I was here for a volleyball ref'ing meeting. It was a decent facility. No complaints!! They used it…read morefor a picnic for us.

For those who have never been to the Texas State Fair or the Fair Park grounds for other reasons,…read morethis one building is reason enough to change that. One of many buildings designed and built for the Texas Centennial celebration in 1936. It is a stunning example of Art Deco architecture designed by Donald Barthelme. Dedicated to 4 centuries of Texas history it's one of the most beautiful interiors I've ever seen. Definitely go if you get the chance.

Casablanca is one of those spots that just feels like Dallas. I've used the outdoor seating area as…read morea backdrop for a photoshoot before--it's absolutely beautiful--but I've also eaten here in the past with a friend and remember having a really great experience. I'll be honest, I don't remember exactly what I ordered (lol), but I do remember enjoying the food and the overall vibe, which says a lot. The ambiance is one of my favorite parts--this area is lively, walkable, and full of shops and restaurants all along the same street, making it perfect for a night out or a casual stroll. It's definitely a place I'd bring friends who are visiting from out of state. Great atmosphere, solid food, and a fun neighborhood to explore. I'd absolutely come back again.

A MUST GO WHEN YOU ARE IN DALLAS!!! Kevin, the manager of Casablanca and Kristian, my waitress at…read moreCasablanca treated me so well! They were both attentive to my needs and provided top-notch service. Food: I had a juice shot (non-alcoholic), diet soda and the duck wings which were very flavorful, better than I thought it would be. I couldn't eat too much because I wasn't that hungry so that's all I had there. My favorite part of this restaurant was the decor! Ambiance! It was so beautiful. I've been to Morroco and Casablanca, in particular, and this looked like a republica of the original. It was a Friday night, so the vibes were there. Great Afrobeats music, handsome men everywhere. It became more crowded as the night continued, and it became a all out party/lounge/club vibes. I didn't stay for the turn-up because I was getting tired and had to get up early the next day. 10/10 one hundred percent would recommend and return. It was a super pretty place. A MUST GO!!!

Truluck is always a good choice!…read more A group of 6 of us visited Truluck's to celebrate a friend's birthday and our server was as attentive to our group as if we were there as pairs or individuals. You can tell that the restaurant prides itself on excellent hospitality from entering to exiting. The crab cake was so delicious that once it arrived I forgot to take a picture and started eating it immediately It was a nice size and had plenty of crab meat. Whenever I see sea bass on the menu I go for it and the miso-glazed sea bass was delicious. The crab fried rice was a perfect pairing and I really enjoyed the shave vegetables. I ordered the petit sized meal. I love that they offer this so that you have the option to try multiple items or simply don't want leftovers of a dish. For dessert we had the baked Alaska. I heard of the dish but this was my first time trying it and I am in love. I attempted to order it on a cruise and while decent it didn't stand a torch to Trulucks! I always thought of it as a special occasion restaurant because of the upscale atmosphere but I just discovered they have daily happy hour so I will be checking that out soon!

Great place with modern look and beautiful decor. Went there for a private function and thoroughly…read moreenjoyed it! Room was beautifully set up and service was impeccable. Fri. Wine service to food and any other requirements. Well trained committed staff There were shared starters of crab cake, shrimp and Caesar salad. Shrimp was firm and tasty. Large shrimp. Crab cakes were also cooked well and the crab content was solid. Served on a bed of tartare sauce. Salad was also crisp and fresh. I chose the branzino and loved it. Cooked perfectly with a lot of lemon on it. Sides were mashed potatoes, mushrooms and asparagus. All cooked perfectly. Key lime pie ended the evening. That is a good key lime pie!! I highly recommend this place!

