Not the best experience, but not really bad either. I have my Mom on regular monthly…read more visits but she has been refusing to go because of her dementia. Last time I checked her in there was two months ago in November 2018. When I got her checked in, her room wasn't ready. The TV wasn't plugged in and set up. She had nothing to do but stare at the wall, since she is blind. Her bathroom was clean and the room was neat and tidy. All her medications were set up prior to arrival, but when it came time to take them, they said she wasn't approved yet and we had to wait for an hour to get them all processed. She was comfotable but bored, with nothing to do. She can't read or write, or watch TV, so one of the staff provided her with a radio on the second day she was there. Her own complaints was that it was sometimes cold and drafty in the hallways there, but her room seemed to be warm enough. One thing she didn't like was the food. She said it was terrible cafeteria food and only ate half of each meal. So about six of one, and half a dozen of the other.

The staff are nice enough, and the room is comfortable though drab. THE FOOD IS HORRIBLE mostly…read morefried food, every day. How unhealthy! They only allow a shower twice a week, on their schedule. The first day no one gave my grandmother much care, no one told us what was going on. My grandmother can't wait to get out of here, she never wants to come back.

My mom moved in about 3 years ago when the Blake opened. They have an independent living that…read moreoffers studios , one or two bedrooms. Pets are also allowed. There are different levels of care. Such as needing assistance with bathing or medications . 24 hour nursing staff available. They have a gym availability with supervision. A nurse practitioner from Pak medical clinic is available 1 time a month. And a local podiatrist also comes to the Blake. Transportation on Tuesday and Thursdays for doctor appointments. Once a week residents can get in the tram to go shopping at either HEB or Walmart. They can also sign up to go to restaurants( of course they pay individually). Occasionally they go for a play or other entertainment. I went with my mom to see an Elvis impersonator, great fun. Another residents could sign up to go to local playhouse, circle Arts entertainment. The front receptionist ladies Courtney and Deb are the best. They're always sweet and welcoming. My mom loves it here. For those whose family members need it there is a memory care.

Dr Jennings is a very fine doctor and a very fine human being…read more I'm 69 years old and have seen a LOT of doctors. Very very few have shown me the care, concern, compassion, and good nature that Dr. Jennings has. In addition to being very skilled, he is kind and understanding and has/makes the time to understand my issues. He has been a tremendous help to me over these last few years while I have grappled with a couple of pretty serious medical issues. In these days of hurried, corporate, impersonal health care delivery Dr. Jennings stands out as a gem of a doctor and a person.

Thought I'd torn my rotator cuff recently & my doc sent me to this clinic. Amazingly helpful &…read morefriendly staff. Dr. Crum, a young guy, could easily have opted for surgery & didn't. I wouldn't have known the difference. He's a nice, easy going kind of guy, that runs a tight but friendly office, & seems extremely capable & didn't take advantage of the situation. Gotta love that!

Super clean, great house manager and friendly staff. They also host weekly open meetings which are…read moreamazing The price is great for all of the amenities too This is the type of place that actually cares and isn't a money grab.

Starlite was quick to respond in helping me find a halfway house for a family member. How great it…read morewould be if all people gave that kind of customer service!

Facility overall: 3 out of 5 - some disrepair to walls and…read morecabinets Cleanliness: 4 out of 5 Staff: 4 out of 5 - friendly, stretched thin sometimes Food: 1 out of 5 - very low quality Rehab: 5 out of 5 Memory care: unknown Safety: 4 out of 5 Price/value: unknown - Medicaid facility

My father was a resident here from October 2017 through June 2018. The place isn't brand new, but…read moreis clean, no smell of urine. The food was healthy and delicious, and there are more staff per person than other places (particularly California where I live). Further, all staff were friendly and helpful with the exception of two ladies, one older who seemed on the uncaring side, and one very young who told a resident to pick up his feet impatiently while wheeling him to the lunchroom. But they were the only two and they weren't inappropriate or harmful, just not as warm as the rest of the staff, who were amazing! Friendly, helpful, hardworking, affectionate and loving to my Dad and the other residents. Talking with the residents, they generally like it there. While rooms are segregated according to need (i.e. memory care) residents mix with one another in the common areas, dining hall and outside. Many were smiling, friendly. The phone is not answered at all times, and administrative staff particularly seem overworked, but the care my father received was superb, and he was content there, and treated like a person. I would recommend Hays over other nursing facilities in San Marcos because of the obvious contentment and peacefulness in the residents. I believe they feel loved and enjoyed by the staff there.