And you are a bold faced lie. I did not have a call from your business. It was not supposed to be a…read morerush. When ai dropped it off they said it would be ready for Friday. It seems no one in your business has the training they need. You need to have a sign posted that you can't handle pleated garments. Your staff needs to be trained. The dress still has the lines from the pleats. Patronize this business at your own risk.

Older lady working the counter needs an attitude adjustment. She is quite rude and unprofessional.read more

This place is the very worst! The owner is ridiculous! I wouldn't send anything to this place…read more Quality shat, value shat, service double shat shat ! Beware, they can't even stay open during regular hours. You drop off, and expect to pick up . Three days later .... Closed , closed and closed ... keep the shirts Mr. Lee! If they fit you ! Which I doubt they will.

Run away and go anywhere else!…read more I came in with two wedding dresses. I needed one back in three weeks for an event so I ask if they'll call when they're done. The lady behind the register laughed and was like probably no but they should be done by next week. Try calling Tuesday. While waiting on an employee an office in the room looks over and says "they've really raised their prices since they've changed owners." I'm still optimistic. I call a week later, no answer, no voicemail. I try again in a few days and nothing. I go in in person. There's a different woman behind the counter and am told they haven't been started and there's no way they would have been done in a week and a half. No problem but I do need one next week for an event and tell her which one. She says she will make a note. Two days before then event still no word. I try calling and nothing. I try again and get someone!! They can have it don't a few house before my event. That's fine, I'm grateful. I show up and It's $160... I asked about pricing. She said the dresses are $100 each. I was like but this is just for the one dress? Yes she says. No explanation why I'm being charged an extra $60. (Is it a "rush" fee for a dress they had for 3 weeks?! No clue) I notice almost immediately there are brown streaks on the back on the bodice of my dress. They almost look heat related but I'm not an expert. I point it out and she shrugs. I ask if the other dress has been started. I get a long I don't know response and it would be difficult to find out. I ask for it back. She has it within a few minutes... She hands it to me in a pile. I had both of the dresses hung and in garnet bags when I came to the cleaners. I ask for those and at first am met with resistance but then another employee points out where they are and she give them to me. I hope my dress isn't ruined but it looks like it might be. I absolutely didn't trust them with the more intricate dress and feel scammed out of a lot of money.

First time we came here they melted the buttons from my husbands wedding tux shirt. They offered to…read moregive us store credit. Dropped off some of his shirts to give this place another shot -- hugo boss shirt ruined, ring around the collar persists, stains on the cuff. Horrible.

If I could give them 0 stars I would!…read more I dropped off my wedding dress to be dry cleaned and heirloomed in July of 2022. I did not receive my wedding dress back until APRIL of 2023! I had hoped they would have at least dry cleaned it in a timely manner that the stains would not have set, but sure enough they did. The employees claimed they "did the best they could." Sure. As if that isn't bad enough, the inner box which my wedding dress is held in is not even sealed. That is the whole point of heirlooming! Oh and the cherry on top is that this cost over $600. Thank you Metairie Cleaners for ruining my wedding dress.

The staff is always friendly and their prices are excellent. They can do quick turnarounds on…read morerequest. I have brought suits, dresses, tuxedos and dress shirts to them for service. They handled with care and always come out clean and pressed. 10/10 recommend.

They were able to get both my dresses pressed within a quick turnaround time and at a reasonable…read moreprice. Will definitely be doing back.

I use this business for my massage laundry sheets and I absolutely love them. You guys are my…read moresaviors. Always prompt, great price, perfect laundry every time.

Clean, well lit, coin and change machines, cool staff. Very busy but quiet and efficient. A little…read moremore expensive than everything else in the area, but the machines are well maintained and it's worth it especially for blankets and delicates.

Took a suit in to be altered for a very special occasion…read more Went to pick it up during posted business hours and they had closed at least 3 hours early. Completely ruined my plans and the occasion. Just awful.

Can't go wrong with Q Lee Cleaners, 6 stars! One of the oldest and most reliable dry cleaners in…read moreall of New Orleans! I came to New Orleans for a wedding and needed a suit dry cleaned or steamed within 24 hours and this spot was the only place that offered it. I made calls to 8 different dry cleaners and most of them would take 3-4 days or their business had a 2 star reviews due to damaged or lost items. Yikes! Customer service was superb and I recommend anyone in & out of town to come here.

It's very convenient. App payments, cash or card. A little expensive, but I guess it's meant for…read more1-2 times a month. Service was great, multilingual Spanish speaker too.

The laundry is clean Service is good. The machines are good & work well. The staff is nice. The…read morelocation is good. The owner can always be contacted if you have a problem. I give them five stars.

If I could do zero stars I would. I have never in my entire life been so offended by a place of…read morebusiness. I dropped off a shirt to be dry-cleaned 32 days ago. I came to pick it up yesterday not realizing that it had been more than 30 days since I dropped it off. I was told that it was not there, but was hopeful that since it was only slightly past the 30 day mark, that it may still be on the premises waiting to be disposed of. I was told to call in the morning and, because I am a teacher, and the first break I had today was at one, I called then, The woman with whom I spoke, same one as yesterday, proceeded to hang up on me twice even though I was just asking what is a better time to call. I am bothered by the fact that they didn't call me after 30 days to let me know they were disposing of it and even more bothered by the way this was handled. Don't ever go there! UPDATE! After all of this happened, I called again at a time when I though the manager would be there. She was incredibly helpful when we spoke and within minutes assured me that the shirt was still there. The shirt was set aside and a few days later my boyfriend went to pick it up. Unfortunately, he was told the shirt was not there. I called another number that he was given and spoke to someone else who was very helpful and he assured me he would take care of it. In the end, I got the shirt back and they did not charge me. If I had not been persistent about it, I would have never seen the shirt again. However, I do appreciate the swift action that was taken to help me and the fact that they got me my shirt back and were apologetic about the situation.