Randy is an exceptional craftsman in the world of watch…read moreservice. He was able to service my 40 yrs old Omega, a unique Brietlin and a high end Tag. He knows his stuff and is beyond reasonable in the cost of getting everything right. Would highly recommend him to all.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

This watchmaker is a quiet, friendly man and does the work well. He has not been able to put…read morebatteries in all my watches, but has done an excellent job on several of them. Thank you!

I took a cuckoo clock here to get an estimate for repair. The clock worked but would occasionally…read morestop running so it likely just needed to be oiled or adjusted. An older gentleman took the clock and told me to come back in twenty minutes. Exactly twenty minutes later I went back to the store and I asked him what the story was. He took one look at me and the expensive handbag I carry and said "$450." I was shocked. I asked him what was wrong with the clock. He was unable to provide me with an explanation other than "the guts need to be replaced." This is not an antique clock that is a 100 years old. It is a German Hubert Herr clock that was purchased brand new, eight years ago. Anyone that works on clocks that knows what they are doing will be skilled in taking the clock apart and only replacing what is necessary. Because the clock was running and he failed to provide me with any sort of explanation as to what was wrong and why the price was $450, I felt he assessed me as a person who has unlimited means and therefore was likely to pay the $450 without further scrutiny. The clock cost $400 eight years ago, brand new, when I purchased it. For what he wanted to charge me I could purchase a brand new clock from Hubert Herr in Germany! Upon taking the clock back home, I did not see any signs of the dust on the clock top being very disturbed from handling and examination. I question whether this man even opened up the clock at all! He also did not remove the weights from the bags I had put them in, which tells me he did not hang up the clock and test it, either. The bottom line is that I felt this person saw this as an opportunity to take advantage of a woman and there is no way I would take anything to this business for repair!

It is a great place to get your clocks fix and the owner was fantastic too and they were greatread more

Brad did great work on our Vienna clock. I was very impressed at how particular and beautiful it…read morewas.

Got an estimate online, the work was done in a timely manner, I'll recommend Joanna and use her…read moreagain

From the owner: Local jewelry & watch repair and battery replacement at fair prices! You simply drop-off or ship us…read moreyour jewelry, we evaluate it right away, and provide you with a FREE quote prior to any repair. No charge if you decline the repair! We are right in North East, MD, near the Walmart. Thank you!

Ron was super helpful and replaced my watch battery on my Michelle watch. His price was so…read morereasonable!

I just bought a new watch, and I did not know how to make the band smaller. I saw Back in Time…read morewhile out shopping and went in. They were awesome! They adjusted my watch band and showed me how to do it in the future. I am definitely returning!

Molly Reynolds was a huge help in assisting me in purchasing a necklace for my wife's birthday…read more She was able to show me various necklaces all within the price range I was looking for. Molly was patient and worked with me on the making the right purchase. My wife loved her present. Saxon's Aberdeen is where I go to purchase jewelry and Molly is the one I lean on to help me in choosing the right piece.

I truly can't say enough good things about this establishment. My fiancé and I went in to "just…read morelook" (yeah right, ladies). We had planned on looking around, trying things on, and purchasing something online thinking it would be the cheaper option. Cara was our sales associate and was incredible from the start. We learned SO much. We were able to compare size and clarity of diamonds, find out my CORRECT ring size (we would have ordered way too big), and try on styles that i wasn't even considering. I was a little nervous going in because I'd never really shopped for expensive jewelry before.. I never felt an ounce of pressure from Cara, she made me feel so comfortable and confident in my choices. It was truly like I was just shopping with a friend who actually knew about engagement rings lol. I can't wait to go back and see her and chat about wedding bands. If you're feeling totally clueless about where to start, start at Saxon's in Aberdeen and it'll be your last stop I promise. Thanks again, Cara, you rock!

Great people and excellent service. Really know their stuff. Definately go back again.read more

Very friendly service and very reasonable prices! I am not from the area and when I got to the…read morestore, he took care of me and sent me on my way. No need to return. I couldn't be happier.

Great and friendly people/employees. I've been doing business with them since 2014 and I've always…read morebeen very satisfied with all of my repairs, and all of my purchases. Also, I am a Veteran of the U.S. Air Force and they do officer Veterans' discounts on their goods and services. I'm greeted with a smile and a hello every time I go there and they will let you know that they see you and will help you as soon as they can...they will acknowledge your presence once you walk in the door. Their prices are good too. I don't live in Glen Burnie anymore, but I still take my jewelry and watches here for any type of repair and service. I also like they way they handle my jewelry with care and gentleness...not rough and hard. I really do appreciate that. My name is Phyllis Malloy and I approve this review :-).

Always excellent service. Always friendly customer service! Have used the services here for many…read moreyears.

Great watch repair service at this business. Brought a new to…read more me watch to be resized, then came back a couple of days later when the watch started fogging up after a shower. They opened it up, dried it out and replaced the gaskets for a very reasonable price. I will definitely come here in future.

I needed to get a watch battery replaced. It was quick and easy and inexpensive at Towson Jewelry…read moreRepair. The repair guy was friendly and knowledgeable... I was in and out in Minutes. Yep, absolutely recommend them.

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Was told the crystal for my $50 Timex was coming in from Switzerland, so they couldn't predict when…read morewatch would be ready. Hilarious