As a first time customer at AJ's I was very impressed with his professionalism and friendliness. I…read morewas pleasantly surprised at how much I received for my items. Thank you AJ!

He's a snake. Be careful. I was offered 900$ for 22 gras of gold and silver. I had a pet emergency…read moreso I took it. I was uncomfortable after he dropped a couple pieces and was really uncomfortable when he turned to "weigh/test" right in the blind spot of the bullet proof three bained glass. sketchy, pulled a wad of cash right out of his pocket. he got me and I am very sad/mad and very disappointed in a holes that take advantage of people .

Sold me a different thickness of chain then what was listed. Said it was my fault after I told him…read morespecifically what I wanted.

Caesar sized and cleaned my wedding band for a very reasonable price…read more He was very professional and pleasant to do business with

I honestly did some business with these people before. And I gave him the highest star possible…read morewith huge comments and praise. However, a gentleman that claimed to be the owner's Son is a little whiny child that makes nothing but himself and doesn't give a horses ass about customers . Short version is I did business with them and accidentally left some items there that they have first did not want. They told me I can come back at any time I want and I have a proof through text of this. These people are also on OfferUp so I'm assuming that means they're not doing as well as expected so they try to find other cheap sites or social media to advertise. However, they did not tell me that I had a timeframe I had to be there to pick up the stuff otherwise they would either keep it or sell it. I didn't have time until recently to do it because I had family that was in the hospital and I was focused on other matters. Anyways, when I got there, they had sold the items after not wanting the items originally and gave me nothing for them. I only asked for only $10 for two Mexican dolls which makes to $5 per doll I asked the suppose son of the owner if I could get in contact with his dad, he refused and told me that he didn't want me to waste his dad's time or his. I have present the evidence you though pic and video of the "owners son" please check it out and you decide for yourself. Thank you for your time Ps I wish there was a nagitve star on this app

I was in communication with them. They misplaced my Ring. I paid on it. The machine receipt wasn't…read moreworking, so there was a hand receipt that was written that they placed inside my pouch. Well, they lost the item for a long time and then when they finally found it. We were in communication and now they want me to pay $4000 the reason why I know they're lying and we were in communication. My brain would have already been placed out to be sold well it wasn't because they know I was coming in to pick it up. I will be filing a lawsuit and I also gonna file a claim with Better Business Bureau. This is not right. and on top of that explained to them that my son was killed. Why would you do this to someone for material stuff you guys are money hungry

Sometimes we find ourselves in difficult positions and all are looking for is someone to understand…read morethe situation and lend a helping hand, without looking to benefit themselves and for no reason other than to help you out. I have had the misfortune of some bad luck lately and have reached out to the folks at Jum pawn it and they have gone above and beyond to help me out. I have reached on numerous occasions and no matter who has been on the other end of the call they have been exceptional. They get that stuff happens and so long as they hear from you they will work with you. I feel cared for and like they are actually looking out for me, if you are looking for a place the pawn something and like me you have never had to and don't know how it works or worried they will take advantage of you, don't look any further this is where you want to go. This place holds a special place in my heart, thanks guys you are the absolute best!!!!

I brought in a flawless gaming handheld that retails for around $1,000 and was offered $250. I…read moreunderstand pawn shops need to make a profit, but that offer felt extremely low and not worth accepting. I declined and would recommend comparing offers elsewhere before selling higher-value electronics here.

I'm a long time customer of pawn emporium and have nothing…read morebut positive things to say. First off they are always willing to be fair with loans. There have been times when I went past the due date on some items and they were more than willing to allow me to catch up on the interest and not lose my stuff. I have quite a few expensive items there and would not have wanted to lose them so that's a big plus in my book. Some reviewers have complained about poor costumer service but I've never experienced anything like that in the 11 years I've been going there. One reviewer mentioned something about having to be the right color to get good service. Well I find that interesting because some folks might consider me to be the wrong color (African American) but I always get treated like family when ever I go there. Someone else mentioned the vibe of the place, well maybe you brought your vibe with you and that's your vibe. The thing they do best is put cash in your hand and that's what it's all about. The lady and the two gentlemen that work there are always ready to engage in friendly conversation about the days events or merely how hot it's going to be in norco that day. That has been and continues to be my experience at Pawn Emporium.

Terrible customer service. I brought in several quality tools to sell at this secondhand store, but…read morebefore I could even show everything, the employee shut me down and didn't want to look at the rest of my items. He kept insisting he only wanted items with original boxes or packaging. This is a second-hand store, not a retail store, so l expected them to actually inspect used tools and evaluate their condition instead of dismissing them immediately. The whole experience felt rude and like my time didn't matter. I won't be coming back and wouldn't recommend selling here.

When I first arrived to the city the no direction of where to find anything AJ's help me and my…read morekiddo's back in track with either purchasing their products in their jewelry section or having a need with some type of electronic devices or equipment . AJ's is hands down the best store to go to . Lluvia is the sweetest soft toned understanding worker and Wayne is a walking talking human guide to the city. This is not just a store they are your neighbors . Thanks for the many years of service you truly value your customers. FYI I highly recommend when buying gold chains come here first they always work with you and the prices can't be beat .

Everyone here is amazing except the lady, she's rude at times and unable to understand simple…read morequestions. She rushes you as if she has better things todo. She underpay on expensive items and is very uneducated when it comes to jewelry. It has been 2 times when her co-worker had to step in to assist on a pawn because she simply didn't know or didn't care about the customer. At the big age of 45-50 years old you'll think she would of learned something by now.biz4