A quick shout out for the awesome customer service I recently received from Diamond Cutters of…read moreMaryland and its owner the amazing Mary Ann Nagle Weiss I recently needed repair work to my engagement ring band which had unfortunately opened up when I got it caught up in my thick, wet hair (the ring is very thin and dainty) and I also needed to have a link taken out of a new watch and Mary and her staff took care of everything quickly and at a great price! I've also purchased jewelry from her in the past and she has sold jewelry for me and she is great to work with - she communicates and keeps you in the loop every step of the way. Diamond Cutters has been the local jewelry store of choice in the Annapolis, MD area for decades and for great reason! If you're in need of any jewelry or repairs I highly recommend them - thanks again Mary!!! 5 out of 5 stars!

Adding a couple of photos of their work. I ordered a rose gold ring in a low cathedral setting with…read morea diamond halo and just under 2 carat moissanite emerald cut center stone. Mary made sure to get the best quality stones for brilliant sparkle! I get so many compliments on it, and every time I tell them it's Diamond Cutters! They are the best!

I was happy to get my watch battery replaced on site and for a fair price. Other locations wanted…read moreto mail the watch away, which I didn't trust for this particular item. Everyone was very pleasant. I spoke to Carmen on the phone and she gave me good information. When I arrived I was assisted by Noor who recognized my concern about not having the crystal or water gaskets damaged upon opening the back. Vernon replaced the battery promptly and reset the time/date. It comes with a one year warranty and in a year I hope to upgrade my rating to a 5 if it's still ticking! I would recommend this location to others.

They are amazing- with a very helpful, friendly staff. Selena helped me this time and I was…read moreimpressed with her ability to understand and work with me. Bowie Town Center is lucky to have them. Whether you are looking for a watch battery, gold appraisal or sell, buying a unique jewelry piece - look no further- they rock- 5 stars

I took my diamond bracelet to get to blue stones that was gone . So I ask them could they put two…read morestones into it and they said okay . After two weeks I tried to call them several times no answer so I went there with my ticket to get the bracelet. I was told that they didn't have it so the man calls someone else and tell me that the bracelet still not fix . So I stated that I will come back the following day tomorrow get it back . So I went back two days later due to where I live . I gat the bracelet back and they drilled holes in the bracelet diamonds was missing and the man going to tell me what you want me to do. They never offered to do anything and began to be rude . I will never take my real jewelry to them EVER . And if I could give them no stars I would

The lady that works at this kiosk is knowledgeable, friendly, personable and patient. Since it's a…read morekiosk there is less overhead, which can be more efficient and beneficial to your needs.

Total trash. This is a total scam. What they advertise is not what you get. The tennis necklace…read morethey say doesn't flip doesn't even lay flat when laid on the counter. They say it's returnable but not if it's on sale. Every thing is on sale so nothing is returnable. Thy also say it dis. It tarnish. It dos. They sent me a video of how to wear backpack without flipping was not the same back lace. Completely different clasp. Only would give me a 30% refund. Total trash do not wait you more.

Bought 500 dollars worth of jewelry and was told I could return it if my wife didn't like it. My…read morewife didn't like it I tried to return it two days later and the owner said that they only don't store credit when I specifically asked if I could return it, what store in the world doesn't do returns. So I'm out 500 bucks on Christmas. Thanks a bunch, won't be back won't recommend.

We've used them for several repairs. They are always friendly, efficient and highly skilled.read more

They are genuinely amazing people! Extraordinarily helpful and knowledgeable, as well as being…read morecommitted to the community.

This is my go to place for watch repairs and watch batteries. But they offer far more services as…read morewell. They do clock repair, sell jewelry, clean jewelry, and all with an honest, pleasant style of customer service. I went in this morning with several small requests, and everything was taken care of quickly. One watch will need more attention, so I left that one there and got a repair ticket so that she can investigate whether it is repairable and what may be needed. She also cleaned my diamond engagement ring at no charge while I was waiting on another item. Great shop.

Best place in Annapolis for watch services. Honest, fair prices and customer service can't be beat…read more Do not hesitate to bring your business here.

Outstanding craftmanship! Had several pieces of jewelry repaired and they are better than new…read more Learned that James used to do repairs for Tiffany and Co. Also sold scrap gold and silver. Excellent prices and service in all respects. They can do what other jewelers can't, a real treasure here in Annapolis.

Disappointed- yes my fault for not reading the fine print in returns - you can't return anything -…read moreonly if you bought it for someone not there! I wasn't happy with what I bought - as beautiful as they were and when both of them at the store told me, in front of my friend that I was there with, that I could have store credit - when I came back within the 10 days I was told by both who told me this in front of someone that they never said that! Way to get someone's return business. When she returned and mentioned they lied to her and said they never said that and she witnessed them telling me this! Letting me pick out something of equal or more value (which what I chose was going to cost another $40) is good customer service but being basically lied to my face by telling me they never said it to me and then telling my friend that she never heard them tell me is the worse customer service I have ever come across. Now I'm out $145 for jewelry that isn't comfortable to wear (yet pretty) and they lost a customer and I will not be referring anyone anymore! As a matter of fact I call a few people that love jewlery and told them to forgot what I told them about Annapolis Jewelers! They were appalled at the fact they would rather lose customers instead of exchanging within a ten day period, and one friend was in the business years ago and was shocked. Up to you - basically if you buy it for yourself - wear it couple days, doesn't feel right - you're stuck with it! Buy it for a friend they'll refund or exchange. Sad.

Needed batteries replaced in 6 watches I contacted all the Jewelers located in Iverson Mall for…read morequotes he was the best he have me a range which was like the others but the others kept raising the price after I was describing the types of watches I had. I went to King to see if his story was going to change he did all my watches for the same price each at the reasonable rate and he did all of them in 5 mins. He has all my Jewelry business. I highly recommed him.