We've been going here for several years. They have always been great to work with. Today was no…read moreexception, the staff was super helpful and I appreciated the attention they gave me.

This review is mostly for Dr. Paul Giles, but there are tidbits thrown in about the practice in…read moregeneral. First, the bad: scheduling an appointment. This guy must be beloved by all of his patients because when I initially called for an appointment, I was going to have to wait 3 months! Luckily, I called to check a few times and got one same-day appointment when somebody cancelled. So with perseverance you can get around that unpleasant wait. When the schedule is that packed, though, it makes me worry about being able to get an appointment if I really need one in lieu of having to go to an overcrowded urgent care or ER. So it's a consideration. The good: There's quite a bit. - The facility was clean and up to date. Nice waiting area with a digital check-in (for returning patients). - Quadrivalent flu shots-- many places give trivalent shots, which only protect against 3 strains of flu, whereas quadrivalent shots throw in protection against 4. As someone who has a bad track record with the flu, I'm grateful to find somewhere that has quadrivalent flu vaccines. - Staff was friendly and helpful while I was there. RHONDA! One of the nurses gave me a shot and I kid you not-- I felt nothing. Nada. Zip. I loathe shots, but this just felt like she poked me gently with a pen or something. Of course, the actual vaccine made my arm sore the next day, but I jokingly told Rhonda that I was going to tattoo a little dot right where she stuck me so I could always know where that sweet spot was in case I ever need a shot when she's not around. DR. GILES - This guy was great about addressing multiple issues in one visit. He wasn't stingy with his time, and didn't make me feel like I could only ask advice for one issue when I've been having several health concerns. He is straightforward and technologically savvy, entering details of the visit directly into an electronic patient file and using Google to find information to share with me. I left with a printout of the information he wanted me to look into. Unlike other M.D.'s Dr. Giles is open to alternative ideas about healthcare. He encouraged me to consider a whole foods, plant-based diet to help with some systemic concerns I've had. Doctors hardly ever seem to "prescribe" a diet change unless it's for obesity or heart disease, etc. which aren't my issues. He recommended I watch a readily available documentary and an academic lecture on the subject and see what I thought. My one real gripe is that if you're going to suggest a huge diet change to a patient, it'd be good to give some specific advice about portions, recipes, etc. to get it going safely. I have been implementing his recommendations, but it's difficult without much information and/or guidance. Other than that, I'm happy to have found Dr. Giles.

Largo location: Two…read morestars. Giving this two stars instead of one because the doctor is excellent and makes you feel heard once you finally see him. However, the wait times are unacceptable. I arrived at 11:52 am for my noon appointment and I am still sitting in the exam room at 2:00 PM waiting to see the doctor. At no time did anyone come into the exam room to apologize or explain Dr Takem has been held up by a difficult case. If this wasn't for an urgent medical issue, I would have walked out. Update: I decided to leave around 2:10 PM. I went to the front desk to reschedule for an early morning appointment so that I will be sure to be seen at a reasonable time. Today is June 7 and their next available is not until the end of July. I stated before this is an urgent health matter so I had no other choice but to turn around and come back to the exam room to wait. He is a good doctor, but it appears that they are scheduling patients on top of each other and it's unprofessional.

Wow, I was on hold waiting to schedule an appointment and the reviews popped up! I am shocked and…read moresadden to see so many people rate this office so low. I have been coming to the Bowie Office Probably Over 10 years! I have to admit, there are times when I have had to hold for 10 minutes but I have never experience the rudeness or disrespect. What I have experienced is calling my doctor at the beginning of Covid19 because I was very sick. However because I did not have a high temp (my norm runs about 95, I was at 100 for me, it was high.) I was not considered a priority at the ER! I called my Dr. at MPC in Bowie, who told me to come to the back door, took my temp, took the nose swab and sent me back to the ER with a note! I was told, don't read-it, give it straight to check-in. I don't know what it said but I was finally tested and had Covid. I know, when I was a new patient and saw my Dr. I was given labs early afternoon which included blood work. My doctor, read my labs and left a message that I needed to come back to the office and she would wait for me. I got the message after 7pm but went by. I was pre-diabetic and she wanted me to have medication on the cruise. See she remembered a previous conversations about me trying new deserts when I cruise. I can call my Dr., send messages for my mom, dad or myself and get answers or appointments. BTW - she/they treat my parents and my husband. There have been changes with the staff but I have no doubt, it will be corrected. They take great care of us.

