Cathy is an absolute professional. I have been dealing with her for many years for my jewelry…read moreneeds. She is so knowledgeable and helpful. She has the best can do attitude to make the customer happy A true model of what all you should have in an top employee. You are beyond lucky to have her on your staff. Leslie Dogan

I have had several jewelry repairs done at this location - I love David Yurman and they have a very…read morenice collection. Always stellar customer service.

Huge thank you to Matthew at Gold and Diamonds for helping me get a stuck ring off my finger. It…read morehad been on for almost 7 days, and with the snowstorm, I wasn't able to take care of it sooner. Matthew was patient, professional, and made the whole process quick and stress-free. I truly appreciate the care and kindness. I would highly recommend if you ever need help in a situation like I was.

Hannah is a honest, professional and trustworthy saleswoman. I highly recommend her.read more

Amazing selection of watches and a very knowledgeable staff. Ethan spent a lot of time showing me…read morewatches and knew everything about each one of them. I will be coming back soon!

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.

This venue has been carrying on quality business for at least 33 years that I know of…read more The jewelry is very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Outstanding Service. Had my watch ready to go in minutes. Extremely friendly and helpful, and…read morepersonable. Hooked me up with sizing got my watch to wear it needs to be. We need to support local, independent business.

This is where babe got my engagement ring, and we have since been back to get bands. We're still…read morewaiting on his band because it has to be custom-made. But we should be going to pick up mine today actually. He said when he went the lady he spoke with was nice and helped him find exactly what he was looking for as he described it. She gave him a special piece in case the ring was too big for my finger which came in handy during our vacation proposal in New Zealand. Since being back we interacted with another member of the team and she is absolutely darling! I'll have to get her name and update the review. She just always has a smile and is full of positivity and life every time we go in making our time there just so fun filled and exciting! The value and quality of the jewelry is absolutely amazing. I am enamored with my engagement ring and I think my fiancé did a superb job!

Staff at Bowie Town Center are very professional and pleasant. It was a joy shopping there for a…read morebracelet for my daughter's birthday.

Outstanding craftmanship! Had several pieces of jewelry repaired and they are better than new…read more Learned that James used to do repairs for Tiffany and Co. Also sold scrap gold and silver. Excellent prices and service in all respects. They can do what other jewelers can't, a real treasure here in Annapolis.

Disappointed- yes my fault for not reading the fine print in returns - you can't return anything -…read moreonly if you bought it for someone not there! I wasn't happy with what I bought - as beautiful as they were and when both of them at the store told me, in front of my friend that I was there with, that I could have store credit - when I came back within the 10 days I was told by both who told me this in front of someone that they never said that! Way to get someone's return business. When she returned and mentioned they lied to her and said they never said that and she witnessed them telling me this! Letting me pick out something of equal or more value (which what I chose was going to cost another $40) is good customer service but being basically lied to my face by telling me they never said it to me and then telling my friend that she never heard them tell me is the worse customer service I have ever come across. Now I'm out $145 for jewelry that isn't comfortable to wear (yet pretty) and they lost a customer and I will not be referring anyone anymore! As a matter of fact I call a few people that love jewlery and told them to forgot what I told them about Annapolis Jewelers! They were appalled at the fact they would rather lose customers instead of exchanging within a ten day period, and one friend was in the business years ago and was shocked. Up to you - basically if you buy it for yourself - wear it couple days, doesn't feel right - you're stuck with it! Buy it for a friend they'll refund or exchange. Sad.

A true "gem" of a place to purchase and repair jewelry. Upon entering, one is greeted warmly and…read moreprompted to procure a complimentary parking pass. The customer service is stellar! The wait time was minimal. The jeweler was in and I was prompted to wait for services rendered. It was less than time indicated. Many smiles and pleasantries. I would recommend this establishment to any and everyone.

They had a 14kt YG Figaro chain listed on ebay when I called in to inquire size wt specifications…read moreIt wasnt the accurate size.. when I ask if it was real gold? I get a text message back saying It's real gold. If you don't want to purchase that's fine. It'll sell here in my store for over $2000. When I tried calling in she picked up and left it unanswered when I called again some one else answered and I left a message. I never got a call back Michelle is or was her name my next question is it wrong for me to ask questions? She later changed the size on ebay 9.5mm to 9.0mm

The best jeweler I have been to in quite sometime. I visited M&S after my grandmother passed this…read moreJuly. She left some jewelry to me & my sisters & my uncle felt it should belong to him. For this reason I visited M&S to see if; one, they could make a duplicate & two, if it would be cost effective. I met Nasir & asked him if he would clean the pieces for me. Nasir was so informative, inviting & entertaining that I knew this would not be my last visit. After he cleaned my jewelry we spoke in detail about it how replicating the jewelry would be cost effective for both of us. Seeing that the pieces were heavily detailed. Nasir was so accommodating I decided he would be my jeweler going forward. Fast forward to yesterday evening. I pulled up to M&S at the very last minute in need of a birthday gift for very dear friend & Mohamed was pulling down the gate to close. I told him in my kindest voice that rushed over to pick out a very important gift. Being the sweet older gentleman he is. He unlocked the doors & let me in. He pulled out 6 different trays of gold chains understanding that I was looking for the perfect one. I kept Mohamed there for 30mins after closing time tryna to decide between two beautiful gold chains. Mohamed gave his opinion when asked & I am so grateful I had the opportunity to work with him. Me & my friend agreed that it was the absolute perfect gift for his birthday. And I wouldn't have gotten 20.8 grams of 10kt Gold without Mohamed's amazing guidance. Mohamed is seasoned in the jewelry business & working with someone like him makes you feel safe & never taken advantage of. Thank you, again Gentlemen so much!!! I will be seeing you soon.

Excellent customer service. Bought in several repairs. There very quick straight to business and…read morevery understanding to all my jewelry needs. There prices were alot lower compared to everyone else's in the region. While I was waiting, I had decided to purchase this beautiful chain for a excellent deal.