My watch got water inside and Brad took care of it quickly. I recommend his watch repair service.read more

Best watch repair man in town! Friendly, great communication, and excellent workmanship.read more

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.

I rushed in on Christmas Eve. I needed a new watch & straps put on the watch. I also still needed…read moreto purchase one more gift. Amanda started helping me. in 30 minutes I had a working new watch. With the watch straps put on the watch as well. While they were working on my watch. She helped me pick out a fountain pen. Amanda saved Christmas for me. Good people definitely make a difference. Thank you Amanda. Pedro C.

I need to express how GREAT is to have a Watchmaker close by, specially if you're a serious…read morecollector. Also if you have a everyday watch that needs battery and seals and need service here is the place to be. Leonard acknowledgment in service and attention goes above and beyond expectations. I have been taking all my watches to him for repairs and or services and I have received nothing but the best quality service and warranty. Very, very please with his service and courtesy KUDOS!!!!!

I brought my watch in for a new battery. They did that and cleaned the watch. Excellent work.read more

Oleg did a wonderful job repairing/replacing the post on my diamond earrings for a very reasonable…read moreprice. They now look brand new.

Have used this business before. They continue to provide quality service. Today I had them…read morereplace wrist watch batteries. Quick work & at a decent price. Located in Glendale, worth the drive.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

I came in because I had accidentally bent the basket of my ring and needed it checked out. Melissa…read morewas so kind and helpful, and had the ring inspected. The jeweler inspected it, didn't see any damage to the metal so they knew it would be a quick fix. Not only did they do it on the spot, it was completely free of charge. They also took the extra time to make sure the stones weren't loose and gave the ring a thorough cleaning. Above and beyond. On top of that, I'm starting to look for new rings for a 10-year vow renewal but I have no clear direction on what to choose. Lynn and Melissa were absolutely wonderful throughout the process. They were personable, kind, and genuinely helpful without any pressure. Honest service, knowledgeable staff, and people who clearly care about their customers. I'll definitely be back and highly recommend them :)

Highly recommended. Brought in a pendant for repairs,a stone had fallen out of a very delicate…read morecustom fitting. They made the repairs beautifully and at a very reasonable price. Everyone is friendly and knowledgeable. I had purchased a diamond necklace there some years before and had a great experience as well. Employees are trustworthy and not pushy at all. This is the place to go if you're looking to purchase jewelry or need a treasure restored .

I went in for a battery change on an Omega Constellation. The gentleman provided excellent, fast,…read moreservice at a very reasonable price.

Excellent service!…read more Had three of my citizen watches repaired (all Eco-drive -- solar -- models) for a modest cost, unexpectedly lower than what I've been charged at other watch service/repair centers. Very nice man. Quick repairs, and he even polished the crystal face of all three watches (they get scratched readily in the tight confines of a cockpit). I highly recommend this company. Small shop, low frills, excellent service and prices.

They do a great job with my watch repairs! Recommend this place for any watch needs. 'read more

Has few quartz watches that wanted to gift my son, I stop at ED Marshal Jewelers and offer me the…read morebest service ever, everyone on the store are nice ask if need help and Ed at the service desk he was wonderful. Definitely 5 stars service!!!

Dennis has been our Jeweler for 20+ years Best Diamonds in…read moreAZ. and always at a fair price. Started with Hearts and Arrows studs for my wife, and just like Dennis said "she'll never take them out once she puts them in" . Later we upgraded her engagement ring to Hearts and Arrows that sparkles around the room. The salesperson at Tiffany's in Las Vegas grabbed her hand to see the ring, said it was one of the most incredible diamonds she had seen.

Dennis did an excellent job resizing my wedding ring! He's very knowledgeable and experienced so…read moreyou can trust what he says. I highly recommend Dennis!

I had the BEST experience buying my engagement ring here! From the moment I walked in, the staff…read moremade the whole process feel easy, stress-free, and actually exciting. They were patient, knowledgeable, and really took the time to understand what I wanted. The ring I chose is absolutely stunning -- even better in person than I imagined. The quality, sparkle, and craftsmanship are top-tier, and they helped me stay within my budget without ever making me feel pressured. On top of that, their customer service after the purchase has been amazing. They made sure the sizing was perfect, explained care and cleaning, and genuinely seemed just as happy about the engagement as I was. If you're shopping for an engagement ring or any fine jewelry, this is 100% the place to go. I couldn't be happier with my experience, and get compliments everywhere I go!!

Mike at Braidy Jewelers was AWESOME! He was so kind and helpful when I went in to pick out a new…read moreanniversary ring. I found my dream ring but it needed to be sized so I had to leave it for the jeweler. Something can up and the jeweler wasn't able to get to it. Mike was honest and caring and was even going to contact the jeweler on a Sunday! I did get my dream ring and I LOVE it!