Sometimes it's not fun to be right. I sent a request to…read moreseveral gardeners on Yelp. I outlined 3 things needed done. Just Clean Lots replied with a Robo response or Cut & Paste. Very generic "happy to help you with your garden related tasks". And "we must make an appointment". I didn't respond because I KNOW that the people who must appointments are always the WORST. They delay things forever. They tie up your whole day for nothing. And they charge way more! I like the companies that are a guy who has some other guys that work with him and they get the job done. After a few days, they reached out again. I replied and said that the robo reply wasn't good and that I'm not making an appt without knowing if they even do the tasks I needed done. I was assured that they could help with all 3. On Monday, they asked if they could come Tuesday of the following week. I said there was no way I could wait that long. Especially since there was so little change that there prices wouldn't be unreasonable. I need to know sooner rather than later if I need to move onto the next. I was talking with someone that I believe said she was the Operations Manager. Sigh... again, managers, having to inspect everything (rather than working from my description and the numerous pictures I supplied) and I told her it needed to be in a day or 2. She got back to me and proposed Thursday. That wasn't the day or 2 I wanted. But it was easier to accept than keep going back and forth. This was all on Yelp. So, I can't say if it was all one person or different people. I did get a message later saying that Wednesday would be possible. I said ok and said that anytime between 10AM and 3PM would be ok. Not that I like 5-hour windows. But again, to minimize the back and forth that would be necessary to fine tune a time. So, stayed available all day today. Made sure to be done with showering, etc before 10 so's to not be occupied if they came. 10AM came. 3PM came. Now, 5PM has come and gone and not only no show, but no contact. No request to reschedule. No apology for standing me up. Nothing. Part 2 - replying to Justin's comment You misunderstood. I don't mean that the estimate gets higher by being a week later. I mean that companies that make a trip over to spend time estimating charge more than companies that don't. They have to make up for the cost of the time of the person who is estimating rather than that person being on a job (whether it's gardening, painting, cleaning or any other work). What is referred to in your reply to my review as "building a relationship with the customer" is the exact opposite of what I want. I want the work done and not to be bothered. I shouldn't even have to be home. My gardener comes once a week and we see each other in person once a year (or less)! The best way to "build a relationship" with me is to accommodate my preferences as a customer. Not to force me to do things your way.

JustCleanLots did the job well, exactly as promised in our agreement. The price charged agreed…read moreexactly with their estimate. I would hire them again.

We've had other gardeners. One took a total of four minutes on our property, mostly using a blower…read moreand blowing around the dirt. So Shawn was a wonderful surprise! He uses a rake, no propane, the smell of which entered the hous. He worked on out yard for an hour and a half, and the difference is dramatic! His rates are reasonable, his work is exceptional, especially in 95 degree heat. I recommended him to a friend for a clean out job, and she's thrilled. Shawn is a treasure!!!

Shawn did a great job and gave me good advice, thank you and I need his services I'll call himread more

Keith & his team are truly a pleasure to work with. I recommend them highly to anyone who is…read morelooking for responsible and dedicated professionals. They were always on time, very organized and reliable, neat & cleaned up when the project was completed. They are exceptionally skilled painters who are detail oriented and go out of their way to do the best job for their clients, as they did for us! Sandra G.

As a business owner, I've hired many contractors in New York City. So when I was renovating my…read moremother in laws apartment in the Bronx I did my research. I'm very happy that I went with QFP. Keith and his crew showed up on time, did a beautiful work, finished and cleaned up before my deadline. Painting her apartment has changed the entire feel of the space - now it feels like home. I'd use them again.