Hina Hakim always has a really nice smile on her face when I walk into the Elderly home The…read moreTrousdale, and that consistency means a lot. She greets visitors and residents by name, takes time to listen, and handles everything with compassion. She's been so wonderful with my grandma-- patient, kind, and truly attentive to her needs. Staff like Hina are the reason this place feels like a community, not just a facility. Highly recommend.

We had a wonderful experience at the Trousdale when my Aunt was transitioning from living at her…read morehome to assisted living. Harmony was our first point of contact and her warmth and willingness to go above and beyond made my Aunt's move go very smoothly. Also, Maria assisted us with the paperwork and met with us many times so that we felt comfortable with the process and our final decision. When you walk into the lobby, it is bright, cheerful, welcoming and happy. All the caregivers are smiling, saying hello, and are happy to serve the residents. My Aunt loved the food and we enjoyed many meals there as well. Although my Aunt's stay was very short due to health issues, we would definitely consider going back to the Trousdale in the future for our senior family members.

My mom has been at Mills Estate for a while now and I am quite happy with the facility, services…read moreand people providing assisted living to her. The staff is supportive, aware of whatever medical issues she may be dealing with at any given moment and timely with attentive to her needs as they arise. Very satisfied overall.

The quality of care is excellent! Everything about Mills Estate completely exceeded expectations…read more Ami and her staff were kind, welcoming, efficient- everything you'd want for your parent or family member.

BV gave unconditional love and support to both my significant other and myself for 7 years. The…read morestaff treat you like family and make every effort to make sure any question or concern is addressed immediately. The building itself is aged, but what you find inside is unmatched anywhere.

Burlingame Villa is the kindest most wonderful assisted living establishment that anyone could hope…read morefor. The residence are treated like family in the most caring environment possible. My brother was a resident for over 8 months and he very much enjoyed making friends and joining in with the daily activities, the good food and snacks. A safe, peaceful and happy place. While visiting almost every day I witnessed exceptional acts of kindness at all times. Special thanks to Ana, Maria and Madeline for providing their patience and exceptional dignified care for those in need of assistance.

Our brother has advanced dementia. He has been with Silver…read moreOaks Memory Center for nearly 2 years. During this time he has had 2 strokes and at 84 years old he just beat pneumonia only because administrator Rosie had the quick savy to send him to the Stanford ER. This is the 2nd time she saved his life. We love her and the staff! They treat our loved one magnificent and as a family we feel blessed to have him there for this difficult time in his life. Viva Silver Oaks Memory Center!

We put our 89 year old mother at Silver Oaks Memory Care last January 2025. She has been diagnosed…read morewith dementia and it was getting to be challenging and a struggle taking care of her at home. So far, Silver Oaks has done a very good job in taking care of my mother. The Caregivers have been patient and have given her the love and care that she deserves. Joshua Lambengco's Care Team is great. The staff calls for any situation whether it may be for my Mother's health condition, Medication and or Vaccination. I also like the regular fun activities that Silvers Oaks offer to the residents. They even have a monthly Birthday celebration for the residents. I would recommend Silver Oaks Memory Care to families looking for assisted living for their love ones.

After years of caring for Mom at home, it was time to find a place where she could get more care…read morefrom professionals. We were worried that she would not get the same level of care in a "home" as she got from the family. Following a few wonderful referrals, we decided to try Retirement Plus. Mom moved into Retirement Plus on Chestnut Street in San Carlos on June 1, 2010. She loved it there. The gals taking care of her were absolutely wonderful. They treated her with respect and love, never lost patience with her, and took care of her every need. Every time anyone visited, Mom was always happy, clean and well fed. We were welcome to visit any time at all and spend the night with Mom if we wanted. As Mom's disease progressed they agreed to change her status to hospice even though it meant more work for them. Again, we never saw them treat her with anything but gracious, loving care. Even up to the very end they allowed my whole family (almost always 5-11 of us) to stay with her and they went out of their way to do everything in their power to make it easier on those of us watching Mom in her final days. I'll never forget the gals coming in to say good bye to Mom while waiting for the mortician to come take her away. They spoke lovingly of Mom's personality and wit while stroking her head and kissed her so gently goodbye. We could have never taken such good care of her at home especially as her disease progressed and she got weaker and weaker. If it is time for you parent to get better care, consider Retirement Plus. I'm so glad we did.

