Michael gives the best service and his really nice to the people. Hi do anything to help youread more

Went to Chapel of the light because it was highly recommended by a family member. Upon arrival…read morethere, we were met with a "surprised" look on the gentleman's face at the front desk. We let him know that we were there to make arrangements for my uncle who had passed a couple of days before. He asked if we had an appointment and we informed him that we were told by the receptionist who answered the phone that walk-ins were ok, he informed us that that was incorrect but he would try to locate someone who could meet with us. The gentleman then called to the back to verify if someone was available to help us. After waiting in an overly warm, gnat and mosquito laden waiting area for more than 30 minutes, we were escorted to the back office by Matt. Matt was condescending, rude and spoke to us as if we didn't understand what he was saying and couldn't afford the services he was offering. He kept looking at his watch as if we were wasting his time. At which point, I started gathering my things to leave because I will not stand for someone treating me as if we don't belong there. I stopped listening to him after a couple of minutes but gave my family member time to ask questions and to find out more. The absolute second we left out of the building we both looked at each other and decided we were never coming back because of overall feeling of not feeling welcome by any staff we encountered that day and Matt, is the absolute nail in the coffin for us deciding never returning there again!

Angels Cremation has the worst customer service! There is very little follow-up with next of kin…read moreonce they receive payment. Their process is slow and they do not seem to care about communication. They do not offer any assistance beyond another excuse why my husband is still at the coroner's office almost 3 weeks after his passing always placing the delay on the fault of the coroners office or doctors office. Now they state that the cremation, preparation of ashes and death certificate MAY be done next week! Maybe!!!! My life is on hold waiting for them to do the job they have been paid to do.

We had an unexpected and tragic death in our family in July 2025…read more The entire staff at the Angels agency in Tulare were exceptionally caring. I had to handle this task from 200 miles away and I am grateful to have chosen this group. Elizabeth took my early morning call and was very compassionate. She guided me through the steps to get my sister cared for with professional grace. From the first call to the home delivery of her ashes, all the staff were efficient and kind. I have worked for an excellent hospice for 20 years now. I am well aware of the standards of cremation and burial agencies. My expectations were exceeded with the staff at the Tulare location.

I had to last minute cancel a service at this establishment. The smell was so bad there was no way…read morewe could have invited fam and friends to go to the service there! They told me they were remodeling and the smell was from mold. It would be gone b4 the service for our beloved Gary. We had to go down there several getting paperwork right for victim assistance program. React time I went to visit the funeral home it as worse and worse. I mean I've worked at trauma hospitals and I've smelled death before and the smell was definitely that of decaying humans. There is like 4 different funeral Homes run out of this place. When we did a family visitation our loved one's body was in bad shape. When I felt around him I realized that there he had ice packed all around him and his body was decaying. Also I was unhappy about all the thinking I had to do as far as the package. Nothing was explained about prayer cards, guest book , and when I remembered not talking about these little but important things the owner or supervisor never explained any of this to us so when I remembered it was a scramble nearing the big day to pick out these items and the obituary and they got the flower order all wrong as well. What a bad experience at a very difficult time when we counted in the professionals to help us make sure all the little items that we needed were included I wasn't concerned so uuuuy

