jewelry Replacement Source is AMAZING!!! It was a pleasure working with him during my…read morecustom ring design. He is so personable and a true GEM! He goes above and beyond to deliver the best quality, pricing, and services to his customers!! My rings from Ryan are stunning!! Exceptional quality and craftsmanship! I can't thank you Ryan enough for making me such a brilliant, dazzling, and breathtaking ring!!! Grateful for your exceptional service Ryan!!

Great work and a fair price. It was a challenging 200 year old piece and you can t tell that it has…read morebeen repaired!

Stopped in for a watch battery change and they did it while I waited. Nice guy, clean shop and…read moregreat service.

Stopped by to see if they could evaluate and regulate my Seiko Marinemaster. De La Rosa did not…read moredisappoint! They walked me through their process and explained exactly what they would do. They did a free estimate and showed me that my watch was running +12 secs, which admittedly is not bad but I knew it could be better. Ultimately they were able to get to +1 sec per day which is crazy accurate! They even did a pressure and vacuum check after. The price was very reasonable and the service was excellent. Highly recommend!

The most honest precious metals exchange ever! Brought in 6 generations of jewelry for…read morevaluation/sale. The team was meticulous: by examining, weighing & verifying authenticity of each piece, we felt extremely comfortable w/ the price(s) offered. Absolutely NO buyers remorse w/ the transaction. I'd travel out of state to do business w/ this merchant. I was lucky enough to find a vintage, hand-poured 1kg bar of silver, which I purchased as well.

Great service, super polite, clean and professional. I felt really safe going in there and liked…read morethat the doors are locked to the outside and the proprietor was wearing a handgun. A bonus is his dog liked to me!