Dr Bahrami is great and very knowledgeable. The problem are the front desk staff. It feels like…read morethey do not love their job at all. Every time I come here, you wouldn't hear them say hi or acknowledge you. No smiles given or anything. I thought at first it was just because they were busy and had a long day, but no. This is every time I come in ! The only positive thing is Ive seen other patients coming in also while I wait to be called and they treat everyone the same rudeness, at least not just me They'll just ask whats your purpose, if you have an appointment or what. Very rude. I've been working as a CS for more than 10 years, and this is not acceptable. They should make you feel comfortable once you get in that door.

Dr. Robertson is an amazing doctor! Personable and never in a rush. I have been seeing her for…read moreyears and cannot recommend her more highly. She is my doctor for LIFE.

Genie is my concierge physician . I had 3 stents put in and I trust her for all my care . An…read moreexcellent diagnostician

Sadly, Dr Hoeck is retiring at the end of January 2018. I have not met this replacement- a…read morephysician's assistant. The office staff is very nice and helpful.

Dr. Hoeck is patient and takes the time necessary to listen and explain. I never feel rushed and…read morealways leave the office feeling like I accomplished what I came for (not I feeling I've had with every doctor I've visited). I have recommended Dr. Hoeck to my family and friends.

My wife loves this doctor, knowledgeable and kind. Unfortunately billing has been an issue over the…read moreyears and my wife and have gone months trying to resolve 4 different issues. My wife has had many conversations with the staff about it and I had to get involved. My wife has also talked to other patients with the same issue.

Good afternoon. I have had the worst experience (nonexperince)today. I called to Pay A…read morebill....was yold not asked to be put on hold, wait time 15.min. My guess is that every so often the call is put back.in rotation. Well...someone picked up the call and hung up on me 5 times. I'm very disappointed. I was CV following the directions on th he bill that stated to call the number. Please address this matter with your staff. Perhaps more training is necessary. K.Grant.. very disappointed

Very professional. Appts are always on time. This office doesn't overbook appts. You couldn't find…read morea more thorough doctor. Highly recommend!!

Dr. Hussain is great. It's so hard to find a great doctor and he gets a thumbs up from me. He is…read morevery thorough and has excellent bedside. He really takes his time to listen and addresses all of my concerns.

Dr Hussain is the man. Great manner when working with you. Friendly, professional and…read moreknowledgeable. The rest of the office is just average detached medical staff that can be found in almost office. (Not a compliment) But since you are going to be treated like an inconvenience at any office you go to. Come to MMS for Dr Hussain.

I've been seeing Dr. Bolling well over 8 years now and I'm very pleased. Yes, the wait times can be…read morea little long at times, but she and her office staff know their patients personally, which is a plus. She keeps great records and makes sure that follow ups are scheduled. I would recommend Dr. Bolling to anyone.

As a health advocate and someone who always encourages others to be present and aware of their own…read morewell-being, I expected a basic standard of care and active listening during my annual visit today. Unfortunately, my experience fell drastically short. After sitting in the lobby for well over an hour past my scheduled appointment time, I finally made it back to the exam room with Dr. Kimberly Bolling. I came prepared with my health journal, ready to advocate for myself and ask important, clarifying questions regarding multiple red flags on my recent bloodwork. However, wanting clear answers and expecting a doctor to thoroughly review lab markers--rather than just taking someone's word blindly because they are the professional--was treated as an inconvenience. Because I took the time to express my concerns and advocate for my health, I was met with dismissal. It reached a point where she decided not to even complete the physical exam simply because I was asking too many questions about my lab results. When I put my notebook and pen away and clearly stated, "I do not feel heard right now and you are not answering my questions," the response was a flippant remark about how I might not be coming back to see her. She was entirely right about that. Waiting over an hour, not feeling seen, heard, or understood, being dismissed for wanting to understand red flags on my labs, and experiencing an absolute lack of bedside manners or customer service when I began packing up my things made it clear: I deserve better healthcare, and I will find it elsewhere. So unfortunate. ...so in the words of Shark Tank...and it is for that reason... I am out.