Mike did a wonderful job! I really appreciated the time he took during drop off to get my dog to…read morewarm up to him and we went through a thorough consultation!

I was going to give four stars since there were a couple of glitches, but the staff at BIYD made up…read morefor them by being helpful, courteous, and friendly to my son's dog (we're dog-sitting) and me. The first time I went was at 5:30, thinking I had until 7 pm to get the DIY wash done. I was told the store closed at 7 pm, BUT the DIY dog wash closed at 6 pm, so I only had half an hour. I knew that wasn't going to be enough time, so we left and came back the next day, much earlier. The staff was empathetic and very nice both times. The wash went well, and the staff was super-helpful, equipped with towels, a choice of shampoo (or bring your own if you like), and clearly articulated instructions. The water was hot to the touch. I was told a new water heater was to blame, but if I waited a minute or two, the water would cool off and become warm, which it did. My pup was not pleased at all with the "blow-dry" setup. It is a loud shop vac with hoses extending through the drying bays. We politely aborted that part of the process. It was actually okay, since we had enough towels to get her 90% dry. I was happy with the outcome.

Volunteered for 4 years till Dec 23 new director new ideas, a very uncomfortable place. Feel very…read moresorry for the animals as many people do not want to walk into the building. Have heard this many times and tried to talk to the director, but was told have them call her! She could care less when I told her I was not volunteering any more at the first of the year. Her attitude was who cares. She was at the city begging for money, but the volunteers who cares, I was not the only one to go. We were many, but not her idea, so I wish Good luck to the animals.

For more than 20 years now I have been giving generously to the Sedona Humane Society thrift store…read more-- including furniture and items that would bring a decent contribution. Unfortunately, I have stopped doing this following my recent visit to the shelter. My 15-yr old Australian Cattle Dog mix had recently passed away and I was interested in adopting another adult dog. I was told that I had to be interviewed by their "dog adoption specialist" before being allowed to meet this dog. This was the most condescending and humiliating interview I could have imagined. After just 10 minutes of the interview, I walked out without meeting any of the available dogs. I then visited the Verde Valley Humane Society - totally the opposite experience. I was greeted by a very pleasant and helpful man that took his time to introduce me to a few of the dogs that were available. Everyone working there were friendly and helpful. This experience was absolutely night and day from the experience I had just had at the Sedona Humane Society. It is understandable why so many of the dogs at Sedona Humane have been there for so long without being adopted.

Our 5 sessions with Angie was amazing. she is knowledgable, caring, and most importantly she…read moreunderstands our concerns. She was always available by phone between sessions when questions arose. She was happy to meet at home or wherever she felt the dogs would get the most out of the session. It was fun going on the trails, walking the golf course, and being comfortable in our home. I recommend her highly.

From the owner: Professional dog training that comes to you! Our mission is to improve the relationship between you…read more& your dog using a holistic approach. Specializing in puppy training, behavior modification, & separation anxiety. Serving Sedona & the Verde Valley.

My hubby & I went to the PetSmart in Sedona in pursuit of a water dispenser for our two dogs…read more Someone had put a more expensive one in front of the shelf tag, which showed a much lower price. When we went to check out, that's when it was evident to us, that that's what transpired. We asked to speak to a manager, & Sarah showed up. She agreed to walk with us to the shelf, so we could show her where we found the dispenser. They were out of the ones that the shelf tag was intended for. When I asked Sarah if she would honor the shelf tag, since they were out of the one we wanted, & thought the tag was for the one we saw, she unhesitatingly said yes. Sarah was so nice, friendly, professional & very accommodating. We feel blessed to have PetSmart in Sedona, & to have Sarah as one of the managers there.

Groomer- Brought our dogs, they let us know they canceled our appt bc short staffed and never let…read moreus know.

1000% recommend HCH. I found some puppies on the side of high way 89 while I was coming to…read moreflagstaff for an appt and they were so helpful with taking the puppies in. I originally found 7 puppies, but I went back the next day and found 1 more puppy and the mama, poor thing was starving. Very thankful HCH was able to take the whole family.

Terrible care of animals. My dog was captured , harassed…read moreand traumatized by them and taken in and called a "stray". she had her collar on with clear identification, obviously not a stray. I called an hour after she was missing . They told me to wait 2 hours until open before I could retrieve her. When I picked her up : 1. her coat was covered in some kind of waxy film 2. They gave her various vaccines without my permission 3. She developed a rash and scabs all over her body from the short stay there. This all happened in the 2 hours she was there. My daughters healthy cat was also captured and brought there. It got parasites there and died after coming home. Another friends dog was mistreated there and got sick and traumatized after being captured and taken there.