This was my trying a Brazilian steakhouse, and I had a phenomenal experience!!! The meat selection…read morewas amazing and the salad bar was excellent!! And omg!! The staff is amazing!!! When I visit Texas again, I would love to come back here again for dinner!!

para los aficionados de cortes talvez les guste no recibes la mejor atención pero comes abundante…read morecortes de carne y aperitivos por 65 dolares por persona mas bebida. La mesera que me toco fue horrible nunca se acerco a la mesa tuvimos que buscar nuestras propias bebidas en la barra, cosas que pedimos nunca llegaron como salsa o limones, los platos sucios tuvimos que dejarlos nosotros mismos en mesas sucias para tener un poco de espacio. En general el staff con mala cara y actitud, mi hijo vio torcer los ojos a la mesera cuando le hablamos!!! Solo un señor que llevo carne fue absolutamente amable y salvo nuestra noche. Es terrible soportar un mesero con mala actitud, si no les agrada este tipo de trabajo no deberian hacerlo! En fin no volveria, no es para mi! Prefiero un lugar de buena calidad. Primera vez en ese lugar la comida ok, la calidad regular y la atención muy mala. O el precio es justo por lo que recibes!!!

My wife and I got married last Thursday, and my father-in-law recommended you to us. He called you…read moreon the same day, and then my wife also reached out to you on Saturday of the same week. It was her first...everything, and she'd love to preserve the happiest memories of us. You confirmed that you do bouquet preservation, and asked us to provide photos, but also stated that you were busy so you could not stop by to pick up the bouquet until Monday - it's under 20 minutes of driving distance to your business location, so distance wasn't a challenge, and we would've gladly dropped it off had you asked. She called you again around noon today, which you answered and said to stop by around 6PM to pick up the bouquet. We texted you again around 7PM after waiting. I will never forget how the hope and light on my wife's face faded to disappointment in the spam of a minute or so. You forgot, and claimed that because you have so much other Thanksgiving business to handle, you have to leave town and will not be stopping by. The flowers have started to wilt since last week. We waited by your request and now my wife will not have her wedding bouquet preserved. Disappointment and disrespect don't even begin to describe what you've managed to achieve. If you've ever wondered how you could possibly provide the worst service via negligence and casual callousness, then this is it.

I hired Pabitra to do the decor for my mehendi function. He was easy to work with, helped stay in…read moremy budget and created a beautiful backdrop- exactly what I had envisioned. I would highly recommend him. He was one of the easiest vendors to work with.

My book club and I came to STK for happy hour and had a wonderful time . Food and drinks were good…read moreas well service

Aaron was amazing! everything he suggested was absolutely incredible!! Definitely will be back!!read more

Overall a good Westin for business travel, but one side of the hotel definitely has more street…read morenoise than the other. This review is based on two recent stays about 4 weeks apart. Arrival: arrived by car, prompt valet service Check in: Typical check in process. Some staff members are too soft spoken given the ambient noise in the lobby in the early evening. Room (1920); Room 1920 faced the highway and highway noise was very evident at all times of the day. Typical king room with all the all the usual equipment- desk, TV, mini-coffee maker, mini-refrigerator, etc. Room had vinyl plank flooring throughout but the floor was not properly cleaned. In fact, I'd call the floor dirty. Bathroom: Decent bathroom lighting. Shower only. Housekeeping: Based on the dirty floor in room 1920, not very good. Also, the "do not disturb" sign on the door was stained and dirty. Perk for status: Don't expect any room upgrades. Only perk is access to the Westin Lounge. Nice lounge which provides evening snacks and free beer. Decent breakfast with nice breakfast attendant (middle aged helpful lady). Tip: ask for a room not on the highway side.

Charging $40 to valet your car overnight when your already paying $400/night room rate is just…read moreplain rude and greedy as hell For $400/night u should have hottubs. None Food was mediocre at best I would not recommend staying here

My best friend and I came to the French Room to celebrate our birthdays and we had a wonderful…read moreexperience. Carlos took great care of us and really made the experience even more memorable. We will definetly be coming back!