I placed my friend who has mild dementia here several months ago and it was a great relief. It…read moreisn't "five star" accommodations but the people who work there get five stars. If you are looking for a good location, private room with shared bath, basic care including washing, food, and medication dispensing at a moderate price (3500. Per month) this is the place. I can drop in any time and have added to my "family" with the care givers and four other patients. It is across the street from the San Carlos Senior Center too!

Gordon Manor is a truly special facility where the staff genuinely cares about the residents…read more Portia does an exceptional job running the facility and was consistently communicative about my dad's care, any changes, and anything our family needed to know. Most importantly, residents are treated like human beings, with dignity, kindness and respect. John was also a straight shooter from the beginning, and we always felt fortunate to have found Gordon Manor. Ultimately, my dad ended up moving to another facility to be closer to family. Even during that difficult transition, the entire staff could not have been more gracious and respectful. They never once made us feel uncomfortable, and it was obvious how much the staff genuinely cared about my dad. That meant more to our family than I can express and spoke volumes about the relationships they build with their residents. Finding the right home for a loved one with memory issues can be incredibly difficult, but choosing Gordon Manor was an easy decision. I also encourage families to review their publicly available licensing records through the California Department of Social Services. When we reviewed them, the absence of complaints and citations was remarkable, and based on our experience, not surprising. Our family will always look back on my dad's time at Gordon Manor with gratitude. I would recommend them without hesitation.

Gordon Manor was home for my wife for 18 months. It was a care center filled with compassion, lots…read moreof activities, and a staff that is amazing. I would recommend Gordon Manor to anyone.

Beware shady and dishonest business practices! I never even heard of them or interacted with them,…read moreyet one of those "senior living advisors" shared my info with them-- which they proceeded to exploit by telling the hospital that they had a referral for us. I NEVER CONSENTED TO ALLOWING THEM TO SHARE MY INFO WITH THE HOSPITAL. The only reason I found out about it was that the hospital thought we'd made arrangements with them. If they need to LIE to the hospital and waste the precious time of customers who are already struggling with a loved one's decline, they clearly must not be doing good enough business through honest work. DO NOT TRUST THEM! P.S. There are additional negative reviews (from 2025) for a duplicate listing of Cadence Millbrae in Millbrae CA. Read them all to make sure you get a fuller picture of their business.

My mom is in memory care at Cadence Millbrae and it's amazing. The care staff are attentive and…read moreknowledgable (Karla is the director). The activities are great under the activities director-Marilyn. The food is very good. It makes it so much easier knowing that my mom is getting such great care.

A friend with increasing dementia has been at PR for almost 2 years. The caring staff are sensitive…read moreto her increasing needs and do their best to engage with her. They're very friendly and welcoming, responding to my requests for help within a reasonable amount of time (I'm usually there at lunchtime, so staff are pretty busy with residents who need extra help with their meals). The courtyards are a great bonus. PR has a family room, and every few months a group of us get together to visit our friend, spilling into the adjacent courtyard when the weather allows. The Activities Director maintains a full daily schedule, and creates a colorful and ever-changing holiday or seasonal display, which reduces the "sameness" for the residents.

I took my husband second time under Peninsular Reflections care in late 2021, the first time was…read morearound the end of 2020, he only stayed there for about three months. I was inexperience and didn't know what I was doing. I thought all the medium size facilities are about the same, so when I found out there were another facility near by has been recently remolded, everything was new, they also had a house cat plus a chicken coop. I thought it would be better for my husband to be in a place where there are animals, because He loves animals. I was wrong, my husband developed a skin issue and lasted for a few months didn't get well. emergency service was called, but the skin problem was getting worse, I finally decided to take him to another smaller facility, under more personal care, my husband finally got over his skin problem. Unfortunately, even though the care was good, but within 3 months, they had to call emergency pick up three times and many phone calls to me because they didn't know how to handle his temperament due to the nature of his Alzheimer's disease. I finally realized I had to contact Peninsular Reflections again because I remember when my husband was at Peninsular Reflections the first time, I was never called due to any problem that my husband had that they couldn't handle. This second time I took my husband back to Peninsular Reflections. It has been 1 1/2 year, I visited my husband regularly, during this year and half, only received one call that my husband had a very small size rash, they informed me and let me know right away, within a week, they work with the doctor and the rash was recovered quickly. That was very efficient and great job. All the staff are friendly and eager to please. They always well come the last minute notice for visitation. To me, that means a lot. It also means they are not trying to make it looking better on the surface when you have an appointment to visit. Anna, the administer did a superb job leading the team at Peninsular Reflections and a facility you can trust with your love ones.