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    Gold Standard Builders

    3.2 (9 reviews)
    Open 8:00 am - 7:00 pm

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    Services - Gold Standard Builders

    Bathroom remodeling

    Bedroom remodeling

    Building additions

    5 More Services

    Floor installation

    Floor restoration

    Kitchen remodeling

    Remodeling

    New room addition

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    Universal Appliance and Kitchen Center

    Universal Appliance and Kitchen Center

    3.5
    (310 reviews)
    $$

    I had such a positive experience working with Marlene and Darryn. I was dealing with a frustrating…read moreissue after a washer/dryer purchase from the manufacturer went wrong, and they both took the time to truly help me sort it out. What stood out most is that they stepped in without any guarantee it would result in a sale--they simply wanted to help. That level of genuine care and professionalism is rare and deeply appreciated. I already wanted to purchase from them, but after this experience, I'm even more confident in that decision. Their service made a stressful situation so much easier, and it's the kind of experience that builds long-term loyalty. I absolutely plan to make future purchases with them. Thank you, Marlene and Darryn, for going above and beyond!

    Go elsewhere! I hired Universal's service department to repair my Bosch convection microwave that I…read moreoriginally purchased from them. Over two months, their technician made five repair attempts (with several late and no-show appointments), replacing part after part, leaving the unit in worse condition each time. They finally left me with an unusable appliance and Angie the service manager tried to argue that it was in better shape than when they started. They did refund me for the repair attempts but disputed responsibility for the condition the appliance was left in. Bosch later informed me that Universal was not an authorized service company despite Universal's repeated assurance that they were. When I decided replacement was the best path forward, Universal was cooperative on pricing (their sales rep Ryan was fantastic). However, upon reviewing their purchase agreement, I learned that installation and removal are performed at the customer's sole risk, and the company disclaims responsibility for any damage caused during installation or removal, including damage to the appliance or the home. Management confirmed they stand by this policy. Given my experience with their service department and these installation terms, I chose to purchase the replacement elsewhere. I'm sharing this so others read their contract carefully before proceeding.

    Gold Standard Builders - kitchenandbath - Updated June 2026

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