She was a really good waitress. The food was good. Thank you for your service today . I would come…read moreagain

**This review is based on a three night stay in May 2026.**…read more With the Sheraton Dallas Hotel, you have to take the bitter with the sweet, because there is plenty of both. THE SWEET: The folks at the desk were phenomenal (a little more on that later). Check-in was a breeze. Our room was nice -- two comfortable queens, a beverage cooler and a nicely sized desk, from which I am writing this review. The internet service here is fine. The location of this property is exceptional, as it is close to pretty much everything downtown, and access to major roads is right outside the door. There are also plenty of nooks and crannies (chairs and coffee tables) scattered throughout. My wife and I always bring our cribbage board and used one of those crannies on a Saturday night to play a few matches (we're dorky old people). THE BITTER: Imagine this scenario... You're sitting at your desk in your hotel room, and someone keys themselves into your space. I was sort of in shock, as was he. He issued an apology and told me that the front desk assigned him the room (this was on my second day in the room). It certainly wasn't his fault. Within three minutes of him going on his way, my phone rings. When I answered, a lady on the other end asks "What is your first and last name?" I responded to her "Excuse me?" She came back again and asked "What is your first and last name?" at which point I blasted her. First, how about a greeting and an explanation? Secondly, you just gave a dude a key to my room and put both of us in an awkward situation, and now you want me to ID myself? I let her know that I had been a Marriott Rewards member since the late 1990s and that I had never experienced this -- including at no-tell motels off the interstate highways. I then gave her my first and last name and told her that this was totally unprofessional. THE SWEET: The lady at the desk, at that point was very apologetic and explained to me that someone didn't check a box somewhere. I let her know that such things happen, and we worked things out. Customer service is huge, and I am hopeful that her experience helps her in the future. Instead of calling and asking "What is your first and last name?" how about calling and saying "Look, there's been a screw-up down here...etc." MORE SWEET: Because of the embarrassing mishap, these folks added points to my Marriott Rewards and also gave me a nice credit at the bars and restaurants. I didn't use the credit, because it just didn't feel right. But I was very glad that they did everything in their power to make things right. A LITTLE MORE BITTER: On our first night, the AC just quit working. I woke up at 2 a.m. sweating profusely. I turned the AC back on, and everything was fine for the rest of the weekend. -- The elevators in the parking garage here are garbage. Despite that you hear a ding every two seconds, I'm convinced that they are just piping in the sound, because we had to take stairs multiple times after giving up. Not only was it irritating, it was also not ADA compliant. Not cool. At all. -- It's not the end of the world, but it deserves to be noted that the housekeeping crew took cash and change that I'd left on the TV stand. I suppose they believed that it was their gratuity. I leave gratuities on the last day of my stay, but perhaps they didn't know. Note to self: Use the room safe. BOTTOM LINE: Like I said, there is plenty of good and plenty of bad. I think the management is attempting to make this a more highly regarded property, but there is obviously some work to do.

The issues started immediately upon checking into my room. I walked into a room with visible…read morepre-existing damage, including a damaged TV stand and a cracked porcelain sink. To be clear, cosmetic imperfections in a hotel room do not bother me at all. What bothered me was having to stop everything I was doing to document the damage and report it downstairs because I did not want to risk being held responsible for something that was already there. To the front desk's credit, they handled the report professionally and mentioned they would send someone to inspect the sink because of the possibility that the crack could worsen or leak. Since I always keep my privacy sign on the door, I specifically went back upstairs to remove it after giving permission for staff to enter. I waited in the room for someone to come inspect the issue, but nobody ever showed up. The room itself continued to present problems. The television signal went out for a period of time. The light near the entry door flickers constantly whether it is switched on or off, which means the room never gets fully dark. Thankfully, it is not directly visible from the bed, but it is still distracting and feels like something that should have been fixed long ago. The air conditioning unit also struggled with consistency. I found myself constantly adjusting it because it never seemed to maintain the set temperature. Then there were the smaller interactions that added to the frustration. On the first afternoon, I attempted to eat at Open Palette, the hotel's main restaurant, and got the impression that the two employees at the front simply did not want me dining there. The interaction felt awkward enough that I decided to wait for Draft Sports Bar to open instead. I ended up grabbing pizza slices later from Open Mkt because I received inconsistent times (3pm vs 5pm) from staff regarding when the bar would open, which honestly turned out to be the best decision of the night because pizza rarely disappoints. On the second day, the elevators began malfunctioning. The issue was especially noticeable when selecting upper floors. I was on the sixth floor, and multiple times the button would illuminate after being pressed, then suddenly clear itself as though nobody had selected the floor at all. Multiple guests noticed the same thing and had to repeatedly press their floor buttons. I have genuinely never seen an elevator behave that way before. Oddly enough, the elevators were perfectly fine earlier in the stay. The final straw came later. Back at Open Palette, after waiting an unusually long time for service after being seated in the solarium area, the server approached both me and another guest and essentially asked us to determine who had arrived first so they could decide who to serve. I honestly could not believe the situation. That should not be placed on guests to sort out, especially when neither person is tracking who sat down first. It created an awkward and uncomfortable moment that could have easily been avoided. Rather than deal with something so ridiculous, I simply let the other guest go ahead and left without eating there. I then went over to the sports bar instead, where the experience was noticeably better overall. One thing I did notice, however, was an inconsistency in how billing procedures were handled. Earlier, I was asked for either my room number or credit card before dining, yet during this visit nobody requested anything until afterward. Again, not a major issue by itself, but when combined with everything else, it added to the sense of disorganization. What keeps this from being a one-star review is the front desk staff and the conference areas associated with the event I attended. Those aspects of the hotel were very good. The ballrooms were cold, but attendees were warned about that in advance, so I cannot really hold that against anyone. Overall, the stay felt like one issue after another. None of these things individually would have ruined the experience, but together they created a level of frustration that led me to write this review.