I do not recommend this place to anyone. I contacted this place after my fiance passed away, after…read morespeaking with the receptionist who was very nice and pleasant and easy to talk to, I decided to go with Sterling & Smith. I regret it. I had quite a few appointments with them. The first one was just to get pricing in which my case manager hadn't even gaven me her name to refer back to her. The second appointment with zoey, no one told me I needed to bring in any documents. No one told me anything about what to bring . We sat down and talked about the prices and services. She spelled my fiance's name wrong in which I corrected her. I actually respelled it out for her 2x and I thought she had corrected it. She was very pleased and seemed sympathetic to my loss. This was the first time ever dealing with anything of this sort. The short viewing for close family members went fine. Except they never contacted me to tell me when his body got there, or to schedule the viewing- I called them each time. But when it came time to planning the memorial that's where everything went bad. Zoey had spelled my fiance's name wrong on the death certificate even after correcting her the first time and respelling it 2x the first time. Before our scheduled appointment to go over memorial details, I gave her his birth certificate and she was trying to downplay her error as something minor. Anyhow, she had no office to talk to me in, so we went into someone's office until they showed up, interrupting her presentation and throwing her off guard. So we can shuffled to the next room. In that room I'm looking at a prayer book as she escorts herself out of the room, she leaves the door open. As I'm having a hard time finding a prayer that I like, there's people about 3 ft away in the hallway just staring into the room that I'm in and it got so loud, I finally close the door. After not having a table to hold the flimsy book, I find the prayer that I like and that's when Zoe told me I went too far and I was only supposed to pick from the first 20 pages. There were like 60 pages to choose from. Theyre book of selections had things that they weren't even using anymore. She didn't even know why they were still in the book. Because of all the noise, I couldn't concentrate so I said I would schedule another appointment at at time when they weren' so busy. My appointment was at 10am. I called later around 4ish to cancel the memorial services and I wanted my money back after paying her in cash that morning. She said they had already taken the money to the bank and they would write me a check for it. Everytime, dealing with Zoey, I have had to reach out to them- because this place doesn't call you back. Now I find out, that my money is in Bakersfield with a "private accountant" and that my money will be mailed to me. No one- including the manager of sterling and smith will even give me this "private accountants" name to verify this is even true and now to fix the death certificate it will take even longer to fix it because Zoey has to go to my fiances doctor to correct the error. Why would she need to go to the doctor to fix something in which I gave her the birth certificate for. The manager of sterling and smith isnt even mentioned in the website. They also falsely advertise. In their website- they say they help with personalizations at memorial services. But when the issue came up, Zoey said they don't provide them. I just want to be done with this place. As it is, I took them 3 necklaces to be filled, 1 necklace could not be filed due to 3 people trying to open it and couldn't, or they couldn't close the necklace the correct way without stripping the screw. These necklaces were ordered on Amazon and we're custom made, so now I have to take it back. I just want to be done with this place. Everyone here was nice and pleasant, but I think if they had more funeral directors, and a bigger office, maybe Zoey could have done a better job. She maybe overloaded with work- but this is a job a person can't mess up with. This has been my worst experience ever

Absolutely horrible service. I have been cussed out, yelled at and treated horribly by the owners…read moreof this establishment. They don't deserve a quarter of a star. I have never worked with someone who cared less about the families they work with. I wouldn't let this place handle the funeral of a cat let alone a loved one.

I recommend FFC for I recommend because the funeral chapel for the fact that they will a coma date…read morespecial requests and have compassion and care with you and your loved one at such a delicate time I will speak firsthand I fully recommend them

* Paid in full for a headstone bench in September 2023. *…read moreFinal artwork approval was given on August 27, 2024, despite prior delays. * Given an estimated completion date of December 2024, but no updates were provided. * Every response from the company has only come after we initiated contact. * No response at all to recent inquiries requesting an update or resolution. * This delay has caused significant emotional distress as we have been unable to honor our parents' graveside for over a year.

Rico's Memorial Stones restored my parent's graveside marker, and it looks brand new and at a…read morereasonable price. I live in Southern California, and during the holidays, I returned to Fresno and stopped at my parent's graveside to leave flowers and prayers. Their graveside marker appeared worn and deteriorated. I surfed the web and found Rico's. Denise, the office manager, was very patient and understanding and provided exemplary communication throughout the process. The technicians Jimmy and Jose performed an excellent restoration, as evident in the attached before and after photos. Your loved ones may be gone, however, never forgotten thanks to the kind and caring people at Rico Memorial Stones.

First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.

This family owned business was professional and hands on support throughout the entire process…read more Excellent communication even though I do not live in the area. Smooth, fast and problem free transaction. Thank you for your help with getting a custom headstone. Tip: they also do headstone restoration!

What a wonderful and thoughtful company to work with…read more My siblings and I wanted to create a double headstone that would encompass our fathers WWII veterans information and our recently deceased mother's information - Bell Memorials really came through! Our sister had a design she wanted to use; I sent it to Rebecca who created the headstone we wanted and more. Bell Memorials did everything they could to have the headstone completed and delivered to the Reedley cemetery by the date we were going to bury our mothers ashes. They did - Reedley cemetery crew moved us up in the que, the new headstone was set and waiting for our family service when we arrived. As an added surprise, the lettering was done in gold, which showed up beautifully on the Sierra White granite headstone. Bell Memorials, your service is the BEST!