I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

Very friendly puts you at ease honest & knowledgeable would definitely recommend him.read more

I inherited coins from my late brother over 4 years ago. I have had no idea what to do with them…read more At a party a friend had used Mr. Markham and had outstanding results with him. I met with him last week and was more than satisfied. He knew it was my late brothers coin collections and was very nice and sensitive. I had total assurance he knew what he was doing. We were able to sell the coins on the spot for a very fair price. He did give us coins back that he felt had little to no value. I would recommend him 100%

Priscilla was the absolute best to deal with!…read more Always taken care of me throughout the years doing business with them! 10/10 Recommend

Ciro and his crew always holding me down, best jewelry repair guys in town for sure ! Convenient…read morelocation near the entrance at the Galleria, (I often park on the curb and run injhħthe place to go if you've got some unwanted gold! Do yourselves a favor and at least pop in and give them a shot at your business! They fix all sorts of jewelry, polish, set, repair, watch batteries, service Rolex, Breitling, and other high end, and even MK and Casio G shocks they do it all! Best of all they're ALWAYS FRIENDLY AND WILL WORK WITH YOU as long as you're reasonable! HANDS d

Had a great experience here, would definitely come again! Friendly staff they are honest & fair!read more

Outstanding experience. I met with Dennis and he carefully and thoughtfully appraised my items but…read moreencouraged me to get appraisals elsewhere so I could determine their legitimate value. After meeting with two other professionals I returned to OC Rare Coin & Bullion where I did indeed receive the best price for the mix of coins and inherited jewelry. Victor handled the purchase of my things and was professional and personable and I knew I was being treated fairly and honestly. I highly recommend them!

Awasome great service and very honest I was pricing out my gold scape --l had decided I was going…read moreto get 3 bids on my gold -- This was my 3 gold store I had taken my gold to sell and they didn't try to cheat me -was offered triple digit $$$ where 2 other gold stores -were very dishonest with there price $ others stores were begging me to sell to them --the buyers in this amazing store with there amazing sales staff -- the staff even shared with me if I didn't need the money now to till next year that gold prices would go up$$$ I am thankful and admire people in business that are nice and honest --so YES !!!! I HAVE BEEN SHARING WITH everyone how much l appreciate the Gold Store , and they do amazing repairs on your jewelry Sincerely Gladys Anleu

I rarely leave negative reviews, but my experience was so disappointing that I feel it's important…read moreto share it. From the beginning of the conversation, I was met with an incredibly rude and dismissive attitude. Rather than listening to my concerns or attempting to provide professional customer service, the individual I spoke with repeatedly interrupted me and spoke in a disrespectful manner. What stood out the most was that she seemed far more interested in bragging about her five-star reviews than addressing the issue at hand. A business's reputation should be reflected through its actions, not self-promotion.

Greatest small shop in OC with a little bit of everything for everyone!! The owner Carlos is one of…read morethe most honest business men you could come across. He's very straight forward, fair, honest, doesn't try to rip you off, and is always looking out for others. I first started going in 2022 and there is nobody else I will do business with regularly. This shop has become a place my girlfriend and I regularly go to and it is always a positive experience. I wish there was more like him in the world!

Carlos is always friendly and honest in his business dealings. I have also found that he pays more…read morethan most other shops. Fun store to visit and I always recommend him to friends and family.

AAA Family Gems is professional, honest and friendly! I would and have recommended them to…read moreeveryone. I have sold them jewelry, had jewelry repaired, remade old jewelry into something new and most recently had an original piece made! I couldn't be happier with all the services they have provided. If you need a jeweler for anything AAA Family Gems will not disappoint!

Good service in Irvine location They are profesional & they…read morehelp you Excellent customer service