Highly recommended! John fixed two foundation cracks. He was professional, communicated well, did…read moreexcellent work, and you would never know there were 2 giant holes in our backyard

Remarkably still in business. I guess they sold the company in 2019-2020…read more They still don't honor their warranty; We will apply the money spent on failed system, "Bento Clay," but then they mark-up 200% over their competitors. Just extremely compromised. When we asked to speak to out sales rep who was supposedly a Master Plumber, they said he died of an heroin overdose? Not sure if that's true or not, their business model includes blame a dead guy???

Great service.,Very honest, highly recommended ! Did not need service done ... just a estimate…read more. the rep was very honest ! Thank you!

Honestly one of the worst experience with a trade company I've had recently…read more My wife and I were in the process of buying a home and there was water issues in the crawl space that needed to be remedied before the sale went through, so we called this company to have them waterproof our foundation. After the $13000 bill and "finish" of the project we noticed water still in the crawl space and our back step mysteriously pitched towards the house. We didn't think much of it because we had bigger projects to tackle. Fast forward a few months and it's time to figure out what happened. We call and explain the situation, and somehow it doesn't fall under warranty. They offer to come look at what's going on and potentially have to finish the project, for another $1500 plus $1000 to take out the step. We consider this to be ridiculous and attempt to take the step out ourself (which we do after another week of back breaking work), only to discover that they dug under our step, likely the cause of the collapse and pitch towards the house and only placed 6 inches of barrier without even attaching it to the house. Now after about 5 calls with no contact back I'm for ed to leave this review warning other homeowners from working with this crooked company. PLEASE STAY AWAY.

I cannot stress enough the value of West Michigan Waterproofing's warranty or the amazing customer…read moreservice and the owner Jeramiah's dedication to making sure the customer is happy! 10 years after our system was installed Jeramiah went above and beyond to make sure we are happy! We have in fact used WMW 3 times on 3 different homes and recommended WMW to other friends and clients they always step up to the plate and hit it out of the ballpark! Thanks WMW for taking great care its truly hard to find a company that cares as much as you do!

I have been very ill for a prolonged amount of time. Many doctors visits later, still no answers…read more On July 15 I called my neighbor who does mold mitigation and he came over and told me my crawl space was full of mold. My bedroom is directly over the crawlspace. Maybe that would explain why I felt like I got hit by a truck every morning I would wake up. He recommended Foundation Specialist to install a vapor barrier for me and I called them the same day. Cody from Foundation Specialist came out to he very next day and he gave me a quote. It was several thousand dollars less than what I anticipated. Unfortunately, they could not do the work until August 24. If you've ever encountered mold, once you know you have it, it's a very unsettling feeling. He told me he since it was causing me health issues, he would do his best to get to it on a rainy day since it would only take one day. I moved out of home temporarily and on July 25, Andrew came in and did the mold mitigation. On July 31, I got a call from Jason and he said a crew of guys was looking for some extra hours and could they come the next day and install the vapor barrier? I immediately said yes. This morning 4 young men arrived looking sleepy (as was I) but ready to work. They got right to it. My house is 90 years old and made of solid concrete. It was a space probably no taller than 3 feet. Nick, Drew, Tony and Dame were very efficient and worked well together. They took the time to show me the vapor barrier and dehumidifier and answer questions. I didn't like where the drain hose was so they quickly rerouted it for me. They were friendly and I really appreciated them for coming out in a Saturday. I can't thank them enough. It was not an easy job. Whatever they get paid, it's not enough. Thank you Foundation Specialist for helping an old lady out. You really took a lot of worry from me. Thank you Cody, Jason, Dame, Nick, Tony and Drew for making my job a priority. Will definitely recommend your company.

Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

Had an inspection and quote for foundation repairs in Jackson, Michigan conducted by Adam. He…read morewas prompt, polite, knowledgeable and provided detailed understandable information. I rate him and this business as 5/5 Stars!! I would highly recommend this awesome company!

Salesman Dan and the installation crew get 5 stars all day long. The company really gets a zero! I…read morenever had flooding in my front yard until their system was installed. I thought, no problem they'll take care of it. Well I was wrong, unless I pay another $1800.00 dollars. What an absolute joke. My front yard has never looked so bad in 12 years of living in this house. Thanks for absolutely ruining my yard. Please folks, do yourself a favor and avoid them. I hate that it's the morals of the company and doesn't reflect the workers who are just doing their job.

Our basement is great! Salesman was not pushy at all and answered all of our questions. Work was…read moredone in a timely manner. They were very flexible. Also didn't cost an arm and a leg! They were a 1/3 cheaper than everdry!

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