Employees attitude, Maintenance issue, and management issue. Headquarters needs to come down per…read moremonth to do a full floor assessment/ inspection. Need to do employee of the month or bonuses for their employees, that's probably why they're on edge I'll start with the positives: the hotel itself is physically beautiful. The rooms have a luxurious feel, the layout is nice, and the cleanliness was up to par. Our room offered a stunning view of the Dallas downtown skyline and the bridge, which was easily the highlight of the stay. The Bad: Maintenance & Safety Issues Unfortunately, the beauty of the room couldn't make up for the lack of basic comfort. -AC Failure: Despite the 14-hour drive, we couldn't rest because the AC only blew hot air. Even after setting the thermostat to the lowest setting, the room remained stifling. Because the ventilation (ceiling vents) wasn't circulating air properly, any smells--from the bathroom or otherwise--trapped in the room, making it very unpleasant. It's like I drove to Dallas to have Sauna every night plus my sister smell -Security Concerns: Most concerning was that at 5:00 AM, someone tried to open our door from the outside. Then, 30 minutes later, someone tried again. Thankfully, we had the deadbolt and "Do Not Disturb" sign out, but it made for a very tense and sleepless night. The Ugly: Service & Communication The service was the most disappointing part. - When I first checked in, the receptionist was incredibly rude, responding to a simple question with an attitude and a sharp "What!" -I eventually had to contact corporate/headquarters just to get a response regarding the AC. (My stupid aunt recommended me this hotel, and when I explained the situation to my aunt, she told me to contact the headquarter because the ones here don't do anything) and When the receptionist finally called my room, she was defensive, asking, "You couldn't call me?" -I was asked to personally go check other rooms at 2:45 AM because she couldn't leave the desk. When I found the other rooms also had broken AC, she promised maintenance would "flip a switch" the next morning. Maintenance never showed up. The only switch they flipped was the 'nut mode' in my head. It's a shame because this is a beautiful property and we even stayed at another Crowne Plaza in San Antonio & Austin (5 star experience), but between the broken AC, the rude front desk, and the security scare with the door, I cannot recommend staying here until they address their management and maintenance issues.

Check in was ... an uncomfortable disaster. Lobby not managed well at all. Lots of loiterers. After…read morefinally getting checked in. The thermostat in the room was not working and held at 77 degrees. After two calls to the front, a repair guy came, informed me that there's a button you have to push twice to make it work, not that there was any instructions. The temperature still didn't regulate to a comfortable level. The bathroom floor was either super scuffed or just dirty, at that point I was too tired to bother. In the morning, after checking out departing the parking garage, the stop sign above the drive way exit broke loose, very nearly striking my car and dangled by a cable. No sense of urgency on the part of the staff. No apparent care for the hotel and over uncomfortable and unpleasant experience. Would not recommend ... not even a little.