They always have what you ask for…read more Whenever I can make a visit they always have exactly what I ask for with a honest and fair price. Their prices can't be beat! I would recommend this place to anyone looking for a good deal and can find time to get out to them. Their schedule is 8:30-4:00 weekdays.

Strange setup. Customer service was bad. All the business is done through protective glass like a…read moregas station. I wouldn't recommend doing business with them.

I've visited Dana Jewelry several times, and every visit has been a great experience. They truly…read moreoffer some of the best prices around, and their selection of gold jewelry is outstanding. I've also sold gold to Dana Jewelry, and they offered me the highest price compared to other places I checked. Their honesty, fair pricing, and excellent customer service keep me coming back. I highly recommend Dana Jewelry to anyone looking to buy or sell gold and jewelry.

Pretty good service! It's a family owned jewelry place. The owners are nice and welcoming. I will…read moredefinitely go there again.

I was considering re-designing my wedding ring with an upgrade. I had a couple of ideas but didn't…read moreknow how to go about it. Lauren helped me through the whole process. She was so patient and had amazing ideas I wouldn't have thought of. She ordered different shapes and sizes for me to get a good idea of what I really wanted. When I went in to pick up my rings, I did get a little choked up. The rings were gorgeous!! Friends have always recommended Sam and Sons for their quality workmanship and outstanding service. I am coming back to get a pendant designed (I will post that one too).

My body oils oxidizes my silver necklace anytime that I wear it. I have had it cleaned many times…read moreat other jewelers and at home. There was always some residue that wouldn't come clean. I explained that to them and they advised me not to worry about the result. They charged me $50 for the cleaning which was higher than the $25 I usually pay but it was worth it. My Tiffany necklace sparkles like new. So much, that I gave it to my daughter so that I won't oxidize it again.

I originally gave them 5 stars because I thought the owner was honest. I have since learned…read moreotherwise. After getting two very high estimates on fixing my watch, I took it here and was given a cost of $80 to fix it, (See the written invoice which states-fix Movado watch) which relative to the others, seemed reasonable. Not an estimate mind you. He told me it would be 2-3 weeks because he had to send it out. This was on 3/13. On 3/ 27, two weeks later, he called and I expected it was to pick up my watch. It wasn't. It was to say that it was now going to cost $175-more than twice what he told me it was going to cost. (I previously shared with him the two other estimates I got and my guess is he realized there was an opportunity to leverage this. ) I was so annoyed that here I had given him a great review, because when I went in he was complaining about other bad reviews, and this was the thanks I got. When I went in to discuss this with him, he noted that he can't control outside vendor's timelines-agreed-but he is responsible for communicating a change to the original timeline and providing an explanation about why he wasn't honoring the written price he gave me to fix it. My guess is that my watch never left the Tinley Park store. I have lots of jewelry that needs to be maintained but I am done with this place. Suffice to say the watch is not getting fixed.

Finally got the chance to resize my engagement ring. Recently had a baby and my ring no longer fit…read more Took it here to get it resized and not only was it affordable but quick too! Got my ring back in 5 days! My ring fits perfectly and i have never seen it look so clean and shiny!

I was so disappointed in this jeweler. I felt insulted by their comments (in front of the whole…read moreshop) for of trying to ask about restyling or resize my vintage ring. Also, I wanted to change out one small (inexpensive ) stone pendant for another (which I had with me)which the salesperson commented, "that's not going to look good"-did I ask their opinion? It took 3 days & $25- why I let them bully me -I don't know. I was challenged on my requests & made to feel like what I was bothering them. Your store is not that great & your service is selective apparently & unfriendly, I've never encountered such arrogance when you could have had a potential future customer....never again. I went to Layla's on 95th, the next week & spent money & was treated with respect & a positive attitude.

Great customer service! Both my engagement ring and wedding bands were picked here. Every visit has…read morebeen a five star one. I was so indecisive about the wedding band, going there multiple times to try different ones on and spending hours there. Never once did I feel rushed or ignored. They were just as commited in finding me the right fit. Their ring selection is gorgeous. Definitely my go to place when it comes to jewelry.

My favorite clothes in Frankfort. I'm always impressed by the quality, style & value. And the shop…read moreis such a showcase!

Love them! Been bringing my jewelry repairs to them for over 30 years! Honest good people! Bought…read moresome of my best jewelry from them!

Awful customer service....I had a layaway that I had been making consistent payments on for almost…read morea year and when I wasn't able to make a payment I called and talked to several employees about my financial situation due to economic hardships of even being homeless and without my knowledge they cancelled my layaway which had a substantial amount of money accrued..and then charged me for canceling it! They had no legit reason when I found out through my mom which just happened to be in the area to check on it...and claimed that they couldn't find my layaway when she inquired about it! I immediately called them and the owner had a foul attitude when I complained that they never notified me that my layaway was intended to be cancelled...so after a back and forth argument of how they completely disregarded my rights as a customer...I just used the credit from one cancelled piece and used the balance to pay off the other piece of jewelry.....I would not recommend purchasing any thing from these shister people who lack integrity when dealing with pressing customer service issues and their valuable money!