I've been coming to this salon regularly and usually have a great experience with my nail tech,…read morewhich is why this situation was so disappointing. During my most recent appointment, my service was running slightly over time and the next client arrived. Instead of waiting in the seating area, she stood directly behind me and leaned over to watch while my nails were being done. It made me very uncomfortable, and she only moved after I addressed it myself. What bothered me most was how management handled things afterward. While I was paying and tipping, the manager came over and began reprimanding my nail tech about staying on schedule right in front of me. I tried to explain that the situation with the other client made me uncomfortable, but I was dismissed with "I'm talking to my employee." As a paying customer, that response felt dismissive and unprofessional. I completely understand the importance of staying on schedule, but addressing employees in front of clients and ignoring a customer who is trying to express a concern isn't a great way to handle things. My regular nail tech always does a wonderful job, and this review is not a reflection of the quality of the service I receive from her. I just hope management will consider setting clearer expectations for waiting clients and handle staff conversations more professionally in the future

I went again today and the entire salon is different, in a good way. The layout was great, it was…read morenot too loud, very clean and I got everything in the service! I got the pedicure #3 (I believe that is named the Deluxe pedicure) which included hot stones, lotion, the scrub, hot towels and some other things. The guy who did my pedicure was amazing as well. I felt so bad because the last place messed up my pedicure and then I hadn't gotten them done for a while and they were chipped, broken, let's just say not my finest moment, but they ended up amazing. I would definitely recommend this salon. I did not get a manicure to update the review for that, however, my friend has gone here a couple of times for her manicures and she loves it too.

This place was awesome! I had ken, i showed him a Pinterest photo and he delivered that!!! I will…read moredefinitely be calling this place my nail home Thank you again ken!! - Jeanette

I absolutely love this place! They are so kind and sweet, and do a wonderful job! I got a pedi and…read moremy friends got pedis, and Manis and have been coming here for years!

Never wait long. Staff and work are excellent.When I make an appointment. Call is answered right…read moreaway and greeted positively. Could not ask for a better place to go. I have tried others. But always come back here.

I brought my girls in as a walk-in for a manicure before our vacation. They were very patient with…read moreus and worked us in, even though they were very busy. The nails turned out great and the staff was very nice! This is hands down the best nail salon in our area. Will definitely return to this location and recommend to anyone!

I had scheduled an appointment for 2 mani pedis for my friend and I. We both wanted gel pedicures…read moreand then I was doing a basic manicure and she wanted a full set. By the time we left... I had been done for 30-45 minutes and my toes did not even have the top coat on it. (See attached photos) and she only had a manicure and a pedicure - no full set. My manicure ended up coming off after less than a week (it has been 4 days) and I paid $125 for everything without tip. Literally not worth the money do not go. My friend had to go back and get her full set because her polish was coming off as well.

Shoutout to my boy M who got me right!!! I asked for cat eye gel on my toes and he did so good! The…read morequality is top tier and his commitment in getting me out the door during a time crunch meant the world to me. His vibe was personable but most of all professional! They have a customer for life!

I went in and was immediately telling myself to not judge a book by its cover, or in this case,…read moreservice by the salon. The place was tiny which isn't a bad thing but you could tell it was dirty, which makes me question the sanitation. I got an acrylic full set done, there was one point I had her redo a nail because it was extremely crooked. She didn't check length to see if anything was close to the same length and was rough while shaping my nails. I walked out super disappointed in my nails and will not be back. No nail is the same and there are many in which the shape is clearly not what I asked for or looks as if she didn't even care. One nail isn't even covering my entire nail. I should've trusted my gut and walked right back out when I walked in. 1 star bc the man was pleasant and did a good job on the actual paint

I been going here for years, most of the time I never make an appointment and they always get me in…read morefast as well I have had almost every employee done my nails and everyone does amazing job each time. Prices are fair and there's always coupons. Best nail place to go in my opinion.

I definitely recommend this family-owned business. The gentleman that works there does the BEST…read moremanicures (no joke) that I've ever gotten. Everything is clean and comfortable and definitely worth the drive from anywhere in KC.

I have been getting my nails done here for over 20 years. Amy is an extraordinary nail technician…read moreand her brother Dan, does fantastic nail art. The shop is always clean and comfortable. The pedicure chairs give an excellent back massage while you soak. I recommend you make an appointment. Occasionally they have room for a walk in but the customer usually has to wait a bit. I highly recommend getting your nails done there!

Found this place by accident. Hadn't had a pedicure in about 3 years. These folks were gracious,…read moreknowledgeable and very gentle. I would recommend this shop to anyone for a pedicure.

Fantastic experience everyone from the owner to the techs are so friendly. Kim is my favorite such…read morea professional and does an excellent pedicure. You will not find another one as good as her. Very clean very busy and very friendly. Love it there.

I had Sophie and she was fantastic. She went beyond what was expected to make my experience great…read more My toes look awesome!!

I got my nails done here a few months ago and I got a set of acrylic nails they lasted for a pretty…read morelong time and were really cute. They weren't to fragile so they lasted longer. I'm coming back soon to get a simple set for this summer! I totally recommend Loft Nail Studios!

I had a terrible experience at this nail shop. My pedicure felt completely rushed from start to…read morefinish, like the technician was just trying to get me in and out as quickly as possible rather than actually providing a quality service. There was no attention to detail, and it didn't feel relaxing at all--which is the whole point of getting a pedicure. What made it even worse was at checkout. As soon as we were done, she grabbed her things and rushed out of the store like she had somewhere else to be. It made it very obvious why my service felt so rushed in the first place. Overall, it felt unprofessional and not worth the money. I wouldn't recommend coming here if you're expecting a proper, relaxing pedicure experience.

I came here to get a pedicure. My sister comes here to get her nails done and I had been…read morecomplaining that I needed a pedicure. I haven't had one since last year before I got pregnant (yikes). I was sadly tending to my toes at home and well, ot was not working. My sister scheduled an appointment for Sophia to do my pedicure. Kim does her nails. I sat down and the water was perfect in the tub..my feet were immediately like "this is nice". Sofia started and began with the scrub. It was scratchy at first but then was pleasant. She went on to remove the horrid dead skin from my feet and I felt sorry for her. Again, been a year and me trying at home was more.like buff off the hard parts kind of. She got the deaf skin off and my feet felt like pillows. So soft! Because its been so long, my feet were super sensitive and that sucked but, it wasn't her fault. She painted my toes (gel of course in a nice dark lavender). I'll definitely be back to get another pedicure in 2-3 weeks. My Feet are thanking me and yours will too. As for Sophia.

I am one of their old clients that noticed after the last couple of years a decline on their…read moreservices. I kept trying and changing nail tech, however all of them were bad! Not only for me, but for my daughter as well. T. is extremely rude, has a weird behavior of requesting my personal phone number and "hide" it in a drawer, still don't know why she did that. She was sooo rude, always in a hurry, not even asking me to wash my hands before painting my acrylic nails, which is a fundamental step for good results. Others like Kim, Vicky and another one that I don't remember her name were rude, and/or did not do a good job, my nails were different sizes and again the "hurry up" method somehow was adopted by this once reliable nail place. Disappointed and moving on to a much better place.