I recently purchase a beautiful Mini Golden doodle from Bass Creek Doodles…read morelocated in Chino Valley Arizona. I was lucky enough to be able to get pick of the litter and selected a beautiful girl which I named Sasha. Carrie Bass and her husband have been the best breeders I have ever used and were so kind to offer pictures right after her birth and on Easter and again on Mother's Day. I also paid a personal visit at their home and got to meet the beautiful mother of Sasha and also hold Sasha in my lap where she promptly fell asleep. They offered excellent coaching on everything from potty training, to feeding schedule and recommended pet insurance along with recommended perfect health by NuVet Plus. What was most amazing although the doodles were only 5 weeks old, she had already taught them to sit!! I was also given as a gift a a snuggle puppy for my sweet Sasha. I can't say enough about how professional and animal friendly they are and can't give them a 5 rating because they really deserve a 10+. I feel blessed to have come across their path. Thomas Watkins Prescott, Arizona

Our family is so happy we found bass creek doodles! We have two of our pups from them and we could…read morenot be happier. Carrie and Rick put so much love into the puppies and it shows! They are also so great at keeping in touch and seeing how the puppies blend into their new homes, and we love being able to see the litters as they grow

My husband and I were staying in Sedona and scheduled a tour in upper antelope canyon. We needed…read moresomeone to watch our dog-son. I searched for a place to leave our dog for the day, and I came across Bed Bath and Biscuits Pet Resort online. It had such great reviews that I decided to give it a try. As soon as you pull onto the property you can tell that it is a place that loves animals. It is spacious and each dog has its own room. There are also gated outside spaces for the dogs to run freely off leash. There is the option to have your dog play with other dogs of their size, or have outside time attended. Our dog had a window and TV in his room. I received a photo and update regarding him while he was there. I'm so appreciative that I found them. They took care of my baby and I would take him there again in the future.

Excellent stay! We had a last minute extended stay which was easily accommodated. We received daily…read morepictures and the owners of Bed, Bath & Biscuits attended to our dog needs by helping her feel very comfortable the minute we waked in.

Moran is AMAZING! Moran is the only person I would trust to watch our beloved girl, Paikea…read more Moran is extremely experienced and very professional! She sends me many video and picture updates while we are away, which brings me so much comfort and joy! My dog was having a slew of health issues this summer and Moran totally stayed on top of Paikea's many medications! Moran is also an incredible dog trainer. She is knowledgeable and insightful when it comes to dog behavior and training. She knows how to safely and appropriately deal with a slew of behavior issues. My foster dog was boarded at Moran's along with my own dog this summer. He went from an insecure, scared dog around other dogs, to a full blown social butterfly when I came to pick them up! He now spends HOURS at the dog park with his new owners! I always know that Paikea is in the best hands with Moran! Moran is compassionate and it's obvious she LOVES what she does! If you are looking for a dependable, experienced Dogsitter or trainer, Moran is the lady to call! Reach out to her early though, because she books up FAST!

She treats our dog like family. She communicates well and has done a great job of helping us…read moreprogress and understand a difficult breed. This is what you were hoping to find when you want pet care. We use her for daycare and boarding and are grateful for what she does for our pet. Highly recommend!

Taytum is so gentle but firm. Our dog is responding to commands and walking on leash after only 2…read moresessions. And he loves seeing her.

Taytum is a superstar with my dogs and cat! if you're located in flagstaff book Taytum to take care…read moreof your fur babies !

10/10 they saved my dogs life, the staff is absolutely amazing, the explained everything to us so…read morewell so there were no surprises, amazing communication! They were so good with my dog as well! Don't know what we would have done if it wasn't for them!

One is too many stars. We took our dog for stitches…read more We got a proposal for $3600. WHAT??? He needs bloodwork, X-rays, pathology, general anesthesia, radiology, it could have penetrated the chest wall, 4 hour hospital stay and too many other things to mention. We had to pay $219 after they did nothing except look at our dog. All that took an hour and half. This after driving over an hour. Once they gave our dog back to us, we drove 2 hours to Yavapai Animal Emergency in Prescott Valley. They examined him in about 10 minutes. Thoroughly explained what they would do. Give him a shot, clean and staple up cut and send him home. They were done 20 minutes later and we were on our way home. The cost was $680. When I told this awful place in Flagstaff that they should be ashamed of themselves, they told me "we offer the gold standard of care". What a joke. I WAS ALMOST PHYSICALLY ILL. DO NOT TAKE YOUR BELOVED FURRY FRIEND TO THIS PLACE. Two hours of driving to and from this place. $219 for absolutely NOTHING. Just for them to give us our dog back. They should return our money. And by the way, the Dr that came into the room for 1-2 minutes reeked of perfume so bad. If he had been in the room any longer, I would have had to get out my inhaler to breathe. Yuck.