Customer service fail. Go with a smaller company that values its customers. We spent over $60,000…read moreon our Aragon pool less than four years ago (no choice - they're the only company that worked with our builder). Last week I emailed to ask for help with an LED light that went out in the hot tub. Pool LED lights are supposed to last 10-20 years, so it's unusual that it would need replacement so soon. But they certainly didn't *have* to replace it, because our warranty expired (less than a year ago). So I got an e-mail reply telling me we're out of warranty and out of luck. It would've taken practically nothing for them to do, and they're out here in our neighborhood every day. Just saying.... That's the kind of thing that can cost you another $60,000 customer over a $10, one-hour courtesy job.

Dayne provides outstanding customer service and the pool build itself is top notch. Definitely…read morerecommend them.

Simply outstanding service & maintenance, Pool looks as good as the day it was installed ten years…read moreago, always sparklingly clean & inviting. Anything out of the ordinary or repair is immediately taken care of, competently & reasonably. I am lucky to have Pool Troopers. and no, I'm not the owners mother.

Hello, This is from my mother Caroline BONAVICO…read more Hello this is Caroline Bonavico speaking I am contacting you because I have found another pool company your company has been very dissatisfying to me. I would like you to take my credit card off file. End of story... And I am on the telephone now with you people and by the way I am still holding for an hour and a half this is ridiculous. today is Friday when I called you in Naples and the answering machine said the pool company was closed today today is Friday. PLEASE answer your phone We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We no longer are satisfied Who is your service we have gotten a new pool company we're tired of being hung up on hung on for about two hours not getting anywhere what the H come on,... This is not how you treat a customer that's been with you since we own the house from a year and a half. You should be answering the phone or having somebody call you back this is unacceptable. We have found a decent pool company that came to our house and thank God for them, they cleaned everything!!!!! Hey by the way we're getting a pool heater from them within waiting for you guys to help us is like Watching paper wallpaper paste dry!!!!!!!!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!!

Our pool tech Tim is friendly and dependable! He keeps us updated on problems. He is willing to…read morespend time with questions and teaching us about the pool.

Their maintenance of my pool caused severe damage to my heater and pool surface. I returned to find…read moremy pool surface to be black and grey. They apparently did not even notice the changes as my maintenance reports said everything looks fine. They wouldn't acknowledge any culpability and wanted to charge me an exorbitant fee to acid wash the pool.

Picnh a penney pools has been our pool contractor for the last 5 years…read more Oscar is just a fantastic employee, takes great care of us. I recommend him to everybody! Mark and Amy Arnold Creek Run Bonita

These guys are very helpful and I buy all my pool supplies there. The test the water for free, as…read morewell.

Staff very friendly. Not high pressure and very knowledgeable. Highly recommend visiting to see…read morefor yourself.

Amazing customer service. Kara and her husband are so helpful and knowledgeable. We are first time…read morehot tub buyers and they had guide us through every step. Now my husband is in seventh heaven. Thank you SW Florida Hot Tu

I had my spa installed today, what a great job they did!!! Brian Reznor & his entire install team…read moremade it seamless. Highly Recommended!!

I woke this morning (chilly one) to my Spa blowers going crazy! Not having been a pool/spa…read morehomeowner previously I was panicked! The moment Advance Solar & Spa opened I was on the phone. Thankfully Sandy quickly assessed my problem seeing it had just happened to her pool yesterday (freeze protection) - how would I have known. In any event, this is probably my 3rd time reaching out to Advance Solar & Spa only to each and every time thoroughly impressed by the exceptional customer service. Highly recommend this company you won't be disappointed.