Love ezpawn in East Waco, especially Debbie, she is always great when it comes to helping, she has…read morea positive attitude and keep a smile, definitely deserve to be recognized as A Great Person and Employee, , I give her 5Golden Stars

They've made it even more difficult than ever to pawn cellular devices. You have to provide some…read moredocumentation stating that the device is fully paid for, or like any kind of receipt which proves that the device is yours, &/or is fully paid for, not on a payment plan, etc... Think about this: Who offers such a service/an option - to provide such an unusual service, providing a piece of paper/document which only serves to inform as to whether your device is fully paid for, under contract/on a payment plan, etc... I just don't think/can't imagine why or how the service provider would justify complying with a customer request for such an item, which could mean that the customer may cancel the service which was meant for that cell phone/device...

Drew was great.. Very nice and helpful when selling some sentimental items. Gave me a very fair…read moreprice. Easy transfer, good location. I'd recommend coming here to anyone!

Went to Dallas Pawn and Jewelry for first time with a few items not knowing exactly what I had or…read morewhat to expect. Drew and Mike both were so nice and were there to answer all my questions. They went over each individual item with me. They took time evaluating each item. I felt like prices offered for items were very fair. I never felt like I was being taken advantage of. I will definitely go back there with any future items. Great place and great customer service. Highly recommend. Thank you!

The best pawn shop in Waco. And have amazing prices on their items. Great customer service. Always…read morewilling to help you!

I when back to centex pawn shop in East Waco and one of the mgr told me one price I need to pay and…read morewhen I got ready to pay it for some reason he changed the price higher and I stated to him why you said one price and now you're telling me something different, the same centex pawn shop in East Waco, one of the customer service rep told me I had to pay on one of my loans on a certain day, I call back and one of the mgr told me I needed to come in the next day to pay on the loan,I then told him I just talked with a customer service rep and he told me I had until the first of the month, the mgr told ohh I made a mistake, I told him that's why I'm calling because one person says one thing and another person says something else, they have become unprofessional and I don't recommend them to anyone, I'm trying to get my items out of pawn so I never used centex pawn shop in East Waco Texas again and wouldn't recommend them, I rate them a minus 0, and I let them know how unsatisfied I am with the service of centex pawn shop in East Waco Texas. This is my second review on centex pawn shop in East Waco Texas and I'm very disappointed in the service and lack of service

One star only because there's no option to give zero stars. I went in with the intention to sell…read moretwo rings and they put it as a loan at 180% interest(WTF). I didn't think of looking at my receipt being in panic mode until later on realizing what had happened smh .And when I called to have them correct the misclassification under false pretense.they refused to corrected the issue.seems fraudulent to me . Even if it's past 60 days, if the transaction was misclassified (loan instead of sale), anyone should have grounds to challenge it--this isn't just a standard default; it's potentially a regulatory violation or deceptive practice.

Very nice people and reasonable prices not like most other pawn shops and the guns are all nice and…read morereasonable prices on them to and they will work with you if you talk to them

I worked for Cash America pawn for years. This store hands down has one of the nicest, most…read morepersonable, helpful managers I have ever seen in the pawn business. His name is Bill and he is always willing to work with you rather it be a loan, layaway or something you are selling or buying. He is all about customer service. My husband does a lot of business in here. Unlike a lot of the Cash Americas who have lost their sense of customer service this shop is all about customer service. They have a great selection of firearms, jewelry, musical instruments, tools, movies and so much more. I would definitely recommend this shop to my friends and family.

Service was nice. They didn't give me what I asked for, but they gave me decent amount.read more

Very great customer service and great price if you decide to pawn or buy anything 10/10 highly…read morerecommend it!!

Those double dollar signs aren't a joke. You're better off just buying it new and have that extra…read moreprotection of being able to return it. They had Walmart brand stuff and were selling it for higher than Walmart themselves. Decent selection but that's about it

Pawning things is not an enjoyable experience, but this is the closest you will come…read more When you walk in it is a small shop, but the staff always says hello as soon as the door opens. However, they kindly wait for you to approach the counter instead of being pushy. When you approacg with tge item they ask "Sale or loan?" and if you are simply taking a loan on it thy ask "How much do you need?" and negotiate fairly. On one instace I was waiting for my transaction to process and witnessed another customer being rude and short with the female staff member and the staff member never raised her voice or disrespected the customer. She calmly got a manager and helped the next customer. The only downside is that when you go to claim your merchandise you must pay cash. So remember to go in with the full amount you need to reclaim your item and bring the pawn ticket if possible!

Customer Service is exceptional, I took out a temporary loan, of course to pay off a bill and will…read morebe paying that off when I get my SSN, thank you All-Star!!!

My husband and i had a great experience with Drew and marisol! ( i think that was her name) my…read morehusband pawned his firearm there and because of his schedule had to keep extending it until he was able to pick it up! When coming in with my husband we brought a few more items to sell and with that were able to buy an Nintendo switch with a game and case. We've been playing it for over a week now and I'm glad we were able to stop in. Very nice people. Great prices. We'll be back again to sell or buy items

In my opinion don't go to centex pawn shop in East Waco Texas, they try to give you much less than…read morewhat the item is worth, they look down on people , I wrote a review on centex pawn shop in East Waco Texas a few years ago and complained about the service and the disrespect of how the customer service reps treat customers and how much less they try to give you, one of the managers came to me and asked me if I could rewrite a positive review and I did but within a few months they were back with the disrespect and think they can just give a little of nothing for your items and a person should be happy, I have been a regular customer with centex pawn shop but they have loss me as a regular customer, I can't wait to get my items out and take my business somewhere else, I wouldn't recommend centex pawn shop in East Waco Texas to anyone, not even a enemy so I give them a one star and really they don't deserve it, but that's just my opinion, very disappointed in their service and how they try giving you little sad nothing for your items

Great customer service, I came in and bought a mini - fridge and Nikki was knowledgeable, friendly…read moreand even helped me load it! I'll be a return customer, definitely!