So I paid on Dec 12th for my wife's Christmas present. It was your mistake sending the wrong item. You asked if I could send the item I received to the correct person but you never gave me an address or label. You said the other person would send my item. After a couple of days of no response I started a return hoping I would at least get an update. The response was go ahead and return it and you will send my item. No further communication but I see ebay is issuing a refund which I don't want. You received my return of the garnet you sent by mistake but I have no idea where my gold earrings are. I am pretty sure I won't have these for Christmas. You should be ashamed of your lack of response. You said you were really busy well good for you. I used the contact form on your website as well and left my email and cell number but no one has bothered. Really unbelievable. I returned your garnet the day I received it hoping you would send my item I guess I'll give my wife an empty box with a promise. Steve New message from: 765lesley I'm so sorry we sent you the wrong item. Would you be willing to mail it directly to the correct recipient? I will have him ship yours directly to you as well. so so sorry!!! New message from: 765lesley hi. i will get you a shipping label to send the garnet to the correct person and they are sending your earrings to you . im sorry again thank you. New message to: 765lesley My item shows out for delivery I still didn't get an answer on the shipping labels. If you want me to forward the item I need a label and I need to know my item will be delivered this week to me. Did the other buyer receive my item yet? New message from: 765lesley New message to: 765lesley OK I have it where is the label? Should I start a return or how do you do this? Do you have tracking for my earrings yet? I need those for Christmas. I can give this to the postman tomorrow but I need the label early. New message from: 765lesley Sorry I was extremely busy here in my store yesterday. Since you've started a return just go ahead and send me the wrong item you received back. Thanks. sorry for the inconvenience. I will try my best to get you the ball earrings shipped overnighted when I receive them back. New message to: 765lesley So your saying the other buyer is not shipping the earrings to me directly as you stated earlier? My return will be in the mail today it's waiting for pickup now. New message to: 765lesley You should get the return by tomorrow. Did you ship my earrings? Tracking? read more

Gold Fever is my -- go-to -- for all my jewelry wants! The quality of silver, diamonds, gemstones, and gold is exceptional, and the prices are on point! Thank you Leslie & staff for always meeting my expectations! read more

Always great service and selection! The staff is incredible and will assist to find exactly what you want.

I bought an engagement ring about 2 years ago from here. The center stone fell out a few months back. I went in just to see what my options were. They agreed to replace the stone at no cost. I am very happy with the customer service! read more

Recently purchased a gold rope necklace from here. Ever since purchasing the employees were very disrespectful. Kept giving me the run around every time I asked a question about my 1700 purchase. Told me prices that were not true and ended up being more than what I was told. Then I was embarrassed and told by the owner about her 70,000 Cadillac. This place Is horribly ran, they claim to be family owned but I highly recommend getting jewelry from any other surrounding store! read more

Yeah 11 diamonds 14 carat gold vintage (bought in the mid 90's) bar link tennis bracelet. Was quoted $150 dollars for $1000 piece. I know that a profit has to be made but this was just an attempted rip off. Thanks but no thanks. I'll keep the bracelet and will never bring my business to them. read more

Over the past year, my sister and I have been purchasing beautiful, fabulous and really cool jewelry from Gold Fever Jewelry at very fair prices. As my sister and I are not young pups anymore, we are very discerning with who we do business with. Let me tell you that the owner, Lesley, is truly the most honest, sweet sincere lady that we have ever had the true pleasure of doing business with. There are those times that we have inquired about a piece of jewelry that we thought we might want to purchase only to be told that Lesley did not think it was the quality that we would want. Now, not saying that the piece was not good, but saying that this wonderful owner had become very aware of our likes and dislikes and was so very honest to steer us in the right direction. Lesley is such a very pleasant lady who has helped us purchase the coolest jewelry. We value her so very, very much in every way as we have never dealt with anyone who is so honest and wanting to do right by us. You will never be disappointed doing business with Gold Fever Jewelry. read more

Gold fever has excellent quality things . i have purchased from here multiple times and never had any problems . very nice people and excellent people to buy from ! read more

This is a nice little welcoming Jewelry business that's been in town for 10+ years , the ladies are pleasant to work with, have such beautiful jewelry selection. I highly recommend them, if you want to get rid of old unused jewelry laying around, they definitely pay top dollar for it!!! And they have layaway! read more

Always very nice and helpful. They definitely know their jewelry. They have quality merchandise. I have bought a lot of jewelry here and will always return. read more

After stopping in Gold Fever the day before with a piece of 14 Kt. gold jewelry, I was given a quote as to how much she would pay. (she was not the owner) I went back the next day to sell the piece and was offered only 1/3 the money FOR THE SAME PIECE including 3 more pieces I added to be sold! This person didn't take any time at all coming back to me with this quote. I told her what the previous quote was and to check with the previous person, she didn't. She went back to the scales, looked at the piece again and quoted the exact price I told her the previous lady quoted me. WHAT A SWINDLER! Wonder if the boss lady knows about this practice of her employees. read more

I had a new shank put on a ring that I had worn for 40+ years. The cost was $150.00 with a 1 year guaranteed. A couple of days after the repair was done my ring started turning brown and slightly rough where the shank had been soldered on. I took the ring back and was told to just polish it and the brown would come off but the solder was porous and it would turn brown again if I used lotion or any chemical on my hand. I was also told that chlorine from a pool would eat the solder. So basically I could not wear my ring any longer unless I wanted to remove it often. My wedding bands have been soldered together for decades and have been in and out of pools and immersed in household chemicals with no effect. I checked with 2 other jewelers and was told that the solder was done wrong, there was to much solder and it had been heated to high. I ended up spending another $35.00 to get my ring repaired by another jeweler since I didn't trust Gold Fever to repair it correctly. When I went back after the repair to tell them that they might want to reconsider who they have doing their repairs I was told that they have used the same person for 30 years without a single complaint. I find that hard to believe. There was never a mention of the guarantee or an offer to repair my ring. I will not be using Gold Fever of Kokomo IN as my jeweler and will tell my friends about my experience there. read more