I needed my dress to be cleaned after prom and it was previously my mom bridal dress. The dress came back with an chemical stain and blamed on us stating the stain was originally there and was a food stain. But they claimed it was a food stain that was originally there and it was so hard to make it come off. But when we came back home and wash the dress ourselves the stain came off easily. Other than that someone else wore the dress. As the dress had a bow tied in the back and it came back tied in the wrong position and orientation than it was originally making it harder to untie. Thus made us conclude someone else wore the dress during the tome the dress was at their shop. read more

LOVE Mrs. Cho!!! She's the nicest Korean lady I've ever known :) The husband has been coming here since he moved here from Hawaii 11 years ago. As a bachelor, he was too tired to even wash his own undergarments. Moving all his life from Hawaii to LA not that easy, because you're moving from a paradise to Hell-A. When he brought all his clothes to Mrs. Cho, including his undergarments, she said "No, you wash these yourself (pointing to his undergarments), you're young man, you can do this!" Since then, he always goes there. When I met him, I started to bring all my clothes to her, and love it! Very clean, also to do alterations and fix here and there, she's very good :) :) :) Their price is pretty affordable too. read more

Golden Springs Cleaners - Laundry Services Near Me - Diamond Bar, California

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Very professional,Reliable and friendly. I've been coming here for a little over 2 years and I've never had a problem. My clothes are always on time. Clean and wrinkle free just as expected. I Thank you and your staff!! read more

Owner very rude , asked for couple details and was immediately met with hostility and rudeness will never be back here. Highly recommend not to risk your clothing here. read more

Golden Springs Cleaners - Front entry - Laundry Services Near Me - Diamond Bar, California

My wife and I have been going to Golden Springs Cleaners for over 8yrs. Claire & Young are two of the nicest people. They're professional and absolutely sweet. The quality of their cleaning and service has never declined. I've had alterations done here as well for suits & pants. You can't go wrong with them. Our clothes have never been damaged and always returned crisp & clean. read more

I'm done with "Golden Springs Dry clean and laundry" after 10 years of business with them. New owner from a couple of years ago, and experienced very bad customer service. Realized 2 suit pants hook had ripped after I picked up from them. I brought back to the owner asking repair. Owner denied it was their fault and refused to fix it. I did NOT ask for money on suit pants (it's expensive brand) or money back. I simply asked to fix.... I'm DONE with this place. read more

Golden Springs Cleaners - Laundry Services Near Me - Diamond Bar, California

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THANK YOU GOLDEN SPRINGS CLEANERS! This is by far my favorite and the ONLY spot I go to for the past year to get my dry cleaning done right and on time. I am always greeted in the morning by the amazing Clara, and she always makes sure I am taken care of. Very reasonable pricing and get the work done quick! I like my pants tailored a certain way and they get it right time and time again. The taper and length is done to perfection on all my suit pants. I recommend this place to all my friends and family. read more

I lived in diamond bar pretty much all my life & i've been coming in here with my parents since i was 5 years old (im 21 now).. and my oh my has this place grown and expanded into such a great place. I remember when there was no computer and receipts here, everything was written on paper. The 2 ladies here have been there since day and always remember me as my fathers daughter that comes every week for his suits. Never had a problem here, from fixing my shirts, hemming my work pants, to prepping my prom dresses. I have never gone anywhere else. I love them here. My clothes are always ready on time and prices are very reasonable. You can trust them with all your belongings. read more

I've been a customer for over a year! They offer a great service and good rates. They are always accommodating and flexible with requests. I use them for dry cleaning and alterations. They do a great job altering jeans. Also quick turn around time for all services. read more

What a reliable and conveniently-located cleaner that I will be frequenting in the future. The asian lady who works here is sharp and quick; I was in line to pick up a garment I dropped off yesterday and when it was my turn, she had it ready on the counter waiting for me. Great service and ready by the hour they promised! read more

Good prices , offer hemming and trimming, local cleaning and friendly staff that pumps out crisp ironing in a fair amount of time. I was pleasantly surprised. Highly recommend this place. read more

Just had alteration done on 2 pairs of pants last week and when i picked them up they had creases on them , i asked the owner if she could press them for me and take them out and she replied with we did not make them with crease , i responded by saying i only bring my pants here and i never put creases in my pants , she then responded by saying no they did not do that, confused and irritated by now all i wanted was to not have creases in my pants even if i had to pay for the service. All i could do was walk out with no solution offered by the owner, very unfortunate. read more

Golden Springs Cleaners - Laundry Services Near Me - Diamond Bar, California

I was so happy about the results that I had to write a review after I came home. My mom and I came here last week because she needed to alter her pants while I needed to hem & alter the waist of my choir dress. It only costed us $25! The lady said that our clothes would be ready in about 5 days. When we came to pick up our clothes today, I was worried that my dress wouldn't fit just right. But it was PERFECT! Not only did it look great, but it strangely felt more comfortable than before. There was enough space for me to breathe in air while I sing. She didn't make it too tight, just as I requested. So in short: -service is quick - cheaper price than most dry cleaners -the lady is super nice :) I live in Corona, which is 40 minutes away from here. Although there is dry cleaning service 5 minutes away from my house, I think I'm gonna stick with this place from now on. read more

