I went into this store silver and it wasn't silver and they tried to give me store credit. I…read morewanted them to put the money back on my card, and I have to sit there and argue with these racist people stay out of their store. It broke my neck out and bumps. And they refused to put the money back on my card.

Friendly staff, fast and reliable service, and most of all great prices an amazing inventory.read more

I had a diamond I wanted to reset and they helped me create the design that I was looking for and…read morethe ring came out absolutely beautiful. I highly recommend Highland Jewelers!!

Local jewelry store with skilled repairmen. Friendly, honest business. Lovely variety of jewelry…read moreproducts.

I brought some VVS Diamond earrings from Gold diamond depot and the deal was top notch. Ali the…read moremanager gave me the best deal with full lifetime warranty yes all the jewelry comes with lifetime warranty cant beat that....I sent 3 of my guys there and they were given great deals...True grade A+ satisfaction

This place saved me , was looking for a Rolex and I'm glad I came here . Love the jewelry variety…read moreand selection it's solid quality , regardless of so much competition they have the best price in area . Amazing service from the store owners and employees as well . Would come back for sure

Great customer service and a good price for the product I was selling! I would definitely go back…read moreto them again.

Walked in today to ask if they could remove some links to re-size my watch while I waited. Couldn't…read morebe happier with the results, price and appreciate that they were able to accommodate my walk-in request. Top notch service!

I purchase two pieces for my grandson was made of s t e a l the other piece was silver and it was…read moreway too overpriced after leaving I'll check with other stores and I was duped at this place

Quick and easy service. I needed a silver necklace spring clasp repaired and they fixed it for $55…read more He also cleaned my ring for free. They have a decent show room with sales too.

What a wonderful local jeweler! I needed to find a place that could resize my retirement watch…read more It was so fast and affordable and the jeweler allowed me time to tell her about my watch and how proud I was of my former profession. As I waited I took in all of the custom pieces and got ideas for things I might like for them to design for me. This place is a gem...quite literally!

Super nice people. We got battery replaced in 5 watches within 15 min. Very affordable.read more

I would HIGHLY recommend this jewelry store to everyone. They made my entire process of getting my…read morecustom pieces really unique. Manny was so pleasant, polite and personable. For every question/concern I had he made sure to respond very quickly. I love Dream Jewelers, I'm never going anywhere else.

Making your diamond-studded dreams come true! I've been a loyal customer for years and they're…read moreconstantly improving. Check out their new location in downtown Chicago.

My partner and I are getting eloped in Vegas later this week, so we were in a time crunch for…read morewedding bands. Luckily, we found this amazing gem of a store in Oak Park. Jose greeted us immediately and helped us find the perfect ring for my fiancée. I described what I wanted for myself, and he said he would be able to customize one of the available bands to what I had in mind. One hour later, I had exactly what I was looking for. He is a fantastic jeweler! The experience was completely relaxed, and he did not try to upsell us. I was pretty nervous about cost since this is all very last-minute, but we actually came out under budget. We are extremely happy with the rings and will confidently recommend EcoKarat and Jose to our friends and family.

These reviews can be difficult, especially when they're critical. My impression is that EcoKarat is…read moreprimarily a jeweler, and I don't know anything about that part of his business. This review is only about watch repair. Further, different people have different ideas about what constitutes watch repair. Personally, I don't consider replacing a watch strap or bracelet, or replacing a battery on a quartz watch to be "repair". Many of the reviews here seem to be about that type of work, but that's not what this is. My watch was losing a minute a day, and I brought it in hoping the cause could be identified and corrected. EcoKarat does not do that kind of work. They send it to someone else to do the work off site. That's not uncommon, but usually a shop will tell you that's what's happening *before* they take on the watch. I didn't find that out until a couple of days later when I called to ask about the status of the work. Now, I could probably stop there. From a certain way of thinking, this isn't really a review of EcoKarat, but a review of the shop he sent the watch to. But it was EcoKarat that told me they would do the work. And it was EcoKarat that told me they needed to hold onto the watch for a few more days to make sure it was "running perfectly". His words, "perfectly". And it was also EcoKarat that told me the watch was ready. Unfortunately, when I picked it up and brought the watch home is was no longer 60 seconds slow, but about 50 seconds fast. The TLDR at this point is as far as functionality goes, for several reasons I wouldn't recommend taking your watch there. But if you're looking for a little more detail, or maybe you've bought a mechanical watch and you're wondering how to tell who to trust, let's go over some of the red flags I should have noticed while this was going on. 1. Ask if the work is done in house. If they send it to a 3rd party, you're probably paying extra for the process (the middleman). What's more, if anything unexpected comes up, they only know what the 3rd party told them. They won't be able to answer any questions the way the person who did the actual work could. You're also usually taking on a day each way sending the watch to the 3rd party. 2. Magnets are bad for mechanical watches, and we live in a world of magnets. Your computer, phone, microwave, even parts of your car...lots of magnets! If your watch is close to a magnet frequently or for extended periods of time, it can become magnetized and run slow or fast, or even fast one minute and slow the next. Luckily, demagnetizing a watch is simple and easy if you have a demagnetizer. The process takes about 5 minutes, so if someone tells you they need a few days, something's not right. Either the problem is not magnetization, in which case you want to start asking how much the work is going to cost, or someone in the process doesn't know what they're doing. 3. Mechanical watches have a "movement" which is basically the motor of the watch, and it winds from the movement of your arm. Mid-level watches ($1,000-$3,000) promise somewhere between +/- 5 to 15 seconds per day for their movement. Nothing you can wear on your wrist keeps perfect time. Even quartz watches lose or gain a little time. So, if someone tells you your watch is running perfectly, you might want to ask them to explain what "perfectly" means. On the other hand, if someone tells you your watch is performing within its capabilities, but it's well outside the stated accuracy range of the movement, you might want to take your business somewhere else. 4. Checking how a watch is running is typically done with something called a time grapher. You clamp the watch down on a sensor pad and it "listens" to the watch like a stethoscope listens to your heart. Almost immediately a panel tells you how fast or slow the watch is running, the "rate", the "amplitude" (degrees of rotation of the balance wheel), and something called the "Beat Error", which is often described as the difference between the "tick" and the "tock". Getting a reading is almost instant, and time graphs aren't expensive. Watch repairers have them so they aren't just letting the watch go ticking away and comparing it every few hours to another timekeeper like the one on your phone. That takes a lot of time. So, if someone is telling you they need more time to make sure the watch is functioning right, either they are very busy, or possibly they just don't have the tools you'd expect them to have. To be fair, it could be that the watch repairer is "Adjusting" your watch. That can take some time, and you can Google that to understand what a tedious process it is. But even so, they should be explaining that to you if you just thought it was getting demagnetized, and that's definitely not what happened with my watch. Thanks for taking the time to read this. Automatic watches can be fun, but they need some love. Hopefully this can help you identify people you can trust.