I love this place to have my pants tailored! They tailoring is AMAZING! They have my items ready so quick, and I can always count on them to bring in the waist and hem the pants so nicely. I legit drive an hour just to leave my clothes here. read more

The Asian lady in the front taking in clothing is horrible!! I went in with 20 or so piece of clothing to get cleaned and an alteration to my suits vest since it was a bit to big (tried charging me $35 for the vest!) Which I kindly decline to get it done since it was extremely expensive. So I asked what's the policy if anything gets ruin since this is my 1st time to her cleaners (new to the area) and she got upset and told me to take my stuff elsewhere since I don't trust her!!! I repeat do not bring your clothing her because if something happens to your stuff who knows what will happen, all together bad experience and very very bad business! read more

This is the worst cleaners I HAVE EVER BEEN TO! They hemmed my expensive pants way to short and could not fix it to top it off she put creases in my pants! Who does that!?!? when I went back in there I could not find my receipt and she kept telling me that she didn't do it that it wasn't from her cleaners! I am not a idiot I know where I took my pants!! I'm warning others do not come to this cleaners you will lose out on money if something goes wrong because they will not admit to there faults nor will they fix it they will just deny it was from there store! read more

Easily the best choice for cleaners if you live in the area. The people who run this place are always in a great mood and do a fantastic job with my suits and dress shirts. read more

I went in as a first time customer to get my dress hemmed. They were going to charge me $45 for a hem with a dress that was very simple and only had two layers! So I walked out and went across the street to Brendas tailoring and she charged me $25 for the same dress! She gave amazing customer service and did not try to rip me off! I will be going to Brendas tailoring from now on and most definitely not here! read more

My wife and I are newly wed and we wanted to resell her wedding gown. After searching for a bit, we decided to go check this cleaner out. Before even talking about cost, I specifically asked them do you think you can clean this gown (pointed to the end of the skirt where my wife had it stepped on one too many time). They confidently answered yes like it was going to be easy. We then was further surprised that it would only cost $100. A month later my wife went to pick up the gown and it was no difference. The end of the skirt still looks the same, dirty as day one when we took it in for cleaning. Let me say that the most important thing is to have the gown cleaned regardless of the cost. They could charge me 99 cents and I would still NOT go to them if they couldn't clean it. What's the point? read more

This used to be the most convenient place to drop my dry cleaning off but as of today I will make the trip to another location, the lady at the front was very rude when asking for alterations on my uniform. Maybe she was having a bad day or tired of her job but as a customer this was unacceptable! So sad to see this in my city but I will no longer give this business my business. Not even 1 star worthy. read more

Really love this place, been taking my dry cleaning here for 2 years and never had any issues. I like how they know my name when I walk in and pull up my info on their system without having to ask. They do really good alterations, too, have had them shorten a few pieces that were too long and turned out really nice. read more

Awesome local cleaners. Glad I found this place when I first moved into Diamond Bar. The ladies running the business are super friendly and quick. Not a second wasted. Pickups are fast. Did an awesome job with the few items I brought in that needed repairs. read more

"Grandma" and the "lady"(this is the name I gave to the two ladies that work there) are super duper nice! They have a fantastic memory, once left a pair of sunglasses in a suit and when I went to pick up the suit she remember that the sunglasses belong to me! YEAH!! Would of gave the two hookas four star, but the place is a little pricy read more

This is a dependable place that I trust with my suits, wool sweaters, and other dry clean items. Occasionally, there will be a glitch, but they will work it out. The only thing I'd improve is that if they are unsure about a spot or can't find an item, they tend to be overly optimistic rather than saying they aren't sure. I'd rather they be upfront if there is an issue or concern. But, they really do a good job, are very good natured, and care about their customers. I could use a cleaners that is closer to my home in San Dimas, but this is close to my boyfriend's workplace, and since he recommended it and uses it, it's easy to just let him take my things and pick them up and bring them over when they are done. read more

My mother and I used to come to this cleaners all the time and recently the employees or management changed. I went in today asking them to iron something for me that I needed the next day and instead of working with me the lady told me "why don't you take your dress somewhere else then." The other 2 woman there kept working instead of helping me. The lady that spoke rudely to me then looked down and continued to work. I stood there in disbelief and none of them said anything to me. DO NOT GO HERE! They have no business running a business if they do not know how to talk to customers. I have never felt spoken to so rudely by someone who was offering a service and I have given money to before. I hope they read this because I will not be going back and I told my mom not to either. read more

I used to like this place a lot. There are plenty other dry cleaning stores around my area but i insisted to come to this store until they ruin TWO of my clothes. Yes owners are nice when you go there as a customer. But they are most unapologetic and rude people when you complain about their service. Just ridiculous people. Never coming back read more